Service Agreement: General Terms and Conditions of Service
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Te
rms and Conditions
payments. The Deposit, the length of time we hold the Deposit, and changes to the Deposit are determined
based on your credit history, payment history and other factors. Unless prohibited by law, we may mix
Deposits with our other funds and it won’t earn interest and we reserve the right to return the Deposit as a
credit on your invoice at anytime. If your Services are terminated for any reason, we may keep and apply
your Deposit to any outstanding charges. We’ll send any remaining portion of the Deposit to your last
known address within 90 days after your final invoice – if it is returned to us, we will forward it on to the
appropriate state authorities to the extent required by law.
Restrictions On Using Services
You can’t use our Services: (a) in a way that could cause damage or adversely affect any of our other
customers or our reputation, network, property or Services; or (b) in any way prohibited by the terms of our
Services, the Agreement or our Policies. You cannot in any manner resell the Services to another party. See
our Acceptable Use Policy and Visitor Agreement, which is available on our website, for additional
restrictions on the use of our Services.
Your Device, Number & E-mail Address; Caller ID
We don’t manufacture any Device we might sell to you or that is associated with our Services, and we aren’t
responsible for any defects, acts or omissions of the manufacturer.
The only warranties on your Device are
the limited warranties given to you by the manufacturer directly or that we pass through.
Your Device is
designed to be activated on the Sprint network and in other coverage areas we make available to you. As
programmed, it will not accept wireless service from another carrier. Except for any legal right you may have
to port/transfer your phone number to another carrier, you have no and cannot gain any (for example,
through publication, use, etc.) proprietary, ownership or other rights to any phone number, identification
number, e-mail address or other identifier we assign to you, your Device or your account. We’ll notify you if
we decide to change or reassign them. Your CDMA Sprint PCS phone has a software programming lock
that protects certain of the handset’s operating parameters against unauthorized reprogramming. If you
wish to obtain the software program lock code for your CDMA Sprint PCS phone, please visit
Sprint.com
or
call 1-888-211-4727 for information and eligibility requirements.
Porting/Transferring Phone Numbers
We don’t guarantee that number transfers to or from us will be successful. If you authorize another carrier to
transfer a number away from us, that is considered a request by you to us to terminate all of the Services
associated with that number.
You’re responsible for all charges billed or incurred prior to deactivation
and for any applicable Early Termination Fees.
