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IT1000 Basic Rate ISDN Tester

SALES: 0870 90 10 750

The contents of this User Guide are the intellectual property of Black Box Ltd., Reading, England
and must not be reproduced in whole or part by any means whether electronic or otherwise without
the express written permission of Black Box Ltd.

Summary of Contents for IT1000

Page 1: ...BASIC RATE EURO ISDN TESTER IT1000 TECHNICAL SALES FAX ADDRESS WEB 0870 90 10 750 0870 90 10 750 0118 965 5001 464 Basingstoke Road Reading Berkshire RG2 0QN www blackbox co uk ...

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Page 4: ...ckbox deutschland com Web Site www blackbox com br Switzerland Canada Black Box Schweiz AG Black Box Canada Corp Tel 0554517070 Tel 0416 736 8000 Fax 0554517075 Fax 0416 736 7348 Web Site www black box ch Web Site www blackbox com Netherlands Mexico Black Box Datacom BV Black Box De Mexico S A de C V Tel 03032417700 Tel 05 420 0100 Fax 0302414746 Fax 05 420 0123 Web Site www blackbox nl Web Site w...

Page 5: ...blackbox fr Web Site www blackbox com Spain Chile Black Box Comunicaciones S A Black Box Chile Tel 34 91 659 0191 Tel 00 562 6680 141 Fax 34 91 623 9784 Fax 00 562 6680 140 Web Site www blackbox es Web Site www Blackbox cl Austria Sweden Black Box Austria Black Box AB Tel 43 1 688 7534 Tel 46 8 44 55 881 Fax 43 1 688 7981 Fax 46 8 38 04 30 Web Site www blackbox es Web Site www Blackbox se ...

Page 6: ...rning the unit on 14 2 2 2 Connecting the circuit under test 14 2 2 3 Selecting the test 14 2 2 4 Running the test 15 2 2 5 Test Results 15 2 2 6 Turning the Unit Off 15 2 3 IT Explorer Mode 16 3 RUNNING THE IT EXPLORER SOFTWARE 18 3 1 Concepts 18 3 2 Installing the software 18 3 3 Running IT Explorer 18 3 4 Options 22 3 4 1 Com Port Settings 22 3 4 2 Initialisation String 22 3 4 3 Clear Analyser ...

Page 7: ...ion 30 4 2 D Channel Activity Monitor 30 4 3 D Channel Data Call 30 4 4 B Channel Data Call 30 4 5 Voice Call outgoing 30 4 6 Voice Answering incoming 31 4 7 Line Voltage 31 4 8 Email Logs 31 4 9 Record New Voice Message 32 APPENDIX A ASYNC DTE PORT CONNECTOR 34 APPENDIX B SPECIFICATIONS 35 INDEX 37 ...

Page 8: ...dard text Z This text and symbol indicate points which are important for the correct operation of the unit This text and symbol indicate points which if ignored may cause harm either to the unit or the safety of the user and MUST be followed ü Tip Gives useful information and hints on using the device Text like this Indicates terminal input or output from the unit to a terminal device File Save An...

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Page 10: ... intermittent problems without committing service personnel to long and expensive investigations The tester can also be used as a fully functional ISDN Terminal Adaptor with an additional option capable of making V 120 and PPP calls when used with a laptop computer or PC enabling service personnel to make outgoing calls to connect to the Internet or a remote service centre for job allocation etc 2...

Page 11: ...rs matches the required test marked on the unit s label Further details on this function can be found in Section 2 2 The indicator marked Line Active will illuminate when the tester has been correctly attached to an ISDN line and a physical Layer 1 connection has been established between the tester and the local exchange The next group of three indicators labelled Call Control L2 D X 25 L2 and X 2...

Page 12: ...t The use of these connectors is explained fully below 2 3 2 The rear panel The rear panel of the unit has a hatch for the main battery which can be opened by slight downward pressure where indicated and sliding the hatch upwards towards the top of the unit There are no other user controls inside the unit and it should be noted that removal of the case screws will invalidate both the warranty and ...

