Black Box ServSwitch CXKV0424A-R2 User Manual Download Page 110

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110

www.ctxd.com

Documentation by:

SmartView World

Welcome

Introduction

Thank you for choosing the

SmartView World from Adder.

Drawing upon our considerable

experience in the production of

professional switching products,

SmartView World offers the

flexibility that you need, together

Summary of Contents for ServSwitch CXKV0424A-R2

Page 1: ...onfiguration menus layout 24 General security and configuration steps 24 Registering users edit user list 25 Registering servers edit computer list 26 Video compensation 27 Server video compensation 2...

Page 2: ...use 60 Access mode shared private 60 Power switching via viewer 60 Controls 61 Access via dial up modem or ISDN link 64 If you need to enter a port number 64 Viewer encryption settings 65 Supported we...

Page 3: ...ifications 100 RS232 serial mouse to PS 2 converter cable 100 RS232 serial flash upgrade cable 100 ServSwitch CX to power switch cable 100 Power switch to power switch daisy chain cable 100 Multi head...

Page 4: ...link suffer a failure Optional power switch control allows you to remotely perform a hard reset on any host system no matter how badly it has locked up Finally to ensure that only authorised operators...

Page 5: ...ature provides an alternative direct dial remote link into the ServSwitch CX with IP models Dual power inputs The primary and optional auxiliary power supplies connect here Remote user ports Up to fou...

Page 6: ...R Connectors Analog video PS 2 style keyboard and PS 2 style mouse and 3 5mm audio jack Includes additional skew compensation features Part number KV04AS REM Two 19 rack mount brackets and four screw...

Page 7: ...secured within a standard 1U rack slot Note The ServSwitch CX units and their power supplies generate heat when in operation and will become warm to the touch Do not enclose them or place them in loca...

Page 8: ...ork port page 11 Remote user via CX Remote extender page 10 Local user page 9 Modem ISDN port page 13 Power in page 14 Server power control switching page 15 Server system via SAM page 12 Connections...

Page 9: ...tor From speakers From USB keyboard and mouse To connect the local user port 1 Position a suitable video monitor keyboard mouse and speakers if required in the vicinity of the ServSwitch CX unit such...

Page 10: ...er connectors to the sockets of the ServSwitch CX Remote module 3 Lay a suitable length of category 5 5e or 6 cabling between the ServSwitch CX Remote module and the ServSwitch CX unit Please refer to...

Page 11: ...allocation and or firewall adjustment to allow correct operation Please refer to Networking issues within the Configuration chapter for more details IMPORTANT When a ServSwitch CX with IP is accessib...

Page 12: ...at the overall distance between any remote user and any server must not exceed 300 metres 980 feet 4 Attach the connector of the cable run to the socket of the SAM 5 At the other end of the cable run...

Page 13: ...apter 1 If possible disconnect power from the ServSwitch CX with IP and the modem or ISDN adapter 2 Connect a suitable serial modem non crossover cable to the serial port on the modem ISDN adapter 3 C...

Page 14: ...adapter to the MAIN PWR IN socket on the rear panel of the ServSwitch CX 2 Connect the IEC connector of the supplied country specific power lead to the socket of the power adapter 3 Connect the power...

Page 15: ...ach server system and the power switch box es are then connected to a mains power supply IMPORTANT Power switching devices have a maximum current rating It is essential to ensure that the total curren...

Page 16: ...lation depends upon the ServSwitch CX unit placed at the top level If the top level unit is a non IP version a maximum of 512 server systems can be controlled However if the top level unit is a ServSw...

Page 17: ...le or quad cascade links will then be allocated to users according to their general availability in that group not as specific individual lines The diagram here summarises the groups into which the po...

Page 18: ...evel 2 with its shorter unique address A computer connected directly to the ServSwitch CX at the top level would simply have a two digit port number The group at level 2 is lettered A because it is co...

Page 19: ...within a group between units are approximately the same length Triple and quad link groups may be mixed on one unit providing the links lie within the appropriate port boundaries designated in the Gro...

Page 20: ...routes through the link groups However during configuration or troubleshooting it may be useful to test specific routes to servers in order to verify the various strands of each link group By using s...

