Bogen 3000 Series Page 50 Installation Manual Download | Manualshive

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Bogen Communications
50 Spring Street
Ramsey, NJ 07446

201.934.8500 P.
201.934.9832 F.
www.bogen.com

The master clock will not power up. What do I do?

Make sure the power cord is securely connected to the power outlet and to the back of the BCMA master clock. Upon being connected to power,
the master clock should boot up instantly. There is not an on/off switch.

What do I do if I cannot connect to the browser?

Verify that the IP address your attempting to access is correct. If the IP address is correct, verify that there aren’t any provisions in the firewall
preventing you from accessing it. If all else fails, try connecting via a cross-over cable.

What do I do if the GPS isn’t receiving a signal?

Check the antenna to make sure it is in an unobstructed area that is in complete view of the sky. Also, check to make sure the connections on each
end of the cable are securely tightened. Lastly, verify that there are no kinks or breaks in the supplied GPS cable.

The bell isn’t ringing when it’s supposed to. Why?

In the view/edit events section, make sure that the bell is configured to the proper zone and the correct schedule is currently active. If it is,
activate the zone manually to make sure that the relay is turning the bell on.

My sync-wire system doesn’t seem to be getting the correct time. What should I do?

The clock 1 and clock 2 outputs control the sync-wire systems. Verify that the correct system is set for the designated clock circuit. Protocol
details are listed on page 13.

What if I don’t know what the password for the user level programming is?

The default password is 1111. The password may or may not have been changed by the installing technician. Contact the installation technician to
obtain the password. If that’s not possible, see page 26 for instructions on how to reset the password.

Why didn’t my BCMA change for Daylight Savings Time?

A few things could cause the BCMA not to change for Daylight Savings Time. The first item to check is the date to verify if it’s correct. If the date
is not correct, the clock will not change. If the date is correct, verify that the clock is set for the correct version of Daylight Savings Time. See page
23 for more information.

Why didn’t the clock change schedules when it was supposed to?

In the view/edit schedule change sections, verify that the time and date were accurate. Also, make sure the schedule that was supposed to be
active is the correct schedule number.

Troubleshooting

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Summary of Contents for 3000 Series

Page 1: ...Bogen Communications 50 Spring Street Ramsey NJ 07446 201 934 8500 P 201 934 9832 F www bogen com BCMA 3000 Series Master Clock Installation Manual V3 ...

Page 2: ...Change 19 View Edit Schedule Change 20 Activate Manually 20 12 24 Hour Mode 21 BELL Messaging 21 Numeric Messaging 22 Primary Time Source 23 Secondary Time Source 24 Setting Clock 1 2 Sync Wire Outputs 24 Setting Daylight Savings Time 24 Setting the Zone Durations 26 BCMA 3000 Master Clock Setting the RS485 Data Rate 27 Setting the User Level Password 27 Setting the Bias Seconds 28 Setting the Tim...

Page 3: ... the mounting kit at the designated markings from step 1 4 Install the four anchors in the holes that were just drilled 5 Install the first two screws in the top holes leaving 1 8 of the thread exposed 6 Line up the top key slots over the screws and lock the master clock into place 7 Install the bottom screws through the wiring access panel and tighten into place 8 After all wiring is complete re ...

Page 4: ...w bogen com 1 The master clock is 1U in size Install the threaded nuts in the desired location in the rack rails 2 Put the nylon washers on the two screws supplied 3 Line up the master clock with the threaded nut 4 Insert screws into the threaded nuts and tighten Rack Mount Installation ...

Page 5: ... up 4 Put each wire into the supplied connector and tighten the screws The wiring label located on the chasssis will show where to connect the wires Remainder of cord not shown AC Power Wiring using 14 AWG Romex Cable Caution The AC Power Source must be turned OFF 1 Remove a round knockout on the wiring chassis preferably one near the AC Input Connector 2 Install a standard Romex Bushing and tight...

