Service Agreement: General Terms and Conditions of Service
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rms and Conditions
certain Data Content (such as certain websites, applications, etc.), impose separate charges, limit
throughput or the amount of data you can transfer, or otherwise limit or terminate Services. If we provide you
storage for Data Content you have purchased, we may delete the Data Content with notice or place
restrictions/limits on the use of storage areas. You may not be able to make or receive voice calls while
using data Services. Data Content provided by our vendors or third parties is subject to cancellation or
termination at any time without notice to you and you may not receive a refund for any unused portion of the
Data Content.
Specific Terms & Restrictions On Using Data Services
In addition to the rules for using all of our other Services, unless we identify the Service or Device you have
selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you can’t
use our data Services: (1) with server devices or host computer applications, or other systems that drive
continuous heavy traffic or data sessions; (2) as a substitute or backup for private lines or frame relay
connections; or (3) for any other unintended use as we determine in our sole discretion. We reserve the
right to limit, suspend or constrain any heavy, continuous data usage that adversely impacts our network
performance or hinders access to our network. If your Services include web or data access, you also can’t
use your Device as a modem for computers or other equipment, unless we identify the Service or Device
you have selected as specifically intended for that purpose (for example, with “phone as modem” plans,
Sprint Mobile Broadband card plans, wireless router plans, etc.).
Activation & Miscellaneous Charges
Based on our Policies, we may charge activation, prepayment, reactivation, program or other fees to
establish or maintain Services. Certain transactions may also be subject to a charge (for example,
convenience payment, changing phone numbers, handset upgrades, etc.). You will be provided notice of
these types of fees before we complete the requested transaction.
Account & Service Charges
You are responsible for all charges associated with your account and the Services on your account, no
matter who adds or uses the Services.
Charges include, but are not limited to, the monthly recurring
charges, usage charges, charges for additional services, taxes, surcharges and fees associated with your
Services. These charges are described or referred to during the sales transaction, in our marketing
materials, and in confirmation materials we may send to you. Depending on your Services, charges for
additional services may include operator and directory assistance, voicemail, call forwarding, data calls,
texts and web access. If you (the account holder) allow end users to access or use your Devices, you
authorize end users to access, download and use Services. For Services offered on a per-day basis, you
will generally be charged for use before or at the time of use. In certain instances, we may charge at some
point after you use the Services. Services offered on a per-day basis end 24 hours after Service is initiated.
