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Troubleshooting

What appears to be a problem is not always serious. Please check the following points before 

calling a service center.

Problem

Cause

Corrective action

General

Unit does not power on

Unit fuse blown.

Install new fuse with correct rating.

Car battery fuse blown.

Install new fuse with correct rating.

Illegal operation

Reset the unit.

No/low audio output

Improper audio output  connection.

Check wiring and correct.

Volume set too low.

Increase volume level.

Speakers damaged.

Replace speakers.

Heavily biased volume  balance.

Adjust the channel balance to center 

position.

Speaker wiring is in contact  with metal part 

of car.

Insulate all speaker wiring connections.

Poor sound quality or 

distortion

Pirated disc is in use.

Use original disc.

Speaker power rating does not match unit. Replace speakers.
Wrong connections.

Check wiring and correct.

Speaker is shorted.

Check wiring and correct.

Tel-Mute malfunction

MUTE wire is grounded.

Check the ‘MUTE’ wiring and correct.

Unit resets itself when 

engine is off

Incorrect connection between ACC and 

BATT.

Check wiring and correct.

TFT monitor

Warning information is 

shown at all times

Parking break wiring is not correct.

Check wiring and correct.

Flashing image or 

interference appears on 

screen

The color system of DVD disc does not 

match the monitor.

Adjust the color system of the DVD 

disc playing back or the monitor in use.

Pirated disc is in use.

Use original disc.

Video cable damaged.

Replace cables.

Improper video signal connections.

Check wiring and correct.

Disc playback

Cannot insert disc

A disc is already inside the unit.

Eject current disc and insert new one.

Disc does not play back

Disc is warped or scratched.

Use disc in good condition.

Disc is dirty or wet.

Clean disc with soft cloth.

Incompatible disc is used.

Use compatible disc.

Disc is inserted upside down.

Insert disc with label side up.

Disc region code is not compatible with 

unit.

Use disc with proper region code.

PBC cannot be used  

during VCD playback

PBC is not available on the disc.

Use disc with PBC available.

Repeat or search  

function is invalid during 

VCD playback

PBC is on.

Turn PBC off.

Error messages

No disc

Disc is dirty.

Clean disc with soft cloth.

Disc is upside down.

Insert disc with label side up.

No disc inside.

Insert disc.

Bad disc

Disc is dirty.

Clean disc with soft cloth.

Disc is upside down.

Insert disc with label side up.

Unknown disc

Disc format is not compatible with this unit. Use disc with compatible format.

Region error

DVD  region  code  is  not  compatible  with 

this unit.

Use disc with compatible region code.

Summary of Contents for BVML9384

Page 1: ......

Page 2: ...fe driving please adjust the volume to a safe and comfortable level in case of emergency situations Thank you for purchasing this BOSS AUDIO SYSTEMS Multimedia Receiver This unit will provide you with...

Page 3: ...FCC Statement 1 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any i...

Page 4: ...a disc 13 Eject a Disc 13 Touch Screen Controls 13 Controlling Playback 13 Connecting the USB Device 13 Removing the USB Device 13 Inserting the SD card 13 Removing the SD card 14 DVD movie playback...

Page 5: ...ly to activate the MUTE function Press again to resume normal sound Press and hold to turn the unit OFF 4 Button Adjust the brightness of screen 5 Reset Hole 6 A V IN Socket 7 USB Socket 8 SD card rea...

Page 6: ...te control in direct sunlight or in a high temperature environment as it may not function properly 4 The battery can last up to for 6 months in normal conditions If the remote control does not work pl...

Page 7: ...ge is from 0 to 40 The TFT screen displays the volume level for 3 seconds Audible Beep Confirmation An audible beep tone confirms each function selection The Beep tone can be disabled through the Setu...

Page 8: ...within the grid to move the blue sphere Fader This feature is used to fade the audio output levels between the front and rear of the vehicle Touch the icons to change the fade control settings 14 Rea...

Page 9: ...een Shortcut Set the shortcut SWC Enter to SWC interface Load Factory Restore to default settings Calibration When the touch operation is not sensitive or valid you should calibrate the touch screen u...

Page 10: ...t in order for the other functions to work correctly 3 To learn the programming completed in step 2 above touch the Learn icon You will then be prompted to push each button on the OE steering wheel fo...

Page 11: ...ting 1 Kid Safe Acceptable for children 2 G Acceptable for general viewers 3 PG Parental guidance suggested 4 PG13 Unsuitable for children under age 13 5 PG R Recommend parents to restrict viewing for...

Page 12: ...d the station is played Manual Tuning Method 1 Press the on the remote control or touch icon on the user interface for more than 1 second to enter Manual Tuning mode During manual tuning the frequency...

Page 13: ...s not available CT Clock Time Some stations broadcast the time and date within the encoded RBDS signal The clock time is automatically adjusted when CT is set to ON NOTE Stations broadcasting close to...

Page 14: ...isplay E Display onscreen control menu Controlling Playback To access the on screen controls touch the screen anywhere except for the upper left corner and touch again to cancel display Touch to view...

Page 15: ...in The playback menu is shown 1 1 Shortcut 2 Stop playback call up home menu 3 Select previous chapter 4 Pause playback and continue playback 5 Select next chapter Tap on to display additional operati...

Page 16: ...CD USB or SD Select the desired source via the main menu The device changes to the desired source and the playback starts If the playback does not start with the video playback touch the icon to chang...

Page 17: ...es not start with the image playback touch the icon to change to the folder file list Touch the icon to display all the folders and files of the data carrier Or Touch the icon to display all the image...

Page 18: ...nit away from any other e l e c t r o n i c d e v i c e t h a t m a y c a u s e interference Disconnecting a Bluetooth Device To disconnect one device touch After pressed the unit will display a scree...

Page 19: ...erred to as a MP3 player The unit allows you to play back audio files from your mobile phoneusing a Bluetooth connection 1 1 Shortcut 2 Previous track 3 Pause playback and continue playback 4 Disconne...

Page 20: ...ouch the icon to perform random play If the icon isn t on current screen touch button to find it Search function 1 Touch the icon to enter search menu 2 Input number then touch OK to begin searching T...

Page 21: ...BLink from Google Play 2 Cable connection Connect your Smartphone with this system via appropriative cable sold separately Some Samsung phones adaptor cable interface is different to others 3 BT Conne...

Page 22: ...5 If no specified versions of app in phone or can t match with the versions of app in car unit can cause impact on BLink 6 BLink can limited to third party software IOS or Android systems upgrade trea...

Page 23: ...parking brake is engaged The parking brake must be connected for this feature to operate Reset When the unit hangs up you can reset it press RESET with a ball point pen or similar tool Reset NOTE When...

Page 24: ...DVD Player S N Ratio 75dB THD N 0 1 Frequency Response 3dB 20Hz 20KHz Maximum Output Power 4 80W Load Impedance 4 AUX IN Distortion 0 5 Frequency Response 3dB 20Hz 20KHz Audio Input Level 0 5V Preout...

Page 25: ...eo Formats DVD MPEG RMVB etc Region Code According to DVD sales regions the whole world is divided into six regions A DVD disc can be played back only when its region code is compatible with that of t...

Page 26: ...wiring and correct Flashing image or interference appears on screen The color system of DVD disc does not match the monitor Adjust the color system of the DVD disc playing back or the monitor in use...

Page 27: ...26 Wire Connections...

Page 28: ...PN 127075006613...

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