Page 6: ...ighten the screws q N A w N A e Clock 1 2 Sync Wire Outputs This terminal block is where connections would be landed for Clock 1 and Clock 2 sync wire communication relay outputs r RS485 Input Output This terminal block is where connections would be landed for RS485 communication to and from other Bogen systems t Inputs This terminal block is where connections would be landed to use the BCMA as a ...

Page 7: ...ounting kit at the designated markings from step 1 4 Install the four anchors in the holes that were just drilled 5 Install the first two screws in the top holes leaving 1 8 of the thread exposed 6 Line up the top key slots over the screws and lock the master clock into place 7 Install the bottom screws through the wiring access panel and tighten into place 8 After all wiring is complete re instal...

Page 8: ...e When the master is powered on the LCD display should read Accessing Features from the LCD Display To enter the user programming mode you will need to use the four digit user password The default password is 1111 This may or may not be changed by the installing technician Type in the four digit password on the keyboard There is no need to press the YES ENTER key after entering the password becaus...

Page 9: ... Series Digital Clock of BCBD 2000 Series Digital Clock BCAM Series 24V Analog Clock Bogen Communications 50 Spring Street Ramsey NJ 07446 201 934 8500 P 201 934 9832 F www bogen com System Connections Wired Systems 2 Wire Digital Communication ...

Page 10: ...NJ 07446 201 934 8500 P 201 934 9832 F www bogen com System Connections Wired Systems RS485 Communication BCRM Series 24V 110V Analog Clock 24V 110V BCBD 1000 Series Digital Clock or BCBD 2000 Series Digital Clock BCRM Series 24V 110V Analog Clock ...

Page 11: ...ring Street Ramsey NJ 07446 201 934 8500 P 201 934 9832 F www bogen com System Connections Wired Systems Sync Wire Communication BCAM Series 110V 24V Analog Clock BCBD 2000 Series Digital Clock BCAM Series 110V 24V Analog Clock ...

Page 12: ... Installation 59 Minute Correction 58 Minute Corrections 1 4 Dry Contact Closure Dry Contact Closure N O 110VAC Neutral 24VAC Neutral 110VAC Neutral 24VAC Neutral N O COM 110VAC Hot 24VAC Hot 110VAC Hot 24VAC Hot COM 110VAC Interface 110VAC Interface 24VAC Interface 24VAC Interface 7 7 16 16 15 15 8 8 17 17 17 17 17 17 12 12 ...

Page 13: ...ogen Communications 50 Spring Street Ramsey NJ 07446 201 934 8500 P 201 934 9832 F www bogen com Inputs Sync Wire Inputs Installation National Time Rauland Rauland Digital Dry Contact Closure 110VAC Interface 24VAC Interface ...

Page 14: ...14 Bogen Communications 50 Spring Street Ramsey NJ 07446 201 934 8500 P 201 934 9832 F www bogen com Inputs Sync Wire Inputs Installation Dukane Digital Once a Day Pulse Dry Contact Closure ...

Page 15: ...the user to interface the existing fire alarm with the Bogen BCBD 1000 or BCBD 2000 series digital clocks Patch Cable Installation N O COM 7 8 10 9 When a relay closure occurs on pins 9 and 10 FirE will display on the digital slave clocks connected using RS485 or two wire digital communication 1 Connect a patch cable to the RJ45 port on the BCMA Master Clock as shown in Fig 1 1 2 Connect the other...

Page 16: ...S ENTER button to confirm the selection 5 To exit and return to the main screen continue to press the NO CANCEL button until the main screen appears Setting the Date from the LCD Display 1 Type in the user level password default is 1111 at the main screen to enter user level programming 2 Press the NO CANCEL button until the display reads Set Date as shown in Fig 2 2 3 Press the YES ENTER button 3...

Page 17: ...o confirm the selection MF Monday through Friday and ED Everyday 8 Press the key to go to the second screen The display should look similar to Fig 2 5 9 Use the and buttons to scroll through each zone that the event is to occur To scroll through the durations continue to press the YES EN TER button until the desired duration is set The durations are N A Not Applicable does nothing to the zone Dur ...