Page 21: ...ems Unlike more basic switches those operators are not all confined to the location of the switch Thanks to in built circuitry two of the operators can be placed up to 200m away requiring additional r...

Page 22: ...l link determines which of the four user ports should be linked through to the 24 host computer ports Each user port can be individually switched to required ports The table given here summarises the...

Page 23: ...cess rights Use the ADMIN account to add user profiles passwords and access rights for each of the system users 4 Provide names for servers When numerous servers are attached you are strongly advised...

Page 24: ...devices or software If you change the hotkeys remember to use the new ones in place of and when following the instructions in this guide Security Note If the security option has been enabled you will...

Page 25: ...ons and press 3 Highlight Security and press to select ENABLED 4 Now create a new password for the ADMIN user account To set an ADMIN password 1 Display the Configuration menu 2 Highlight Edit User Li...

Page 26: ...an be accessed by the selected user account Only servers that show the marker to the right of the menu box will be accessible to the user account Note The Port Direct feature which allows interconnect...

Page 27: ...access to the server Note The Port Direct feature which allows interconnected switching units to talk to one another ensures that users without access rights to particular servers cannot move sideways...

Page 28: ...the ServSwitch CX unit and the server s SAM CATx cables below 10m 30 feet give very little loss and so it is not normally necessary to be concerned about setting any server video compensation if short...

Page 29: ...Place a server connected via its SAM and category 5 5e or 6 cable into the highest resolution video mode at which it will be used 2 If possible use a monitor and keyboard connected to the ServSwitch C...

Page 30: ...icture quality Note Accurate remote user compensation relies upon visual feedback from the screen image It is therefore vital to ensure that the video images being sent out from the ServSwitch CX are...

Page 31: ...tkeys by default and along with to enter configuration mode The three keyboard indicators Num Lock Caps Lock and Scroll Lock will now begin to flash in sequence Remote user skew adjustment The categor...

Page 32: ...e selected colour channel respectively On screen you will see a change in the position of the selected colour crosses or colour bars in relation to the other two 5 When the selected colour crosses or...

Page 33: ...re that all selected servers are active There are up to three steps that need to be configured to use autoscanning Select the autoscan mode Scan List Active PCs or All PCs Select the autoscan period T...

Page 34: ...s started Ensure that you have sufficient rights to write to this directory Note For ServSwitch CX with IP models the usernames and passwords are not retrieved by the Adder Data Transfer utility due t...

Page 35: ...UTER buttons while you re apply power On the local user port a screen menu will indicate that the unit has been reset and will prompt you to power down and return the switch to its normal position 4 A...

Page 36: ...troduced to support among other features the scroll wheel function If the mouse has a scroll wheel then it is likely to support the IntelliMouse format If it is a Microsoft branded mouse then it will...

Page 37: ...ate Set these correctly as all entries in the activity log are time stamped using them Encryption See Encryption settings for a description of the issues and the settings Use DHCP IP address Net Mask...

Page 38: ...al Port Configuration Lets you setup or alter the details concerning the modem and power control serial ports Host Configuration Allows you to configure user access hot key switching and power control...

Page 39: ...t enforce encryption unless a viewer specifically requests it If a viewer has its Let server choose setting then an un encrypted link will be set up Prefer on This setting generally enforces encryptio...

Page 40: ...irewall Firewall router Local network connection Local network connection IMPORTANT When the ServSwitch CX with IP is accessible from the public Internet or dial up connection you must ensure that suf...

Page 41: ...thing other than 80 then each remote browser user will need to specify the port address as well as the IP address For instance if you set the HTTP port to 8000 and the IP address is 192 168 47 10 then...

Page 42: ...work configuration screen where the new IP address and network mask should be displayed DNS addressing As with any other network device you can arrange for your ServSwitch CX with IP to be accessible...

Page 43: ...ge via viewer Reserve the admin password for administration use only and use a non admin user profile for day to day access Use the latest Secure VNC viewer this has more in built security than is ava...

Page 44: ...gs Please refer to your power switch documentation for details about codes required by other power switches The structure of each power sequence OFF and ON is as follows Pxy z 0D Where x is the switch...

