10
Troubleshooting guide
PROBLEM
CAUSE
REMEDY
The appliance does not pro-
duce any steam.
There is not enough water in the
water tank.
Unplug the appliance; check if the
anti-limescale fi lter cartridge has
been well prepared and is placed
properly; fi ll water up to max. level;
close the lid of the water tank; plug
in and wait until the temperature
control LED is permanently on;
press the steam button until steam
comes out of the soleplate.
In case above procedure does
not solve the problem take the
following steps: press RESET +
steam buttons together until steam
comes out. Once steam comes out,
release the buttons.
The steam button has not been
pressed.
A new anti-limescale fi lter car-
tridge has just been installed.
The anti-limescale fi lter cartridge
is not placed properly.
The anti-limescale indicator is
on and less or no steam comes
out of the iron when pressing
the steam button.
The anti-limescale fi lter cartridge
needs to be replaced.
Replace the anti-limescale fi lter
cartridge and press the reset
button for 5 seconds until the LED
turns off .
You can also use demineralised wa-
ter. In that case, you need to leave
the anti-limescale fi lter cartridge
in the compartment and press the
reset button for 5 seconds each
time the the antilimescale indicator
turns on.
The appliance emits a loud
noise associated with vibra-
tions (subtle pumping sound is
normal).
A new anti-limescale fi lter car-
tridge has just been installed.
Continue to press the steam button
until the loud noise stops and steam
comes out of the soleplate.
The water tank is empty.
Refi ll the water tank and press the
steam button until the loud noise
stops and steam comes out of the
soleplate.
The anti-limescale fi lter cartridge
is not in place.
Place the anti-limescale fi lter car-
tridge in the compartment.
The anti-limescale fi lter cartridge
is damaged or shows cracks.
Inspect the anti-limescale fi lter car-
tridge thoroughly. If you see any
sign of damage or cracks, replace
the anti-limescale fi lter cartridge
with a new one.
The fi rst time the appliance is
turned on, you notice smoke
/ smell.
Some parts have been treated
with sealer/lubricant which
evaporates the fi rst time the iron
heats up.
This is normal and will stop when
you have used the iron a few times.
If the smoke/smell is still present
after turning off the appliance, con-
tact an authorised Braun Customer
Service.
There is too much steam
coming out of the iron.
Mode turbo is on.
Activate the iCare or eco mode by
pressing the mode button.
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