Bizerba SC II 100 Operating Instructions Manual Download Page 87

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Operating instructions SC II

Troubleshooting

61429850113 en-US

87 / 107

Text message

Cause

Remedy

Not enough memory, un-
buffered heap

– Appears in conjunction

with multi-line text editors.
The text editor cannot be
created in the unbuffered
RAM area.

– SC II off/on. The un-

buffered area is deleted
and redefined.

Summary of Contents for SC II 100

Page 1: ...Retail scale SC II System Class II Operating instructions as from program version 1 29 with CD 61429850113 en US...

Page 2: ...Tutti i diritti riservati Bizerba GmbH Co KG 72336 Balingen Postfach 10 01 64 72301 Balingen Germany Telephone 49 7433 12 0 Fax 49 7433 12 2696 E mail marketing bizerba com Internet www bizerba com T...

Page 3: ...LAN device network 16 2 8 Warranty 16 2 9 Demo license 17 2 10 Software by third party 17 2 11 Disposal of devices environmental protection 17 3 Safety instructions 18 3 1 System related sources of ha...

Page 4: ...2 Indirect PLU call up 43 6 6 3 Calling PLUs after switch over 44 6 6 4 PLU call up without PLU text 44 6 6 5 PLU call up with automatic PLU prefix 44 6 7 Operating procedure after PLU call up 45 6 7...

Page 5: ...6 23 1 Mandatory entry per PLU 66 6 23 2 Obligatory input always 66 6 23 3 Obligatory input limited 67 6 24 Input of number of bags obligatory 67 6 25 Sale with weight fixed price article 68 6 25 1 P...

Page 6: ...ntents Operating instructions SC II 6 107 61429850113 en US Subject index 96 10 Annexe 99 declaration of conformity SCII 100 EU declaration of conformity SC II 101 10 1 WLAN_BWLC2 102 10 2 Sparklan_WU...

Page 7: ...ions are an integral part of the device and must be kept next to it easily accessible for all personnel When selling this device these operating instructions have to be attached in their entirety 1 2...

Page 8: ...scribed in these instructions as fol lows DANGER Source of danger with high risk of imminent danger to persons The consequences are life threatening injuries serious health damage Measurements for pre...

Page 9: ...Operating instructions SC II About these instructions 61429850113 en US 9 107 NOTICE Source of danger improper use Damage to property can result Measurements for prevention of danger are specified...

Page 10: ...and SC II 800 Illustration 2 SC II 500 and SC II 400 2 2 Accessories Bizerba offers a wide range of accessories for this device For further information please contact your Bizerba specialist 2 3 Inten...

Page 11: ...10 adjusted for Stating verification zone 11 Bizerba GmbH Co KG Manufacturer s address 12 D10 09 010 No of EC type approval 13 0103 Identification number of notified body Verifica tion body Stuttgart...

Page 12: ...scale is executed according to the respective statutory country regula tions The verification validity period for non automatic scales up to 3 tons for example is generally 2 years in Germany The ver...

Page 13: ...e logbook is displayed 1 Time Illustration 4 Display software ID 2 Date 3 Program version SC II part is not rele vant with regard to verification 4 Version number of legally relevant part 5 Software I...

Page 14: ...small businesses DIN EN 55022 Interference emission for information tech nology equipment DIN EN 61000 3 2 Harmonic currents DIN EN 61000 3 3 Voltage fluctuations and flickers GB 9254 1998 Information...

Page 15: ...d personnel can maximize the performance of the device and avoid risks Written consent for modifications Changes to the devices require prior written consent of Bizerba External data dialog be tween B...

Page 16: ...y companies commissioned by Bizerba Bizerba is not responsible for damages caused by non observance of operating conditions and operating instructions defective electrical installation by the customer...

Page 17: ...urther information 2 10 Software by third party A JPEG library is used in the software It does not require a license This software is based in part on the work of the Independent JPEG Group 2 11 Dispo...

Page 18: ...connecting the device check mains data on identification plate mains data of the mains supply WARNING Wrong supply voltage Do not connect device to the main supply if the mains data does not correspo...

