6
Unpacking Your BredaBed & Frequently Asked Questions
I’m missing parts/hardware not included with my bed.
If you suspect anything is missing, take inventory of the parts you do have using
the part/hardware lists and note any other parts/hardware you may be missing.
Often times, parts or hardware can get misplaced and will turn up later, so double
check your work area and any other places it may be. If you still cannot fi nd it,
contact us and we’ll be glad to send you more parts/hardware, be sure to have
your order number ready and a list of all missing parts/hardware.
FREQUENTLY ASKED QUESTIONS
I have damaged parts on my bed, what do I do?
As soon as you do fi nd damage, send us an email at [email protected] with
pictures of the damaged areas, part name(s) (found on the part label), provide
your order number and any other additional information. We give remake parts
a priority, and they can typically be sent to you within a few days after you notify
us, but be sure to notify us immediately. Note: We provide a touch-up crayon,
matching the color of your bed in hardware package #10 to fi x minor chips on the
edges of the panels.
I’m finished with assembly, but I have extra parts leftover.
This is normal, we provide extra hardware with each bed model as a convenience.
Once assembled, you can discard this additional hardware.
Why don’t the illustrations match my parts?
The illustrations in the booklet match a Queen size. If your bed is diff erent than
this, the illustrations may be slightly diff erent, however installation is identical. In
addition to this, sometimes elements in the illustrations are not shown for clarity.
UNPACKING YOUR BREDABED
When you fi rst receive your BredaBed, it will be loaded on a pallet with banding. This
banding can be cut carefully with a utility knife and the individual pieces can be carried to
where the bed will be assembled. When handling panels, take special precaution to avoid
scratching and chipping on the corners and side edges. If the bed won’t be assembled for
an extended period of time, store the panels fl at on the ground on top of a soft surface,
such as a rug or carpet. Usually, when parts or hardware are reported as missing, they
are usually just misplaced and turn up later, so be sure to keep all hardware and boxes
together. Inspect the panels for damage and take inventory using the “Parts List” on the
following pages to verify you have everything. When you’re ready to begin assembly,
have all parts, hardware and tools in your work area.
Do not unpack hardware until
instructed to do so. Additionally, keep children and pets away from work area
during assembly for their safety.
What is the maximum mattress thickness I can use?
Our beds are designed for U.S. mattress sizes up to 11” thick.
