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Service Agreement: General Terms and Conditions of Service
materials. Additional terms will apply when you use certain Services, typically those you can access online
(for example, picture/video Services, online forums, etc.). Additional terms will apply to certain Devices and
applications (the terms may come from Sprint or a third party) and will be provided with the Device or prior
to the use of the application, as applicable. Additional terms will also apply if you activate Services as part of
a bundle with another company’s services (for example, cable services, home phone services, etc.). The
additional terms for bundled Services may either modify or replace certain provisions in these Ts&Cs,
including terms relating to activation, invoicing/payment, and disputing charges. Also, a different dispute
resolution provision may apply to services provided by another company (the dispute resolution provisions
in this Agreement still apply to our Services). You will be provided details on any additional terms with your
selection of any bundled Service.
Our Policies
Services are subject to our business policies, practices and procedures (“Policies”). You agree to adhere to
all of our Policies when you use our Services. Our Policies are subject to change at anytime with or without
notice.
When You Accept The Agreement
You must have the legal capacity to accept the Agreement. You accept the Agreement when you do any of
the following: (a) accept the Agreement through any printed, oral, or electronic statement; (b) attempt to or in
any way use the Services; (c) pay for the Services; or (d) open any package or start any program that says
you are accepting the Agreement when doing so.
If you don’t want to accept the Agreement, don’t do any
of these things.
Term Commitments & Early Termination Fees
Many of the Services (for example, Device discounts) that we offer require you to maintain certain Services
with us for a minimum term, usually 1 or 2 years (“Term Commitment”).
You will be charged a fee (“Early
Termination Fee”) for each line of Service that you terminate early (i.e., prior to satisfying the Term
Commitment) or for each line of Service that we terminate early for good reason (for example, violating
the payment or other terms of the Agreement), but such Early Termination Fee may be prorated based
on your remaining Term Commitment.
Early Termination Fees are a part of our rates. Your exact Term
Commitment and Early Termination Fee may vary based on the Services you select and will be disclosed to
you during the sales transaction.
Carefully review any Term Commitment and Early Termination Fee
requirements prior to selecting Services. After you have satisfied your Term Commitment, your
Services continue on a month-to-month basis without any Early Termination Fee, unless you agree to
extend your Term Commitment or agree to a new Term Commitment.
As explained directly below, there
are instances when you will not be responsible for an Early Termination Fee for terminating Services early.
