Bosch 853/7441 User Manual And Installation Instructions Download Page 49

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Troubleshooting

Fault

Cause

troubleshooting

The tap is turned off.

▶

Turn on the tap.

The water inlet hose is
kinked or jammed.

▶

Ensure that the water inlet hose is
not kinked or jammed.

"E:35 / -10"

There is water in the base
trough.

▶

Turn off the water tap.

▶

Call the after-sales service.

→

"Customer Service", Page 57

The appliance is leaking.

▶

Turn off the water tap.

▶

Call the after-sales service.

→

"Customer Service", Page 57

lights up.

The temperature is too high.

▶

Wait until the temperature has
dropped.

▶

→

"Cancelling the programme",

Page 39

Water level is too high.

▶

Start the

Drain

programme.

Laundry is caught in the
door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

Start/Reload

to start the pro-

gramme.

flashes.

Door is not closed.

Close the door.

Press

Start/Reload

to start the pro-

gramme.

All other error codes.

Malfunction

▶

Call the after-sales service.

→

"Customer Service", Page 57

Malfunctions

Fault

Cause

troubleshooting

The appliance is not work-
ing.

The mains plug of the power
cord is not plugged in.

▶

Connect the appliance to the power
supply.

The circuit breaker is faulty.

▶

Check the circuit breaker in the
fuse box.

There has been a power cut.

▶

Check whether the lighting in your
kitchen or other appliances are
working.

The programme does not
start.

You have not pressed

Start/

Reload

▶

Press

Start/Reload

Door is not closed.

Close the door.

Summary of Contents for 853/7441

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WIW28301GB en User manual and installation instructions ...

Page 2: ... an empty washing cycle 32 Laundry 33 Preparing the laundry 33 Sorting laundry 34 Degrees of soiling 34 Care symbols on the care labels 34 Detergents and care products 35 Detergent recommendation 35 Detergent dosage 36 Basic operation 36 Switching on the appliance 36 Setting a programme 36 Adjusting the programme set tings 37 Loading laundry 37 Using a measuring aid for liquid detergent 37 Use the...

Page 3: ... Fault display Sig nal 48 Malfunctions 49 Noise 52 Problem with results 52 Leakage 53 Odours 54 Emergency release 55 Transportation storage and disposal 55 Removing the appliance 55 Inserting the transit bolts 55 Using the appliance again 56 Disposing of old appliance 56 Customer Service 57 Product number E Nr and pro duction number FD 57 AQUA STOP guarantee 57 Consumption values 59 Technical spec...

Page 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Page 5: ...k Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cro...

Page 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Page 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Page 8: ... no longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WA...

Page 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Page 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Page 11: ...ements such as adapters extensions valves or similar Make sure that the valve hous ing for the water inlet hose does not come into contact with its surroundings and is not subjec ted to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high o...

Page 12: ...nger wash times and use maximum load capacity Page 29 Energy consumption and water consumption is most efficient Add Page 36 detergent based on the laundry s degree of soiling For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry At low tempe...

Page 13: ...tallation and connec tion You can find out where and how best to install your appliance here You will also learn how to connect the ap pliance to the water and power sup ply Unpacking the appliance 1 Remove any packaging and pro tective covers completely from the appliance 2 Check the appliance for visible damage 3 ATTENTION Objects remaining in the drum that are not designed for operation with th...

Page 14: ...chine 2 Accompanying documents 3 Elbow for fixing the water outlet hose 4 Parts for the installation 5 Cover caps Requirements for the installation location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Preventing material damage Page 11 sections to ensure that you use the appliance safely ...

Page 15: ...tory and may therefore contain resid ual water This residual water may leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 32 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to ...

Page 16: ...nting material damage Page 11 sec tions to ensure that you use the appliance safely Keep the transit bolts screws and sleeves in a safe place for future transport Page 55 1 Pull the hoses out of the holders 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 1 2 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down o...

Page 17: ...o slide in the appliance turn in the appliance s rear feet until the appliance is on the runners 2 Measure the built in niche 3 Lay the power cord as well as the water inlet and water drain hose 4 Slide the appliance in and at the same time pull through the power cord water inlet and water drain hose 5 Connect the water inlet hose Con necting the water inlet hose 6 Connect the water drain hose Wat...