Page 19: ...understand the safety instructions in these operating instructions Please pay special attention to and memorize all safety and hazard information Carry out regular training Operators purchasers as wel...

Page 20: ...scale should not be loaded 4 3 Decommissioning If you wish to place the scale out of operation for a long period of time switch off the scale Unplug the mains cable and all cable connections Clean the...

Page 21: ...by our customer service and or by companies or persons authorized by us 4 5 1 Assembling the device Open packaging remove accessories and lift the device carefully out of the packaging 4 5 2 Leveling...

Page 22: ...EC German Association for Electrical Electronic and Information Technologies VDE Check before connecting to mains Before connecting the device check mains data on identification plate mains data of th...

Page 23: ...rain relief 5 COM 2 6 ETHERNET 7 Com 1 scanner E Cash coin dis penser 8 USB only with SC II 7 1 Clip strain relief Illustration 9 Cable connection SCII 800 2 Mains cable 3 Plate strain relief 4 Cash d...

Page 24: ...preserves the battery resulting in longer battery life With battery operation printing speed is 66mm sec Rechargeable batteries will run down even during prolonged idle periods if the scale is not co...

Page 25: ...ain switch Illustration 10 Power switch 1 Power switch for SCII 100 2 Power switch for SCII 800 5 2 Display Illustration 11 Example of display 1 Weight value 2 Unit price 3 Selling price 4 Display ico...

Page 26: ...rating time SCII approx 8 10 hours Operating time SCII 7 ap prox 4 hours Battery operation Battery 3 4 full 75 Battery operation Battery 1 2 full 50 Battery operation Battery 1 4 full 25 Battery opera...

Page 27: ...es on the membrane keyboard into which insert foils can be inserted if required 1 Insert foil 30 keys DEU country ID e g DEU defines keyboard labeling Illustration 12 Example of insert foils 2 Inserti...

Page 28: ...asic and extended keyboards for the scales can be freely con figured with the exception of only a few keys To do this select Assign keys in the configuration 5312 Illustration 16 Example of keyboard K...

Page 29: ...nd operating controls 61429850113 en US 29 107 Paper feed Minus input Zero setting Scroll Cancellation Paper feed Mod Escape Multiplication Switch over Overwrite Manual input Constant Tare Control Ent...

Page 30: ...U maintenance create the direct PLU keys for level 2 Select 1 6 1 1 Keyboard level 1 2 Switch key PLU level Level 2 is activated 3 Keyboard level 2 5 4 Printer The models are fitted with linerless or...

Page 31: ...the re cessed handle 3 Open the printer lid by pulling it down wards Illustration 17 Printer lid SC II 100 200 Closing Fold the printer lid upwards Side cover SC II 100 200 Opening Hold the side cove...

Page 32: ...0 Opening Hold the side cover 1 at the recessed handle Open the side cover pulling it down wards Illustration 19 Side cover SC II 800 Closing Close the side cover by pulling it upwards Printer cover O...

Page 33: ...vation layer and must not be touched or cleaned with hard objects Label printer in SC II 100 200 Open Place one finger underneath the red grip element 1 Pull the grip element towards you until the 1 t...

Page 34: ...the thermal print head disengages Move the thermal print head 2 for wards Illustration 23 Opening the thermal print head Close Place your thumb on the red grip ele ment Push the thermal print head bac...

Page 35: ...er in accordance with paper feed and attach it to the take up pin 1 The backing paper must be aligned to the flange 2 Press the red peel off unit 6 inwards Turn the take up pin 1 manually until the fi...

Page 36: ...e of the ticket roll Insert a new ticket roll 2 Lead the ticket paper to the printer roller 5 according to paper feed After a short time an automatic paper in feed is activated Illustration 26 Paper t...

Page 37: ...bel paper SC II 800 2 Collar 3 Takeup shaft 4 Label roll 5 Deflection pin with red adjustable ring 6 Print head 7 Print roller 8 Label detachment shaft 9 Deflection pin 10 Transport roller 11 Deflecti...

Page 38: ...0 Paper feed for label paper SC II 100 200 2 Collar 3 Takeup shaft 4 Label roll 5 Deflection pin with red adjustable ring 6 Print head 7 Print roller 8 Label detachment shaft 9 Deflection pin 10 Trans...