Page 18: ...NO CANCEL button until the display reads View Edit Events as shown in Fig 2 7 3 Press the YES ENTER button 4 The first event will scroll across the top line of the LCD display as shown in Fig 2 8 Press the YES ENTER button to edit the event 5 To edit the event follow the steps on page 17 6 To view the events use the button to scroll between each event 7 To exit and return to the main screen contin...

Page 19: ...chedule number that the master clock is to go to when the schedule change occurs Then press the YES ENTER button See Fig 2 10 5 Enter the date mm dd yyyy that the schedule change is to occur on as shown in Fig 2 11 Then press the YES ENTER button 6 Enter the time in 24 hour mode that the schedule change should occur at as shown in Fig 2 12 Then press the YES ENTER button 7 Press the YES ENTER butt...

Page 20: ...ges use the button to scroll between each one 6 To exit and return to the main screen continue to press the NO CANCEL button until the main screen appears Activate Manually from the LCD Display 1 Type in the user level password default is 1111 at the main screen to enter user level programming 2 Press the NO CANCEL button until the display reads Activate Manually as shown in Fig 2 16 3 Press the Y...

Page 21: ...e main screen continue to press the NO CANCEL button until the main screen appears BELL Messaging from the LCD Display 1 Type in the user level password default is 1111 at the main screen to enter user level programming 2 Press the NO CANCEL button until the display reads BELL Messaging as shown in Fig 2 20 3 Press the YES ENTER button to enter the next screen The display should read Zone 01 BELL ...

Page 22: ...the next screen The display should read Enter Clock as shown in Fig 2 23 4 Press the YES ENTER button to enter the next screen Enter the clock number as shown in Fig 2 24 5 Press the YES ENTER button The display should read Zone 00 as shown in Fig 2 25 Enter the zone number 6 Press the YES ENTER button to enter the next screen The display should read Message 0000 as shown in Fig 2 26 7 Press the Y...

Page 23: ...el menu mode 2 Press the NO CANCEL button until the display reads Set Sec Time Source as shown in Fig 3 3 3 Press the YES ENTER button 4 Use the and to scroll between all of the inputs When the display reads the desired input press the YES ENTER button to confirm the selec tion The supported input selections are displayed in Fig 3 4 5 To exit and return to the main screen continue to press the NO ...

Page 24: ...Clock 2 Circuit Selection 8 Repeat steps 3 5 9 To exit and return to the main screen continue to press the NO CANCEL button until the main screen appears Setting Daylight Savings Time from the LCD Display 1 Type in 6063 at the main screen to enter the technician level menu mode 2 Press the NO CANCEL button until the screen shows Set Daylight Savings Time as shown in Fig 3 7 3 Press the YES ENTER b...

Page 25: ...correction cycles sent to the relay each for one minute on and two minutes off beginning at 5 06 00 58th minute 4 The hourly correction for 55 seconds every hour from xx 58 05 to XX 59 00 The daily correction 5 a m 5 p m is 12 correction cycles for 55 seconds The timings will be 05 03 05 05 07 05 05 11 05 05 15 05 05 19 05 05 23 05 05 27 05 05 31 05 05 35 05 05 39 05 05 43 05 and 05 47 05 59th min...

Page 26: ... CANCEL button until the screen shows Set Zone Durations as shown in Fig 3 9 3 Press the YES ENTER button 4 Using the and buttons scroll through each zone number and duration until the desired option is selected as shown in Fig 3 10 5 Press the YES ENTER button 6 Using the keypad type in the new duration for the selected zone between 0001 9999 seconds as shown in Fig 3 11 7 Press the YES ENTER but...

