Bosch Rexroth VSB 40.1, Project Planning Manual

Page: 84 / 87

VSB 40.1 Service and Support
14-1
DOK-SUPPL*-VSB*40.1***-PR02-EN-P
14 Service and Support
14.1 Helpdesk
Our service helpdesk at our headquarters in Lohr, Germany, will assist
you with all kinds of inquiries.
Contact us:
•
By phone through the Service Call Entry Center
Monday to Friday: 7:00 am – 6:00 pm CET
+49 (0) 9352 40 50 60
•
By fax
+49 (0) 9352 40 49 41
•
By E-mail: service.svc@boschrexroth.de
14.2 Service Hotline
Out of helpdesk ours please contact our German service department
directly:
+49 (0) 171 333 88 26
or
+49 (0) 172 660 04 06
Hotline numbers for other countries can be found in the addresses of
each region on the Internet (see below).
14.3 Internet
Additional notes regarding service, maintenance and training, as well as
the current addresses of our sales and service offices can be found on
http://www.boschrexroth.com/
Outside Germany please contact our sales/service office in your area first.
14.4 Helpful Information
For quick and efficient help please have the following information ready:
•
detailed description of the fault and the circumstances
•
Information on the name plate of the affected products, especially type
codes and serial numbers
•
Your phone and fax numbers and E-mail address, so we can contact
you in case of questions