E N G L I S H - 5 3
T R O U B L E S H O O T I N G
ADAPTiQ® audio calibration
error messages
Listen to the voice prompts for the following error messages:
Error message Problem
What to do
1
The microphone on the
ADAPTiQ® headset cannot
detect sound
• Secure all cables.
• Disconnect the ADAPTiQ headset
cable and reconnect it firmly into the
soundbar’s
ADAPTiQ
connector.
• Make sure the microphone opening
on the top of ADAPTiQ headset is not
blocked.
• Your ADAPTiQ headset may be damaged.
Contact Bose® customer service for
replacement parts.
2
The room is too loud
• Restart ADAPTiQ audio calibration when
the room is quiet.
3
The ADAPTiQ headset is
too close to the speakers
• Move the ADAPTiQ headset farther away
from the speakers.
4
The listening locations are
too similar
• Move 1 – 2 ft. (.3 – .6 m) away from your
previous listening location.
5
The ADAPTiQ headset
cannot take measurements
due to movement
• Hold your head still.
After correcting your problem, you must restart ADAPTiQ audio calibration
If you hear a different error message, contact Bose® customer service.