Page 27: ...on 5 Press the YES ENTER button to confirm the selection 6 To exit and return to the main screen continue to press the NO CANCEL button until the main screen appears Setting the User Password from the LCD Display 1 Type in 6063 at the main screen to enter the technician level menu mode 2 Press the NO CANCEL button until the screen shows Set the User Password as shown in Fig 3 13 3 Press the YES EN...

Page 28: ...ss the YES ENTER button 6 To exit and return to the main screen continue to press the NO CANCEL button until the main screen appears Setting the Time Zone Offset from the LCD Display The time zone offset will allow the time zone to be offset when a SNTP or GPS connection is present For a list of typical offsets see Fig 4 1 on page 42 1 Type in 6063 at the main screen to enter the technician level ...

Page 29: ...000 000 000 automatically sets the unit for DHCP enabled Any other value disables DHCP and considers it a static IP 5 To exit and return to the main screen continue to press the NO CANCEL button until the main screen appears Setting the Subnet Mask from the LCD Display 1 Type in 6063 at the main screen to enter the technician level menu mode 2 Press the NO CANCEL button until the display reads Set...

Page 30: ...address using the keypad e g 192 168 000 001 5 To exit and return to the main screen continue to press the NO CANCEL button until the main screen appears Setting the DNS Address from the LCD Display 1 Type in 6063 at the main screen to enter the technician level menu mode 2 Press the NO CANCEL button until the display reads Set DNS Address as shown in Fig 3 22 3 Press the YES ENTER button 4 Type i...

Page 31: ...ess bar type in the IP address and press Enter This will access the log in screen Accessing the Web Interface when using a crossover cable 1 If you are accessing this on a laptop turn off any wireless connections 2 Click the Start button on the taskbar then click on Control Panel 3 Double Click on Network Connections 4 Click the right mouse button on Local Area Connection and click Properties 5 Sc...

Page 32: ...chedule changes The default password for the user level is 1111 It can be changed in the technician level The technician level password is 6063 and gives you full access to all of the enabled features of the master clock w Log In This button when pressed will attempt to log in to the master clock with the password that was entered in the field above e Forgot Password This button when pressed will ...

Page 33: ...his link will access the Technician Menu log in page The Technician Menu is password protected and has access to system settings IP settings as well as feature settings for the master clock y Time This field is where the current time is displayed The time can be edited by clicking within the field and typing in the desired time The time must be entered in 24 hour format HH MM SS After typing in th...

Page 34: ...e Add Scheduled Event screen with the existing data already entered in This list will display ten events per page w Go To Events This button when pressed will direct the user to the selected schedule s event list e Add New Event This button when pressed will direct the user to the Add Scheduled Event screen and will allow the user to enter a new event r Menu This button when pressed will bring the...

Page 35: ...nfigured Duration 1 The zone relay will turn on for the configured duration which is set in the feature settings Ranges from 1 3600 seconds Configured Duration 2 The zone relay will turn on for the configured duration which is set in the feature settings Ranges from 1 3600 seconds CStart Starts the countdown feature Countdown has an 18 hour time limit and cannot proceed past midnight CStop Stops t...

Page 36: ...new add event screen that has the previous event s information already stored in the fields y Submit and Finish This button when pressed will save the current event and then go back to the main menu u Erase This button when pressed will erase the current event i Menu This button when pressed will take the user back to the main menu and not save any changes o Event List This button when pressed wil...

Page 37: ...lows the user to edit a previously entered schedule change The Edit button when pressed will bring the user back to the Add Schedule Change screen with the existing data already filled in w Add New Schedule Change This button when pressed will bring the user to the Add Schedule Change screen e Menu This button when clicked will go back to the main menu and not save changes q w e r t y u i o q w e ...

Page 38: ...the schedule change to occur e Time These fields will determine what time the schedule change will occur r Submit This button when pressed will save the proposed schedule change t Erase This button when pressed will erase the displayed schedule change y Cancel This button when pressed will clear out the fields and not save any of the information u Menu This button when pressed will go back to the ...

