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CONTENTS

CHAPTER 1: SPECIFICATIONS ..................................................................................................... 6
CHAPTER 2: WELCOME .............................................................................................................. 7

Multi-display support using MST ............................................................................................................................................................. 8
CATx Link Cable Recommendations ........................................................................................................................................................ 8
Features ..................................................................................................................................................................................................... 10

CHAPTER 3: INSTALLATION ..................................................................................................... 12

Locations ................................................................................................................................................................................................... 12
Transmitter video link(s) .......................................................................................................................................................................... 12
Transmitter USB links ............................................................................................................................................................................... 13
Transmitter audio links ............................................................................................................................................................................14
Transmitter Remote port .......................................................................................................................................................................... 14
Transmitter power connection ................................................................................................................................................................ 15
Linking ....................................................................................................................................................................................................... 16
CATx link ....................................................................................................................................................................................................16
Fiber optic link ..........................................................................................................................................................................................17
Receiver video display(s) ......................................................................................................................................................................... 19
Receiver audio devices ............................................................................................................................................................................20
Receiver USB devices ...............................................................................................................................................................................21
Receiver Remote port ...............................................................................................................................................................................22
Receiver power connection .....................................................................................................................................................................23

CHAPTER 4: CONFIGURATION .................................................................................................. 24

Accessing the Dashboard ........................................................................................................................................................................24
Resetting a module...................................................................................................................................................................................24
Choosing RX video mode .........................................................................................................................................................................25
Upgrading firmware ..................................................................................................................................................................................26

CHAPTER 5: OPERATION .......................................................................................................... 27

Indicators ..................................................................................................................................................................................................27

CHAPTER 6: FURTHER INFORMATION ...................................................................................... 28

Appendix 1 - Remote port pin-out ..........................................................................................................................................................28

SAFETY INFORMATION ............................................................................................................ 29

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Summary of Contents for KVX HP Series

Page 1: ...USER GUIDE KVXHP 400 KVX HP SERIES EXTENDERS 24 7 TECHNICAL SUPPORT AT 1 877 877 2269 OR VISIT BLACKBOX COM ...

Page 2: ... are registered trademarks of Black Box Corporation Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners We re here to help If you have any questions about your application or our products contact Black Box Tech Support at 877 877 2269 or visit blackbox com You ll be live with one of our technical experts in less than 60 seconds ...

Page 3: ...hich case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emis sion from digital apparatus set out in the Radio I...

Page 4: ...breros o gabinetes que impidan el flujo de aire por los orificios de ventilación 10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación o como se ind...

Page 5: ...SB links 13 Transmitter audio links 14 Transmitter Remote port 14 Transmitter power connection 15 Linking 16 CATx link 16 Fiber optic link 17 Receiver video display s 19 Receiver audio devices 20 Receiver USB devices 21 Receiver Remote port 22 Receiver power connection 23 CHAPTER 4 CONFIGURATION 24 Accessing the Dashboard 24 Resetting a module 24 Choosing RX video mode 25 Upgrading firmware 26 CHA...

Page 6: ... Dissipation BTU 41 9 MTBF Tx Rx 530k 520k hours MTBF Pair 260k hours LOCAL UNIT TRANSMITTER TX 4 Tri color status indicators DisplayPort in and local pass through out 2 USB2 0 type B Line in and out analog audio RJ12 serial port RJ45 and SFP ports REMOTE UNIT RECEIVER RX 4 Tri color status indicators 2 DisplayPort out 4 USB2 0 type A Mic in headset and speaker out RJ12 serial port RJ45 and SFP po...

Page 7: ...00 baud Mono microphone Stereo speakers Line level audio in out connections TRANSMISSION DISTANCES WHEN USING FIBER The choice of fiber used with the modules has a considerable effect on the distance over which operation can take place Using multi mode fiber you can achieve distances up to 400m 1 312 feet whereas by using single mode fiber and accompanying SFP modules the achievable maximum distan...

