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BlueTree Wireless BT4400 & BT5400 Product Manual

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Chapter 1: Introduction

Welcome

Thank you for choosing the BT4400/5400, BlueTree’s GSM/GPRS
wireless data modem.

Customer Support

Help desk

Toll-free

1-877-422-9110

Phone

(514) 422-9110

Hours

09:00 - 17:00 Eastern Time

Email

[email protected]

Sales desk

Phone

(514) 422-9110

Hours

09:00 - 17:00 Eastern Time

Email

[email protected]

Mail

BlueTree Wireless Data, Inc.
2425 46th Avenue
Lachine, QC, Canada H8T 3C9

Fax

(514) 422-3338

Web

www.bluetreewireless.com

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Summary of Contents for BT4400

Page 1: ...BT4400 IP Series BT5400 GPS Series GSM GPRS Modems Product Manual ...

Page 2: ......

Page 3: ...V0 0 BlueTree Wireless BT4400 BT5400 Product Manual 3 BlueTree Wireless BT4400 and BT5400 GSM GPRS Modems Model BT4400 and BT5400 Product Manual January 2005 UG BT4400 BT5400 CDMA ...

Page 4: ...4 BlueTree Wireless BT4400 BT5400 Product Manual V0 0 ...

Page 5: ...a H8T 3C9 Tel 1 514 422 9110 Toll Free 1 877 422 9110 www bluetreewireless com Copyright 2004 2005 by BlueTree Wireless Data Inc All Rights Reserved Printed in Canada BlueTree the BlueTree logo and BlueVue are trademarks of BlueTree Wireless Data Inc All other trademarks are the property of their respective owners ...

Page 6: ...manufacturer s instructions may cause interference harmful to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the fo...

Page 7: ...dem in areas near medical equipment where blasting is in progress where explosive atmospheres may be present or near any equipment that may be susceptible to any form of radio interference Warning Antenna must not exceed 3 dBi for Cellular band and 5dBi for PCS band This device must be used in mobile configurations The antenna s used for this transmitter must be installed to provide a separation d...

Page 8: ...8 BlueTree Wireless BT4400 BT5400 Product Manual V0 0 ...

Page 9: ...19 Chapter 3 Installation Requirements Installation 21 Chapter 4 Installing The Modem Upacking the modem 25 Installing the SIM card 25 Mounting the modem 26 Installing the cellular antenna 26 Installing the GPS antenna 27 Connecting the data cables 29 Configuring the modem 30 Connecting to the wireless network using the serial port 25 Connecting to the wireless network using the ethernetl port 25 ...

Page 10: ... 10 BlueTree Wireless BT4400 5400 Product Manual V0 0 ...

Page 11: ...a modem Customer Support Help desk Toll free 1 877 422 9110 Phone 514 422 9110 Hours 09 00 17 00 Eastern Time Email support bluetreewireless com Sales desk Phone 514 422 9110 Hours 09 00 17 00 Eastern Time Email info bluetreewireless com Mail BlueTree Wireless Data Inc 2425 46th Avenue Lachine QC Canada H8T 3C9 Fax 514 422 3338 Web www bluetreewireless com ...

Page 12: ...12 BlueTree Wireless BT4400 BT5400 Product Manual V0 0 ...

Page 13: ...ssor and the intelligence to transfer data from one source to another over the wireless network without the need for any additional computing device BlueVue Device Manager software The modem package also includes BlueVue Device Manager software The Device Manager application makes configuring and monitoring your modem simple and quick With this software modem administrators can Provision modem on ...

Page 14: ...ce Manager this feature allows the administrator to remotely configure or perform remote diagnostics on the modem Note For more information refer to the BlueVue Device Manager manual Remote firmware upgrade Using the BlueVue Device Manager this feature allows the administrator to remotely upgrade the modem s firmware Note For more information refer to the BlueVue Device Manager manual Remote acces...

Page 15: ...n On Demand mode or in Always ON mode On Demand mode being the factory default Configuration of these modes along with their rules is done via BlueVue Device Manager or using straight AT commands On Demand In this mode the modem is not connected to the Wireless network It awaits a connection trigger to connect Types of connection triggers Dial command from the serial port resulting in a packet or ...

Page 16: ...endly means of inquiring the modem s operating status They are described in the table below Table 1 LED description LED Label Full Name Color Corresponding State 1 PWR Power OFF Flashing ON Modem is turned OFF Modem failure Modem is ON 2 TX Transmit OFF Flashing Terminal is not transmitting data to modem Terminal is transmitting data to modem 3 RX Receive OFF Flashing Terminal is not receiving dat...

Page 17: ... In a circuit switched call In a packet switched call 7 ACT RF activity OFF Flashing No transmit receive from network Transmitting receiving data from network 8 SER Serial mode OFF Flashing ON AT command mode On demand serial IP mode Always on serial IP mode Note Model BT4200 only 8 GPS GPS OFF Flashing ON No position fix available 2D position fix is available 3D position fix is available Note Mod...

Page 18: ...nnect to host terminals Table 3 Ethernet connector pinout A Input and Output Ports Digital Analog I O This feature is not supported on product version 1 0 7 RTS Request To Send PC to Modem 8 CTS Clear To Send Modem to PC 9 RI Ring Indicator Modem to PC Pin number Name Description Direction Pin number Name Description Direction 1 TX Transmit Modem to PC 2 TX Transmit Modem to PC 3 RX Receive PC to ...

Page 19: ...y connector is configured as described in the table below The connector used for this application is a MiniFit 4 pin Molex connector Table 4 Power connector pinout Technical Specifications Pin number Name Description 1 GND Ground 2 POS Power supply input 8 to 30 Vdc 3 IGN Ignition sense 4 OUT Not connected ...

