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CHAPTER 8: Troubleshooting
Table 8-2 (continued). Typical Problems.
Problem or Message
Probable Cause
Action
Form length is incorrect.
Form length incorrect
Change form
in software.
length.
Incorrect configuration
Make sure the host
at the host.
configuration
matches the
printer’s.
Printer won’t change
Incorrect typestyle
Make sure the font
fonts.
number.
ID used is valid.
Invalid font IDs
are ignored by the
printer.
Wrong font cartridge
Load the cartridge
loaded.
with the font that
corresponds to the
font ID.
Font cartridge
If possible, try a
damaged or not
known-good
seated in the printer
cartridge to
properly.
determine if
cartridge is faulty.
Make sure the
cartridge is loaded
properly.