Page 8: ... receiver that do not support MST there are a couple of options You can optionally enable an internal hub within the receiver which will allow non MST video displays to be connected to the two output ports so that they can use the first and second video streams respectively see page 25 You can optionally use an external MST hub which will receive the combined DisplayPort signal from the first vide...

Page 9: ...transmitter has no console USB outlets so if a local keyboard and or mouse are required they need to be connected directly to the host computer MULTIPLE DISPLAYS AT THE LOCAL CONSOLE The transmitter supports just one console video display If other local console video displays are required then streams 2 to 4 can be accessed directly from the host computer s video adapter Note The display connected...

Page 10: ...connection for further details USB ports Connect to USB ports on your computer The outer most port also supports USB audio streaming See Transmitter USB links for further details Audio ports Connects to the audio output input ports of your computer See Transmitter audio links for further details KVX HP 400 SERIES TRANSMITTER MODULE Remote port Can be used for RS232 serial de vices See Transmit ter...

Page 11: ...ons See Indicators for further details Power input See Receiver power connec tion for further details Audio ports Connect your micro phone and head phones See Receiver audio devices for further details KVX HP 400 SERIES RECEIVER MODULE SFP slot Accommodates a fiber optic SFP module of your choice See Fiber optic link for further details Speaker port Connect your speakers See Receiver audio devices...

Page 12: ...de traitement de l information conformément à l article 645 du National Electrical Code et à la NFPA 75 TRANSMITTER VIDEO LINK S KVX HP 400 series modules can transfer various high resolution video modes via their DisplayPort connectors and support up to four video displays TO CONNECT THE VIDEO PORT S 1 Connect the supplied DisplayPort link cable between the video socket 1 on the transmitter modul...

Page 13: ...g TO CONNECT THE USB PORT S 1 Connect the type B connector of the supplied USB video cable to the left hand side USB port labeled 1 on the diagram above on the rear panel of the transmitter module 2 Connect the type A connector of the cable to a vacant USB port on the host computer 3 Repeat steps 1 and 2 for the second port if USB audio transparent USB are required see table above 1 2 USB HID Huma...

Page 14: ...st computer From the audio output on the host computer To the audio input on the host computer TRANSMITTER REMOTE PORT The Remote port has a dual role it can either Allow an optional remote control to be connected to the module or Create an RS232 serial connection with the receiver module When serial devices are attached to the Remote ports on the transmitter and receiver modules the units transpa...

Page 15: ... Isolate the power adapter from the mains supply 2 Grasp the outer body of the power adapter plug where it connects with the module 3 Gently pull the body of the outer plug away from the module As the body of the plug slides back it will release from the socket and you can fully withdraw the whole plug IMPORTANT Please read and adhere to the electrical safety information given within the supplied ...

Page 16: ...er modules can be linked using either CATx see below or Fiber see next page CATX STATUS INDICATORS The status indicators on the CATx port connector of each module provide further status information when a CATx link is in use SPEED This indicator signals whether the speed of the CATx link is sufficient amber link speed is below the necessary 5Gbit sec Check the CATx cable link for problems green li...

Page 17: ...ective packing and insert it fully into the empty slot on the extender The transmitter slot is located on the front panel the receiver slot is situated on the rear panel 2 Repeat for the other SFP module on the other extender 3 For each SFP module remove the black rubber insert that protects the sensors 4 If fitted remove the dual inserts that protect the fiber optic connectors 5 Insert the fiber ...

Page 18: ...ase tab of the fiber optic connectors to disengage them 2 Unclip the small extraction lever and open it out this action releases a locking tab and also provides a grip point 3 Gently pull on the extraction lever to withdraw the SFP module from the slot 4 If the SFP module and or fiber optic connector will remain unused for any period of time be sure to fit the protective inserts to keep the optica...

Page 19: ... video display on port 2 EDID MANAGEMENT The EDID Extended Display Identification Data is read from the connected video display at the receiver module it is then transferred to and stored within the transmitter module and then declared to the host computer If the video display is removed then the cloned EDID stored at the transmitter module will still be presented to the video source To primary vi...