Page 18: ...s with metal elements in the area of the control panel 1 Hold the cabinet door at the re quired height on the appliance and mark the upper edge of the appli ance on the inside of the door Mark on the top edge of the appli ance at the left hand stop Mark on the top edge of the appli ance at the right hand stop 2 Using the mark for the top edge of the appliance on the inside of the door as a basis m...

Page 19: ... the previously marked points use a Forstner 35 mm drill to drill the holes for the hinges At the previously marked points use a 2 mm twist drill to drill holes for the screws 4 Insert the hinges into the holes and screw them in 5 Screw on the counter plates for the magnetic catches 6 Insert the hinges into the appliance ...

Page 20: ...tion and connection 20 7 Slide in the covering rail and screw it in 8 Put the magnetic catches on the appliance Aligning the cabinet door Vertically aligning the cabinet door Horizontally aligning the cabinet door ...

Page 21: ...anel 1 Insert the spacers for the base panel 2 Measure dimension Z and dimen sion Y 3 Screw the spacers in as per the di mensions 4 Install the base panel 5 Connect the appliance to the power supply Connecting the appliance to the electricity supply Page 22 ...

Page 22: ...afety Page 4 and Preventing material damage Page 11 sections to ensure that you use the appliance safely ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Drainage into a si phon Secure the connec tion point with a 24 40 mm hose clamp Drainage into a wash ba...

Page 23: ...al damage Page 11 sections to ensure that you use the appliance safely 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hol...

Page 24: ...e You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 7 8 9 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 43 2 Door 3 Detergent drawer Page 25 4 Controls Page 25 5 Water outlet hose Page 22 6 Power cord Page 22 7 Transit bolts Page 16 8 Emergency release Page 55 9 Drain hose Page 43 ...

Page 25: ... 2 Compartment II Detergent for main wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status 2 4 1 1 3 3 1 Programmes Page 29 2 Programme selector Page 36 3 Buttons P...

Page 26: ...has been set and the remaining number of hours is displayed Buttons Page 28 8 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 28 0 No final spin only draining Rinse Hold no draining Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be star...

Page 27: ... has been adjusted Deactivating the childproof lock Page 40 SpeedPerfect Short wash activated Buttons Page 28 Door Lights up The door is locked and cannot be opened Flashes The door is not closed properly Off The door is unlocked and can be opened Tap No water pressure Error code Fault display Signal Page 48 The water pressure is too low E 60 2B 1 Error Error code error display signal Error code F...

Page 28: ...mme end The programme duration is already included in the set number of hours Once the programme has started the pro gramme duration is displayed Spin Speed 1400 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the spin cycle is deactivated The laundry remains in the water used for rinsing 3 sec Activate Deactivate Activate or...

Page 29: ...rogramme for normally soiled laundry when you activate Speed Perfect If Speed Per fect is activated the maximum load capacity is reduced to 5 kg 8 60 C 1400 Eco 40 60 Wash items made from cotton linen or blended fabrics Suitable for normally soiled items Note Textiles which can be washed as per the care symbol at 40 C or at 60 C can be washed to gether In order to achieve the best possible energy ...

Page 30: ...ash delicate washable items made from silk viscose and synthetics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag 2 30 C 800 Wool Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a...

Page 31: ...cs Suitable for allergy sufferers and for strict hygiene re quirements Note Once the set temperature has been reached it re mains constant throughout the washing process 6 5 60 C 1400 Shirts Wash non iron shirts and blouses made from cotton linen synthetic fibres or blended fabrics Tip In order to avoid creasing in your laundry you can activate The laundry is only given a short spin and can be rem...

Page 32: ...es it easier to insert the ap pliance into the installation re cess 00661827 Taller feet Taller feet for installing the ap pliance under a high worktop WMZ20441 Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wa...

Page 33: ...Page 36 Laundry Laundry You can wash all items that the man ufacturer has marked as machine washable on the care label and fab rics made from hand washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laund...

Page 34: ... 34 Care symbols on the care labels Page 34 Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are visible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for ...

Page 35: ... use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information helps you to choose the right detergent for your fabrics Detergent Fabrics Programme Temperature Standard detergent with op tical brighteners Heat resistant white fabrics made ...

Page 36: ...acturer s instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging Adjust the dosage to the actual load Basic operation Basic operation You can find out everything you need to know about operating...