Page 45: ...security purposes it is not possible to retrieve user names or passwords from the ServSwitch CX To use KVMADMIN you require the IP address and admin password of the ServSwitch CX unit The command line...

Page 46: ...ate tool such as WinZip www winzip com and copy all contained files to the same folder on the upgrade server 2 Power off the ServSwitch CX and select flash upgrade mode Remove the power supply plug s...

Page 47: ...ts and may damage your ServSwitch CX or computing equipment The results of the unit query will be displayed in the Device Dongle Selection dialog The type and firmware revision of each discovered SAM...

Page 48: ...ce logged in click the Configure button in the top right corner of the window 3 Click the Unit Configuration button 4 Click the Advanced Unit Configuration button 5 Click the Upgrade Firmware button T...

Page 49: ...ssociated with that port will be indicated by the Server indicator Accessing the ServSwitch CX The ServSwitch CX and CX with IP offer three main ways to gain access Local user access Remote user acces...

Page 50: ...ols Note It is possible for the front panel controls to be limited to selecting only the on screen menu or a blank screen If this is the case please use a different switching method or contact your sy...

Page 51: ...Note If your user port does not have authorisation to view the selected port then an Insufficient user rights messages will be displayed Standard hotkeys The range of hotkey combinations are as follow...

Page 52: ...er select another server or log off This mode should be used with care it can also be blocked as an option by the administrator Video Only press This mode displays the video picture of the port but pr...

Page 53: ...s long which can be difficult to remember and laborious to type The confirmation box The ServSwitch CX provides the option of a confirmation box that is displayed on screen for three seconds after a s...

Page 54: ...To change colours highlight Reminder Colour and press until the desired colour combination is displayed 5 Press to save the settings Press twice more to return to the server port and view your changes...

Page 55: ...that needs to be switched on or off Note If the server is still responding try to shut it down normally before attempting a power switch operation 3 Display again the on screen menu and press to selec...

Page 56: ...ss Global users access the ServSwitch CX with IP using a viewer and a link There are two types of viewer and two types of link which can be used in any combination VNC viewer Network link Web browser...

Page 57: ...entry is blanked out then only admin user account is currently defined and only a password is required Options button Provides a range of viewer and connection settings MORE Enter the ServSwitch CX ad...

Page 58: ...vSwitch CX with IP address will be shown here Options button Provides a range of viewer and connection settings MORE 5 Make any necessary option encryption changes and click the OK button to proceed D...

Page 59: ...I navigate around a larger screen If the screen that you are viewing has a larger resolution than your viewing window you will need to scroll around to see all items The viewer window allows you to b...

Page 60: ...w hosts into the ServSwitch CX with IP admin user status required Configure This option is displayed only when you are logged on as the admin user When selected it provides access to a wide range of S...

Page 61: ...lp to decrease unnecessary video information being sent across the link thus improving overall performance Once this has been done providing you use the Hosts button to switch between host servers the...

Page 62: ...e press F8 and then P Alternatively enable and use the mouse button escape sequences see Advanced unit configuration for details The single mouse mode does not require calibration Resync Mouse This op...

Page 63: ...end so there is need to specify Ctrl or Alt if these keys are to be released together See Appendix 8 for a list of key sequence codes that can be used Examples Ctrl Alt 12 would be expressed as Ctrl...

Page 64: ...ly determine the optimum settings for all items Note Before using the Calibrate All option if possible remove on screen display OSD elements generated by the ServSwitch CX with IP or any other connect...

Page 65: ...VNC viewer instructions Access via dial up modem or ISDN link When you gain access via modem or ISDN link the ServSwitch CX with IP uses standard network protocols to create a private two device netwo...

Page 66: ...crypted Prefer off This setting will configure an un encrypted link if the ServSwitch CX with IP will allow it otherwise it will be encrypted Prefer on If the ServSwitch CX with IP allows it this sett...

Page 67: ...00 in the UK 44 0 118 965 6000 Troubleshooting Global network users are unable to contact the ServSwitch CX with IP Check that the correct address is being used by the remote users Check the network s...

Page 68: ...in do so now What to do if the ADMIN password has been forgotten 2 Press to select More menus 3 Use the following keys and to highlight required options to change option values to quit and save the c...