Page 13: ...ther batteries To recharge the battery remove it from the unit as described above and push the contact end into the slot in the charger ensuring that the polarity is correct A complete charge cycle takes approximately 14 hours and charging will be indicated by the red LED on the charger however the battery may be partially charged and returned to the unit if a full charge cycle is not possible Not...

Page 14: ...to the test programming menus and the extensive protocol analysis features of the unit It can also be used to enable a PC to access external ISDN based services such as the Internet A serial connection lead is supplied with the unit which terminates in a 9 way female D type connector 25 Way connectors are available as an option Communication with the unit is achieved either by using the supplied a...

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Page 16: ... are no indicators which fail to light The PASS FAIL and B2 indicators will then flash to indicate that a self test is in operation and then all the indicators except Power will extinguish The now ready to use 3 2 2 Connecting the circuit under test Using the supplied ISDN lead plug one end into the connector marked ISDN BRI and the other end into an ISDN Network Terminator or any other RJ45 conne...

Page 17: ... circuit between the B1 and B2 channels A full specification of the default tests as pre configured from the factory are given in Chapter 4 3 2 5 Test Results Regardless of the test selected the result is displayed on the Pass Fail indicator together with a musical tone from the internal speaker as follows A GREEN indicator together with a rising tone indicates that all the programmed tests were p...

Page 18: ...tely as it will prevent the unit from switching itself off You can also manually switch the unit off To do this ensure the test selection is in the idle mode i e none of the test selection LEDS are on then press and hold the green mode run button The unit will then power off 3 3 IT Explorer Mode The IT1000 can also be used as a sophisticated protocol analyser to determine the cause of problems on ...

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Page 20: ... supplied on a CD ROM with the tester To install it insert the disc into your CD ROM drive and wait for the installation instructions to appear on your screen The application software is very compact and takes less than 4Mb of space on your computer 4 3 Running IT Explorer To use IT Explorer to connect to a local IT1000 tester firstly attach one end of the supplied cable to the port on the tester ...

Page 21: ...oks like this From this screen press the Connect button or chose the menu option Connection Connect You will be presented with a screen like this which allows you to select a locally connected unit or a remote one If you wish to connect to an IT1000 tester via the supplied serial cable press Local Tester If you are attempting to connect to a remote tester enter the ISDN number of the remote line i...

Page 22: ...unit not on your computer If they have been altered from their factory default settings you will need to contact the owner of the remote unit to discover the username and password before you can log in to it Z Be careful not to confuse the username and password of you own local unit with the username and password of the remote unit you are attempting to log in to If the connection is successful yo...

Page 23: ...l see the following screen inviting you to select the number of the remote host the Network User Address NUA and the Network User Identity NUI which the test call will be made to Z Note that if you are connected to a local ISDN PABX rather than directly to an exhange line you will need to include the dial out access code usually 0 or 9 to be able to call externally otherwise the test will fail Whe...

Page 24: ... currently this does not actually halt a D or B Channel test in progress but does stop the unit waiting to display the results 4 4 Options By means of the Options menu in IT Explorer you can change the way your tester operates 4 4 1 Com Port Settings It is important that you set the software to the correct COM port settings in order for the IT Explorer software to be able to communicate correctly ...

Page 25: ...satisfactorily or otherwise Since this may be annoying in an office environment the sounds can be turned off with this option 4 4 5 Configure IT1000 Analyser In this option you can set general parameters about the IT1000 such as the length of time before it automatically powers off and the unit s identity name The configuration screen looks like this You can also defeat the auto power off circuit ...

Page 26: ...nalyser When your unit is shipped from the factory it is set to capture all activity on the ISDN line at Layer 1 Physical 2 and 3 LAPB LAPD If you are using the tester to home in on a particular problem it can be confusing to be presented with so much information This option therefore allows you to select which analysis is written to the analyser log By using this option together with selective us...

Page 27: ... each time an event of a specified priority or higher occurs This feature works by calling up an Internet Service Provider ISP or your organisation s own SMTP mail gateway and establishing a connection with an SMTP server It then sends an e mail which has the unit s event log and protocol analysis as text file attachments Options to configure this feature are contained in Options Configure Automat...