Page 37: ...mation in the Safety Page 4 and Preventing material damage Page 11 sec tions to ensure that you use the appliance safely To prevent creasing take note of the maximum load for the relevant programme Page 29 Requirement Prepare and sort the laundry Laundry Page 33 1 Open the door 2 Ensure that the drum is empty 3 Separate the laundry and place it in the drum 4 Note Ensure that there is no laun dry t...

Page 38: ...sh in the detergent drawer Adding detergent and care product Notes Please read the information in the Safety Page 4 and Preventing material damage Page 11 sec tions to ensure that you use the appliance safely Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activated Requirement Find out the optimum dosage for detergent and care...

Page 39: ...ter ap prox 10 minutes press Start Re load 3 To resume the programme after the desired soaking time press Start Reload Adding laundry Note Please read the information in the Safety Page 4 and Preventing material damage Page 11 sections to ensure that you use the appliance safely 1 Press Start Reload The appliance is paused and checks whether it is possible to add or remove laundry Take note of the...

Page 40: ...gent drawer open so that residual water can evaporate Childproof lock Childproof lock Secure your appliance against being operated unintentionally using the controls Activating the childproof lock Press and hold the two 3 sec buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off Deactivating th...

Page 41: ... your appliance Basic setting Programme pos ition Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Changing the basic settings 1 Set the programme selector to po sition 1 ...

Page 42: ...y gienic Remove all detergent residue spray residue or other residues im mediately Fresh deposits are easier to remove without leaving any residue Keep the appliance door and detergent drawer open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C and lower or the appliance has not been used for ...

Page 43: ...amage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 11 sections to ensure that you use the ap...

Page 44: ...ap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 11 sections to ensure that you use the appliance safely Requirement The drain pump is empty 1 Since water may remain in the drain pump unscrew the pump cap carefully The filter insert in the pump housing may b...

Page 45: ... into the outlet in the next wash run the Drain programme after you have emptied the drain pump 1 Turn on the tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into compart ment II 5 Start the Drain programme Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out you must clean these...

Page 46: ...to clean the filter first empty the water inlet hose 1 Turn off the tap 2 Set a programme except for Rinse Spin or Drain 3 Start the programme and leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Preventing material damage Page 11 se...

Page 47: ...Cleaning and servicing en 47 3 Connect the water inlet hose and check for leaks ...

Page 48: ...button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 43 The water outlet hose is con nected too high Install the water outlet hose at a maximu...

Page 49: ...ndry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Start Reload to start the pro gramme flashes Door is not closed 1 Close the door 2 Press Start Reload to start the pro gramme All other error codes Malfunction Call the after sales service Customer Service Page 57 Malfunctions Fault Cause troubleshooting The appliance is not work ing The mains pl...

Page 50: ...rogramme when the programme status is Rinse Hold Page 39 The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 39 Water level is too high Start the Drain programme Power failure Open the door using the emergency release Emergency release Page 55 The water is not draining Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet ...

Page 51: ...e duration changes during the wash cycle The programme operation is optimised electronically This may change the pro gramme duration Not a fault no action required The unbalanced load detec tion system eliminates an im balance by repeatedly redis tributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Differe...

Page 52: ...e troubleshooting Rushing hissing noise Water is flushed under pres sure into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Banging noises rattling in th...

Page 53: ...bute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme Detergent residue on the damp washing Detergents may contain wa ter insoluble substances that deposit on the laundry Start the Rinse programme Detergent residue on the dry laundry Detergents may contain w...

Page 54: ...hooting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 42 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Page 55: ...osal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 46 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump Page 43 6 ...

Page 56: ...he appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power ...

Page 57: ...rom the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our Cus tomer Service your retailer or on our website If you contact Customer Service you will require ...

Page 58: ...ng the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your appliance is fitted with Aqua Stop you can in principle leave your appliance unattended during operation and the tap turned on afterwards The tap only needs to be turned off if you are away from home for a long period e g on holiday for sev...

Page 59: ...740 62 0 44 1200 30 Mixed Load 40 C 4 0 1 00 0 590 41 0 41 1400 55 Wool 30 C 2 0 0 45 0 200 40 0 24 800 27 1 Due to the influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of laundry detergent used fluctuations in the power supply and the se lected additional functions the actual values may deviate from the stated values 2 Test programme in accord...

Page 60: ...label bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternatively you can also find the model identifier in the first li...

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Page 64: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001510498 9001510498 ...

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