Page 69: ...ally edited using Microsoft Excel and or reloaded into the ServSwitch CX This option is especially useful in complex cascade arrangements where many servers are attached See Saving and restoring confi...

Page 70: ...pace Toggle Up Down Esc Quit To get here 1 From a local remote or global keyboard log on as a standard or admin user 2 Press hotkeys can change 3 Press to select More menus 4 Select User Preferences O...

Page 71: ...move a server to from the autoscan list move the selection bar over the server name and press SPACE BAR To add all named servers press F1 To remove all named servers press F2 3 When all the servers th...

Page 72: ...ssly interrupted by other users and sufficiently short to ensure good overall system efficiency The user timeout value also controls the timeout between the local port and remote extended user port 1...

Page 73: ...rs that have selected exclusive access are never timed out by the ServSwitch CX and so all other users are effectively locked out until the exclusive user switches to another server or logs out This c...

Page 74: ...ser console may unintentionally be left with full access to all the servers The ServSwitch CX can be set to automatically logout unattended user consoles when the screen saver kicks in This reduces th...

Page 75: ...of the top switch in a cascade is shown The host menu supports 256 hosts so the ports in the cascade can all be switched from the one OSD Sometimes for support or administrative purposes the admin us...

Page 76: ...time entry uses the 24 hour clock notation The internal real time clock will continue to run for roughly one week without power to the unit after that it will be lost and require resetting Use the up...

Page 77: ...CX with IP The IP access control feature configurable by a global admin user allows certain network address ranges to be denied access to the ServSwitch CX with IP If set incorrectly it is possible t...

Page 78: ...e the connected modem or ISDN terminal adapter for use with the ServSwitch CX with IP The default code is a Hayes compatible string to configure auto answer mode and would be understood by the vast ma...

Page 79: ...ss ranges to be denied access to the ServSwitch CX with IP If set incorrectly it is possible to exclude all network users and so this option provides an emergency recovery point To clear IP access con...

Page 80: ...ServSwitch CX with IP unit and login as the admin user 2 Once logged in click the Configure button in the top right corner of the window Logged on users Indicates the current users irrespective of wh...

Page 81: ...n keyboard symbols The password can be between 1 and 16 characters in length It is important to note however that the password background remains shaded in amber while the ServSwitch CX with IP consid...

Page 82: ...e against third party intrusion Advanced Unit Configuration Hardware Version Indicates the version of the electronic circuitry within the ServSwitch CX with IP unit Firmware Version Indicates the vers...

Page 83: ...disabled option is selected the remote users will need to manually refresh the screen Note When a low connection speed is detected the background refresh is automatically disabled regardless of the se...

Page 84: ...The week w must be between 1 and 5 week 1 is the first week in which day d occurs and week 5 specifies the last d day in the month The time fields specify when in the local time currently in effect t...

Page 85: ...e subnet mask this value is used alongside the IP address to help define a smaller collection or subnet of devices on a network In this way a distinction is made between locally connected devices and...

Page 86: ...are listed higher in the list than any denied addresses Take care not to invoke any deny access settings that would exclude valid users 1 In the access control list click on the entry to be moved 2 Cl...

Page 87: ...rity 8 bit word 1 stop bit Initialization Sequence The codes entered here are used to prepare the connected modem or ISDN terminal adapter for use with the ServSwitch CX with IP The default code is a...

Page 88: ...KVM Port Declare the Port Direct address that will link with the required host system See Port Direct for details A list of valid hotkey codes are given in Appendix 8 Power On Enter the code required...

Page 89: ...revent users from accessing systems for which they do not access rights sideways movement because each unit is fully informed of each user s precise access rights Port host addressing using Port Direc...

Page 90: ...he clipboard 2 In a text application i e Word WordPad Notepad press Ctrl and V or right mouse click and Paste Date and time the event occurred Type of event user name and access method or remote IP ad...

Page 91: ...you to select the most appropriate colour level for the speed of the connection to the ServSwitch CX with IP Where the connection speed is slow or inconsistent there will be a necessary compromise be...

Page 92: ...in the logging and status section Rate limit mouse move events When ticked this feature reduces the mouse movement information that is sent to the ServSwitch CX with IP and host system This is useful...

