11
Service and Support
11.1
Helpdesk
Our service helpdesk at our headquarters in Lohr, Germany, will assist you with
all kinds of inquiries.
Contact us:
●
By phone through the Service Call Entry Center
Monday to Friday: 7:00 - 18:00 Central European Time
+49 (0) 9352 40 50 60
●
per Fax
+49 (0) 9352 40 49 41
●
By E-mail:
11.2
Service Hotline
Out of helpdesk ours please contact our German service department directly:
+49 (0) 171 333 88 26
or
+49 (0) 172 660 04 06
Hotline numbers for other countries can be found in the addresses of each
region on the Internet (see below).
11.3
Internet
Additional notes regarding service, maintenance and training, as well as the
current addresses of our sales and service offices can be found on
http://www.boschrexroth.com
Outside Germany please contact our sales/service office in your area first.
11.4
Helpful Information
For quick and efficient help please have the following information ready:
●
detailed description of the fault and the circumstances
●
Information on the name plate of the affected products, especially type
codes and serial numbers
●
Your phone and fax numbers and E-mail address, so we can contact you
in case of questions.
Project Planning Manual | Rexroth IndraControl L10
Electric Drives
and Controls
| Bosch Rexroth AG
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Service and Support
Courtesy
of
CMA/Flodyne/Hydradyne
▪
Motion
Control
▪
Hydraulic
▪
Pneumatic
▪
Electrical
▪
Mechanical
▪
(800)
426-5480
▪
www.cmafh.com