14
Problem
Possible Cause(s)
Corrective Action
Not enough fuel in fuel tank
Add fuel
Primer has not been pressed at cold start
Press the primer and restart
Primer has been pressed at warm start
Dry spark plug
Spark plug is wet
Dry spark plug
Spark plug is damaged
Replace spark plug
Not enough fuel in fuel tank
Add fuel
Cutting head is blocked
Remove blockage
Cutting head is not sharp enough
Replace cutting head
Cutting head is not fitted correctly
Fit cutting head correctly
Cutting height is wrong
Adjust cutting height
Guard is clogged
Clean guard
Cutting head is damaged
Replace cutting head
Flanges on cutting head are loose
Tighten flanges
Flanges on cutting head are broken
Replace flanges
Fuel/oil mixture is incorrect or the wrong
oil has been used
Empty out unused fuel and refill with the
correct ratio fuel/oil mixture
Engine does not start
Engine stops
Poor cutting
Excessive
vibration/noise or
exhaust
1-800-348-5004
Troubleshooting Guide