Page 28: ...number that can be sent in one day Email trigger priority An email is sent when an event equal or higher priority to the number in this field is encountered The actual priorities are predefined but can be changed in the Event Codes tab box see below SMTP server Enter here the address of the SMTP server which you use to send emails This information can be obtained from your ISP or by checking the s...

Page 29: ...ity Priorities can range from 0 to 9 with 9 being the highest priority The third item on each line is the actual character string associated with each event these can be changed but it is normally recommended to leave these at the factory settings You will notice that some events have reason codes associated with them for example event code 05 in the example above represents a protocol layer going...

Page 30: ...atile Flash memory and a battery backed real time clock However changes to the tester are not made permanent until you chose this option Use this option every time you make changes to the configuration of your tester otherwise they will be lost and future tests may give confusing results ü This means that you can experiment with different settings in order to diagnose a problem and then easily ret...

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Page 32: ...d is set at the factory to query the BT test clock this can be changed to any host whose NUA Network User Address you have but if you do this you should note the factory parameters before changing it The test will be considered successful if the remote host returns properly formatted X 25 data over the D channel 5 4 B Channel Data Call This test attempts to make a call to a nominated X 25 host usi...

Page 33: ... apparent on the line from the local exchange or the PABX if the line is not directly connected to the exchange In stand alone mode an indication of the voltage is given as a bar graph on the indicators Note that a voltage less than 10 Volts is indicated by only the Power indicator being on i e no voltage indicators and any voltage over 70 Volts is indicated by all the indicators being on Z The te...

Page 34: ... able to send e mails on demand from the front panel buttons or by the Run Test option in IT Explorer By default the email contains the event log and a protocol analysis of the Layer 1 2 and 3 events at the time the e mail is requested but you can change this by using the IT Explorer software 5 9 Record New Voice Message It is possible to change the voice message played when the unit is used in Vo...

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Page 36: ...ow the pin numbering for the serial port RJ45 connector as seen from the side of the unit and the pin designations respectively RJ45 Pin Description RS232 signal 1 Ready to Send RTS 2 Data Terminal Ready DTR 3 Receive Data RXD 4 Data Set Ready DSR 5 Ground GND 6 Transmit data TXD 7 Data Carrier Detect DCD 8 Clear To Send CTS ...

Page 37: ...45 RJ45 to 9 pin D type adaptor supplied Tests Performed Line Power OK Voice call to specified number Layer 1 Traffic Active Voice call to unit from any number Layer 2 SAPI 0 Traffic Send analyser trace by email Layer 2 SAPI 16 to exchange Send e mail on specified event Call to X 25 Host Collect statistics on Sync channels Line Voltage 0 100V input Statistics Collected X 25 TX Calls Rx Calls Tx Re...

Page 38: ...s Underruns Rx Giants Rx Bytes Tx Bytes Tx Rejects Rx CRC Errors Messages Short Buffer Shortages Rx Overruns Rx Aborts Recommended Minimum PC Hardware Microsoft Windows 95 98 NT Pentium Class CPU with a minimum of 32Mb RAM 5Mb Hard Drive space available VGA display Remote Access Requires an ISDN Terminal Adaptor capable of V 120 Multiframe or another Black Box IT1000 tester and a functional ISDN l...

Page 39: ...incoming voice test 31 Introduction 8 ISDN connector 12 IT Explorer concepts 18 IT Explorer running 18 L line voltage test 31 O operation modes 14 P pinouts 34 power supply 10 R rear panel 10 recharging the battery 11 remote tester connecting to 19 running tests 15 S saving changes to tester 28 set time date 24 settings com ports 22 Software Installing 18 sounds enabling disabling 23 stand alone m...

Page 40: ...lack Box Ltd 2000 The contents of this User Guide are the intellectual property of Black Box Ltd Reading England and must not be reproduced in whole or part by any means whether electronic or otherwise without the express written permission of Black Box Ltd ...

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