Page 93: ...ll screen mode Use the menu key usually F8 to exit from full screen mode Render cursor locally This option does not currently apply to ServSwitch CX with IP connections Allow dynamic desktop resizing...

Page 94: ...sued to you If an existing ServSwitch CX with IP is fully reconfigured then it will need to issued with a new identity In this case the previous identity listed in this tab should be removed so that a...

Page 95: ...end F8 Send Ctrl Alt Del Sends the selected keypress es to the ServSwitch CX with IP and host server This is necessary because certain keys and key combinations are trapped by the VNC viewer Refresh S...

Page 96: ...When ticked the viewer will not send keyboard or mouse information to the ServSwitch CX with IP or host server Accept clipboard from server This feature is restricted to software server versions of V...

Page 97: ...ddress section in order to use the telephone system efficiently it is vital for you to know your location relative to the person you are calling In this way you avoid dialling unnecessary numbers When...

Page 98: ...at the local part of the address is formed by only the last four bits If you use the diagram from the previous example and insert the new net mask it will have the following effect on the final result...

Page 99: ...omes a little clearer The above mask has the form 11111111 11111111 11111111 11100000 Ignoring the initial three octets the final six zeroes of the mask would ensure that the 32 addresses from 64 0100...

Page 100: ...a remote VNC viewer or web browser to make contact with your ServSwitch CX with IP it is necessary for the firewall to allow communication through a particular numbered port to occur One specific fun...

Page 101: ...101 SmartView World Welcome 6pin mini DIN female 9pin D type female SmartView World 9pin D type female 4pin RJ9 4pin RJ9 4pin RJ9 SmartView World 9pin D type female 9pin D type male...

Page 102: ...LAVE end 9pin D type male MASTER end 9pin D type male SLAVE1 end 9pin D type male Use this cable when two ServSwitch CX devices are being synchronised Use this cable when three ServSwitch CX devices a...

Page 103: ...ress down the key that follows means release the key that follows means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then the delay wi...

Page 104: ...the scaling features of the viewer vesa 720 x 400 85Hz vesa 640 x 480 60Hz vesa 640 x 480 72Hz vesa 640 x 480 75Hz vesa 640 x 480 85Hz vesa 800 x 600 56Hz vesa 800 x 600 60Hz vesa 800 x 600 72Hz vesa...

Page 105: ...circuitry two of the operators can be placed up to 200m away requiring additional receiver units and one almost anywhere worldwide thanks to a self contained IP connection One local Two local extende...

Page 106: ...OF THIRD PARTY RIGHTS AND FITNESS FOR PARTICULAR PURPOSE 4 Limitation on Liability UNDER NO CIRCUMSTANCES SHALL REALVNC BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHATSOEVER INCLUD...

Page 107: ...a self contained IP connection One local Two local extended built in extenders One IP However of those four operators Power switching Security 2 levels Yadda Yadda What s in the box SmartView World Po...

Page 108: ...plier or to an authorized agent Certification notice for equipment used in Canada The Canadian Department of Communications label identifies certified equipment This certification means that the equip...

Page 109: ...por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores qu...

Page 110: ...iew World Welcome Introduction Thank you for choosing the SmartView World from Adder Drawing upon our considerable experience in the production of professional switching products SmartView World offer...

Page 111: ...editing 26 ports 5 registering 26 selecting 49 Computer system connection 12 Configuration 22 initial IP 37 menus 23 67 overall steps 22 pages 79 saving and restoring 33 Configure IP port 75 Confirma...

Page 112: ...logon 56 setting for users 80 Port number entering 64 Power control connection 15 options 74 Power control port 5 connecting 15 Power strings for switching 43 Power supply connecting 14 part number 6...

Page 113: ...ing 25 User preferences 72 Use DHCP local setting 76 V Video compensation 27 Video modes 103 Video settings 62 Viewer window 58 VNC port initial setup 36 local setting 76 remote setting 84 when altere...

Page 114: ...606 747 tech blackbox fr Germany www black box de 49 811 5541 110 49 811 5541 499 techsupp black box de Italy www blackbox it 39 02 27 404 700 39 02 27 400 219 supporto tecnico blackbox it Netherlands...

Page 115: ...E technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail inf...

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