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6 Troubleshooting
6.1 Error Messages
Error
code
Cause
Solution
Err 01
Movement artefacts
Keep your arm still and repeat the measurement
See
6.2,
4.3,
4.7
Pressure remaining in cuff Repeat measurement only after 10 seconds
Err 02
Cuff
a) Put on the cuff correctly (see 4.7)
b)
Upper
arm
circumference
24–32 cm for the M-cuff and
32–38 cm for the L-cuff
Different patient
c) Start new measurement
Err 03
System error
a) During measurement: repeat the measurement
Pneumatic
fault
b)
After replacing the batteries: reinsert batteries, contact the service department
Err 04
Battery fault
a) Replace the batteries (see 4.2)
b) Rechargeable batteries used (Very limited number of measurements)