Page 39: ... for the relay to go back to its normal state they must set the zone back to off submit it and then set the zone to N A and submit it again w Submit This button when pressed will submit the selected duration to the designated relay e Select Schedule This drop down list contains all of the schedules that are currently programmed When the desired schedule is selected and submitted the clock will imm...

Page 40: ...his field allows the user to enter the specific clock number to send the numeric message to This is only applicable when using the BCBD 2000 as a slave clock r Zone Number This field allows the user to enter the zone number to send the numeric message to This is only applicable when using the BCBD 2000 as a slave clock t Set Bell Indicator The checkboxes when checked will display BELL on the digit...

Page 41: ...ages These pages include setting the display format in 12 or 24 hour mode enabling or disabling Daylight Savings Time and editing the standard durations for each zone r Database Maintenance This link when clicked will bring the user to the Database Maintenance section This is where all of the events and schedules can be saved and backed up Saved events and schedules can also be downloaded in this ...

Page 42: ...ange between 0 9999 seconds r GMT Offset This field sets the positive or negative offset for GMT time For instance eastern time zone is a negative five hour offset See Fig 4 1 for typical offsets Time in Greenwich Local Time Positive Offset Negative Offset Philadelphia 12 00 p m 7 00 a m 0 5 Eastern Standard Time Noon Chicago 12 00 p m 6 00 a m 0 6 Central Time Noon Denver 12 00 p m 5 00 a m 0 7 M...

Page 43: ...ational Time Rauland Dukane Digital Rauland Digital and once a day Pulse An example of a configuration would be SNTP being the primary input and 58 minute correction being a secondary input Setting the primary source to 59 minute sync and the secondary source to Dukane digital would be an incorrect configuration e Clock 1 Circuit This drop down list allows the user to select the sync wire output f...

Page 44: ... DNS Router address The default address will typically work for most applications however some modification may be needed for certain networks t DHCP This drop down list allows the user to turn DHCP on or off DHCP allows the master clock to look for an IP address on its own if the network has a DHCP server y Device Name This field allows the user to name the device a unique name u Submit This butt...

Page 45: ...r clock will try to acquire time from Any server that is highlighted in red is not functioning after several tries e Rotate Servers This checkbox when checked allows the master clock to rotate through all the server addresses for constant time accuracy on a continual basis There must be two server addresses for this option to work r Submit This button when pressed will save all of the information ...

Page 46: ...s display the IP address for the master clock e Processor Serial Number The displays the serial number of the master clock r Software Build Date This displays the date the unit was built t Device Name This displays the device name for the master clock y Paid Provisioned Features This displays the options that are enabled on your device u Menu This button when pressed will bring the user back to th...

Page 47: ...and post 2007 Pre 2007 has the old style daylight savings time format that was enacted prior to 2007 Post 2007 daylight savings time is the current newer format that is followed today e Zone Durations These fields allow the user to select the default durations for each zone In this case duration 1 is set for three 3 seconds and duration 2 is set for five 5 seconds r Submit This button when pressed...

Page 48: ...es and events and place it in a file for backup purposes w Choose File This button when pressed will allow the user to browse for the saved db file that contains the saved events and schedules e Download This button when pressed will download the selected file and reset the master clock with those events and schedules already configured r Menu This button when pressed will bring the user back to t...

Page 49: ...BCMA can be accessed through a cross over cable or via a LAN connection What is the maximum length I can go with the GPS cable When the GPS option is purchased a 75 foot cable comes standard with the unit This is Bogen s recommended longest distance Is there a Converter option like there was in the BCSM and the BCGPS No the Converter Box should be purchased separately from the unit when using a tw...

Page 50: ...dule is currently active If it is activate the zone manually to make sure that the relay is turning the bell on My sync wire system doesn t seem to be getting the correct time What should I do The clock 1 and clock 2 outputs control the sync wire systems Verify that the correct system is set for the designated clock circuit Protocol details are listed on page 13 What if I don t know what the passw...

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