BRT7989/7200
Page 26
Troubleshooting
If the computer is
not displaying the CALORIES/DISTANCE/TIME/(ETC.) functions
(or you are getting inaccurate readings), please adjust
the following:
1. Check to ensure all computer sensor wires are properly
connected and are not damaged.
2. You may need to refer to installation/assembly directions for the sensor wires in
this manual.
If the
computer display is blank & not displaying any data
(or does not appear to
power on), please adjust the following:
1. Check to ensure all sensor wires are all properly connected and are not dam-
aged.
2. Check to ensure the AC Adapter* or Batteries* are properly plugged in or fully
charged.
3. Check your product manual to determine if your model uses either AC Adapter or
batteries to power your unit.
If the computer is not picking up your hand pulse signal (or you are getting inaccurate
readings), please adjust the following:
1. Slightly moisten/dampen the palms with water so the sensors can detect a pulse
signal.
2. Do not grip the sensors too tightly. Only moderate pressure need be applied.
3. Gripping the sensors too tightly restricts and seizes detection of your pulse.
4. Remove any rings or jewelry to prevent interference.
5. Check to ensure all pulse sensor wires are properly connected and are not dam-
aged.
6. You may need to refer to installation/assembly directions for the pulse sensor
wires in this manual.
(AFTER COMPLETE ASSEMBLY)
Troubleshoot Area
Calories/Distance/
Time (Etc.)
Computer Display
Hand Pulse Signal
Computer Error Code Guide
***Note: If there are more than one error that exists with the unit, user will see all the error codes display in alteration
For your safety, please do not discard this Troubleshooting sheet or the Owner’s Manual, and keep them in a place where you can easily access/
refer to them at any time. If you are still having any troubleshooting issues, please contact our Customer Support for further assistance.
Solution
Error Code
Description
Possible Reason
Inspection
Resolution
No Code
No updates for the workout matrix
values on computer display during
exercise
(1) No sensor connectivity
Check if sensor malfunction or sensor
position shifted
Replace sensor or reposition sensor to the
correct location
(2) Wiring or connection issue
Check if sensor wire is broken or lose
connection
Reconnect or replace sensor wiring
E1
Motor Related Issues
(1) Defective motor
Check if motor damaged
Replace motor
(2) Magnetic control system malfunction
Check if magnetic control system is
damaged
Adjust or replace magnetic control system
(3) Bad wiring or connectivity issue
Check for wire damage or loose con-
nection
Reconnect or replace motor wiring
E2
Heart Rate not detected by the
pulse-sensor on handlebar
(1) Hand position on grip is placed incor-
rectly
Check if hand is placed on the grip
correctly
Check wire connectivity first, if issue
persist, then replace pulse sensor and/or wiring
(2) Pulse sensor malfunction
Check pulse sensor wiring and
connection
Reconnect or replace hand grip pulse sensor
wiring
E3
Computer Internal Error
Computer component issue
Check computer wire connection
Replace computer and/or wiring