Page 39: ...ng controls 61429850113 en US 39 107 Set paper width Move the red adjustable ring 5 on the deflection roller to adjust it to the label width This adjustment is necessary each time the paper or the pap...

Page 40: ...or operation when the initial display appears After that the weight display ranges automatically at zero 0 000 kg provided that the scale is unloaded 1 Initial scale display Illustration 33 Initial di...

Page 41: ...The weight value display indicates 0 000 kg 6 4 Correction options 6 4 1 Canceling function A function called by mistake can be canceled The device returns to the initial display Call up function Uni...

Page 42: ...Select 5363 PLU No basic setting Select Unit price input in the standard menu PLU with PLU type weighed Call up PLU with type Weighed Illustration 36 Example Operating display Press Multiplication ke...

Page 43: ...up can take place according to three different procedures 6 6 1 Direct PLU call up Direct access via PLU key e g PLU 1 PLU call up via second keyboard level Level 2 is activated Direct access via PLU...

Page 44: ...onds Timeout the Enter key has been pressed 6 6 4 PLU call up without PLU text Direct or indirect PLU call up Direct access via PLU key e g PLU 1 Illustration 41 PLU without text The message PLU witho...

Page 45: ...U call up 43 6 7 1 PLU call up and registration Press a PLU key e g PLU1 Register using operator key e g OP1 6 7 2 Unit price input after PLU call up The Unit price input key has two functions Unit pr...

Page 46: ...Press key Unit price input The Unit price is set to 0 00 The article can be registered without a unit price or selling price Quantity kg and number of pieces are recorded in reports Register using op...

Page 47: ...n weighed PLU type and the Normal price price type Sale of one partial piece Call up PLU article non weighed article Press Multiplication key Enter partial number of pieces e g 0 5 for half a loaf of...

Page 48: ...100g Register using operator key e g OP1 Manual input price per piece Press Manual input key Enter price per piece e g 8 65 Register using operator key e g OP1 Multiplication of price per piece Press...

Page 49: ...needing the Price overwrite key Menu setting In the Prices menu in PLU maintenance selection 112 dept no PLU no 1 Activate Price overwrite In the Texts menu in PLU maintenance selection 112 dept no P...

Page 50: ...nceled before total completion Menu setting In the Data maintenance Operator data selection 2 3 Create the operator with or without the right to execute cancellations Activate or deactivate the Print...

Page 51: ...llation key The item is canceled and is marked with an S If operator 1 does not have permission to cancel a different operator with permission to cancel has to carry out the cancellation e g operator...

Page 52: ...The tared value is subtracted from the total weighing range If an unknown tare has been tared with the key it cannot be overwritten by a known tare manual tare fixed tare T1 Tx or PLU tare After a tar...

Page 53: ...re In various countries manual tare is not allowed Manual tare can be switched on or off in the service menu under Adjustment This menu item can only be accessed when the balancing bridge of the ADC i...

Page 54: ...fixed tare key T1 direct taring 6 15 3 PLU tare A tare value and or tare or tare no can be entered for the PLU tare in the PLU mainte nance When calling up a PLU the PLU tare is automatically activat...

Page 55: ...Assisted sale with ticket in configuration in the operating mode menu select 5362 Select Variable operator key in the operating modes menu select 5361 Activate Add customer total in the printer menu s...

Page 56: ...e with fixed volume and fixed price With articles having an unknown price liter the price is calculated from the fixed volume e g 0 75 l and the fixed price e g EUR 2 00 and then printed Menu setting...

Page 57: ...second field is displayed for the ID number After entering the traceability no e g 12 the data of origin appears as defined in the format template Sales display Menu setting In Commissioning in the Ot...

Page 58: ...The PLU text is displayed again Register using operator key e g OP1 The sold quantity is booked in the traceability data sales report Press the Total key Register using operator key e g OP1 The ticket...

Page 59: ...bility re port select 6 3 7 Define the data of origin with abbreviated traceability number in configuration in the Ba sic sales settings menu select 5 3 6 3 Data of origin Switch on Data of origin act...