Page 20: ...Effective Radiated Power 1 035W at 850 MHz 1 167W at 1900 MHz Receiver Sensitivity 104 dBm GPS specifications 8 channels 32 corrolators Protocols NMEA 0183 v3 0 TSIP TAIP Accuracy Horizontal 6 meters 50 9 meters 90 Altitude 11 meters 50 18 meters 90 Velocity 0 06 m sec Frequency 1575 42 MHz Receiver Sensitivity 118 dBm Mechanical Dimensions 6 5 x 4 0 x 1 6 Weight 400g pounds Body Material aluminum...

Page 21: ...he GPS feature is only available on the BT5200 model only Combined GPS and Cellular antennas are available Contact your local representative for more details Warning Antenna must not exceed 3 dBi for Cellular band and 5dBi for PCS band This device must be used in mobile configurations The antenna s used for this transmitter must be installed to provide a separation distance of at least 30cm or 12 ...

Page 22: ...GSM account activation with the packet data GPRS service option The service provider will provide you with a fully configured SIM Subscriber Identity Module card that will contain the modem s electronic account information You will need to provide the service provider the Electronic Serial Number ESN of the modem you wish to activate The ESN is located on a label under the modem The wireless servi...

Page 23: ...Chapter 3 Installation Requirements V1 6 BlueTree Wireless BT4400 BT5400 Product Manual 23 This page left intentionally ...

Page 24: ...Chapter 3 Installation Requirements 24 BlueTree Wireless BT4400 BT5400 Product Manual V1 6 ...

Page 25: ...or BT5400 modem 15 foot power cable with 2A in line fuse Extra serial number label Quick Start Guide Any items missing from this list please call your local representative 2 Installing the SIM card Before inserting the SIM card be sure the power cable is disconnected from the modem The SIM card might not be detected if inserted while the modem is already powered Locate the SIM s push button on the...

Page 26: ...Thread the antenna cable through the vehicle so the cable can reach the front plate of the modem 2 Connect the cable to the TNC connector finger tight Do not use tools Warning Antenna must not exceed 7 5 dBi This device must be used in mobile configurations The antenna s used for this transmitter must be installed to provide a separation distance of at least 30 cm or 12 inches from all persons and...

Page 27: ...stalling the Power Cable The modem includes a 15 foot power cable with 2A in line fuse Power cable connector As shown below the power cable connects to the modem through a Molex type connector MiniFit 4 pin The ignition sense line white wire acts as an ON OFF power switch The modem will turn on when the ignition sense line is set between 8 and 30 volts DC The modem will turn off if the ignition se...

Page 28: ...minal or to a source of 8 to 30Vdc Connect the black wire directly to the battery s negative terminal or to ground GND The white wire must be connected to either a a switch for manually turning on and off the modem b the vehicle s Accessory for position 2 for turning ON the modem without turning on the engine c the vehicle s Accessory for position 3 for turning ON the modem only when the engine is...

Page 29: ...r can be used to verify it s functionality Start BlueVue Device Manager it will automatically detect the modem refer to BlueVue Device Manager section BlueVue Device Manager is not available initiate a Windows HyperTerminal session and execute the AT commands shown in Appendix C 7 Connecting the Data Cables Connecting the Serial cable 1 Connect one end of a serial cable to the modem at the connect...

Page 30: ... Note The following section is only required if you want to connect to the network using a PC laptop with Windows 2000 XP It is described here as an example of how a connection profile should be configured to work with the BT4400 5400 modems Adding the modem To add a modem in Windows 2000 or XP 1 Click Start Settings Control Panel Phone and Modem Options 2 On the Phone and Modem Options box click ...

Page 31: ...n the Phone Number to Dial box type the phone number as supplied by your wireless service provider For example type 777 for 1xRTT packet data connections 9 On the Internet Account Information box type the username and password in the corresponding fields and then click Next The DUN connection is now set up and ready to connect to the wireless network 9 Connecting to the wireless network using the ...

Page 32: ...Chapter 4 Installing the Modem 32 BlueTree Wireless BT4400 BT5400 Product Manual V0 0 ...

Page 33: ...uthentication credentials Check your password PWR LED is OFF No power to the modem Check to see if the fuse is not blown Is the power connector plugged securely to the modem Check the 12 volts supply Is it reversed Is the ignition sense cable connected White to 12 volts Are you using the power cable supplied by BlueTree Modem is defective Contact BlueTree technical support DTR LED is OFF No softwa...

Page 34: ...sing the COM port Open BlueVue and select the Tools menu Click on Pause to pause the Agent and release the COM port Cannot establish a data connection Your user profile has incorrect entries Go to the Connection Manager and open the profile Ensure that you have the correct entries as supplied by your service provider You are outside the network coverage area Change your location to regain a receiv...

Page 35: ...tart Settings Control Panel Administrative Tools Event Viewer In the Application section check for any error events generated by BlueVue If one exists then read the information in the report This will inform you of the possible problem Multiple BlueTree dial up profiles displayed in Network Connections A latency with Windows causes multiple profiles to be displayed Press the F5 key to refresh the ...

Page 36: ...Chapter 5 Troubleshooting 36 BlueTree Wireless BT4400 BT5400 Product Manual V0 0 ...

Page 37: ...luetree Wireless Data Inc replacement of the cellular modem There are no expressed or implied warranties including those of fitness for a particular purpose or merchantability which extend beyond the face hereof Bluetree Wireless Data Inc is not liable for any incidental or consequential damages arising from the use misuse or installation of the BT4240 5400 cellular modem This warranty does not ap...

Page 38: ...Appendix A Warranty and Customer Support 38 BlueTree Wireless BT4400 BT5400 Product Manual V0 0 This page intentionally left blank ...

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