Page 20: ...d to the analog audio sockets on the receiver USB audio will take precedence over the 3 5mm audio jacks when both sources are present TO CONNECT AUDIO DEVICES 1 Connect stereo headphones and or a mono microphone to the 3 5mm jack audio sockets on the front panel of the receiver module 2 Optionally use the rear panel 3 5mm jack audio socket to connect line level audio devices such as powered speake...

Page 21: ...iver module contains a USB hub that can support multiple v2 0 or v1 1 USB HID Human Interface Device peripherals TO CONNECT USB DEVICES 1 Connect your USB keyboard mouse and any other two USB devices to the four sockets distributed on the front and rear panels of the receiver module From USB devices Front panel From USB devices Rear panel ...

Page 22: ...devices are attached to the Remote ports on the transmitter and receiver modules the units transparently convey the signals between them at rates up to 115200 baud no serial configuration is required An optional serial cable is available TO CONNECT THE REMOTE PORT 1 Use the optional serial cable to link the Remote port on the rear panel of the transmitter module with a vacant RS232 serial port on ...

Page 23: ...Isolate the power adapter from the mains supply 2 Grasp the outer body of the power adapter plug where it connects with the module 3 Gently pull the body of the outer plug away from the module As the body of the plug slides back it will release from the socket and you can fully withdraw the whole plug IMPORTANT Please read and adhere to the electrical safety information given within the supplied s...

Page 24: ...RX 0 00 0112 TX 0 00 0112 10G 10G Link Quality Status Firmware 0 No Link RX 0 00 0112 TX The example above shows a configuration that is working correctly If the communication link was working correctly but the video signal was lost it might report as follows Link Quality Status Firmware 100 No Video RX 0 00 0112 TX 0 00 0112 10G If the communication link was missing then the dashboard would repor...

Page 25: ...ectly to video port 1 on the receiver Port 2 is disabled Connect to either MST compliant displays or an MST hub TO CHOOSE THE RECEIVER VIDEO MODE 1 Using your console keyboard attached to the receiver module press and release the Ctrl key three times in quick succession either of the keyboard s Ctrl keys can be used In response the three keyboard indicators will all flash once per second 2 Press t...

Page 26: ...er s STS indicator flashes red blue The receiver is now in upgrade mode 4 Wait for the LNK indicator to turn green signifying that the link has been established Video from the transmitter should be displayed and the STS indicator will continue to flash red blue 5 Insert the memory stick containing the upgrade file into the front panel left USB port The upgrade should begin and both units will flas...

Page 27: ...etween the transmitter and receiver modules Off no link Red 0 25 quality Amber 25 50 quality Yellow 50 75 quality Green 75 100 quality CATX STATUS INDICATORS The status indicators on the CATx port connector of each module provide further status information when a CATx link is in use SPEED This indicator signals whether the speed of the CATx link is sufficient Amber link speed is below the necessar...

Page 28: ...EMOTE port uses a 6p6c socket The pin out is listed below Note Although the pins labeled Not used is inactive it is still connected internally and so no links should be made at all to this pin Pin Signal 1 Sense 5V 2 Not used 3 Not used 4 GND 5 RX 6 TX Note The TX detects presence of an incoming power signal to determine whether 5V should be supplied at the RX 1 6 REMOTE ...

Page 29: ... is powering Replace the power adapter with a manufacturer approved type only Do not use the power adapter if the power adapter case becomes damaged cracked or broken or if you suspect that it is not oper ating properly If you use a power extension cord with the units make sure the total ampere rating of the devices plugged into the extension cord do not exceed the cord s ampere rating Also make s...

Page 30: ... COPYRIGHT 2022 BLACK BOX CORPORATION ALL RIGHTS RESERVED NEED HELP LEAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 877 877 2269 blackbox com KVX HP 400_user_rev1 7 RC2 ...

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