Page 60: ...service mode in configuration in the Operating mode menu In menu Operating Modes activate Price call up Recording and select Fixed opera tor key Switch off Addition customer total in the Printer menu...

Page 61: ...e Pay in pay out mode in the Cash Register menu and de pending on requirements activate further cash register menus on or off Select 5 3 4 Select Cashier from the Operator data menu in Data maintenanc...

Page 62: ...ice Price groups or Extra price Select 1 1 2 Dept no PLU no 1 The article is sold at the same price independent of the quantity or piece number Graduated price Example PLU type Weighed The unit price...

Page 63: ...en 0 100 kg free of charge etc Operating procedure Place product on scale Call up PLU Register using operator key e g OP1 The weight advantage appears on the display with the corresponding negative am...

Page 64: ...tage based discount is calculated for the selling price from a predefined weight value threshold You can enter five threshold values Example For purchases of more than 0 300 kg the customer is given a...

Page 65: ...e discount with the corresponding negative amount is printed on the ticket 6 22 5 Mix special price Observe the menu settings 62 Mix special price is only supported for the PLU type weighed In the eve...

Page 66: ...PLU After opening the piece price article the number of pieces has to be entered Also for piece number 1 Compulsory input can be switched on or off for each PLU in the PLU mainte nance menu Menu setti...

Page 67: ...e article Please enter number of pieces appears in the display alternating with the PLU text Register using operator key e g OP1 Operating procedure when number of pieces 1 Call up number piece price...

Page 68: ...oduct group report etc If unit price back calculation is activated the unit price is calculated according to the price ba sis price kg or price 100 g from selling price and weight 6 25 1 PLU type Manu...

Page 69: ...elect 112 Dept no PLU no 1 Set PLU type to By count G and switch Unit price return account on or off In the configuration in the Printer menu select 53221 and activate Weight for fixed price PLU with...

Page 70: ...LU maintenance enter the PLU type Manual FW and the fixed weight in Tare Weight Switch Unit price return account on or off Operating procedure 1 Without unit price return calculation Illustration 55 W...

Page 71: ...he label The selling price can be overwritten Multiplication is supported Enter number of pieces e g 5 Illustration 59 Enter Number of pieces Fixed weight and selling price correspond to 5 pieces 2 Re...

Page 72: ...ntity Illustration 61 Entering a new quantity Selling price 15 pieces 2 The piece price is calculated but not dis played Register using operator key e g OP1 Illustration 62 Label with piece price The...

Page 73: ...ece price is printed on the label with 4 decimal places 3 Overwriting of selling price and quantity From a defined number of pieces calculations are based on a different selling price Call up the By c...

Page 74: ...nput of a definitive selling price for a defined number of pieces Call up the By count article e g PLU 7 Illustration 69 Calling up By count The quantity can be overwrit ten Enter new quantity The sel...

Page 75: ...it price back calculation select 1 1 2 Dept no PLU no PLU No 1 Operating procedure Illustration 72 Changing display Call up the By count article e g PLU 2 In the first display line 1 PLU text or the E...

Page 76: ...Switch device on off Printer will not print Print bar is open Close print bar correctly 7 2 Messages Test messages are listed in alphabetical order in the following table including cause and pos sible...

Page 77: ...the Data mainte nance Operator data menu check the settings for the applicable opera tor Please log on cashier Appears in cash register mode Message when working with login logoff at the SCII but no c...

Page 78: ...maintenance Foreign currencies Check the programming of the keyboard Data maintenance Foreign currencies Foreign cur rency key The PLU has not been de fined Appears when defining ranges The selected...

Page 79: ...ord The password can be read out in Data maintenance Operator data under the relevant operator number When printing the operator list the password is not printed Error in encoding Appears when printin...

Page 80: ...ge Simultaneous evaluation on a number of scales is not permitted Appears for reports if the same cash reg POS re ports are being evaluated on a number of scales Start report on one device only Unit p...

Page 81: ...ing From cashier 001 To cashier 999 Only cashier total yes No extra text under this num ber Appears during sales when calling a general text with the Call gen text key Check the entered text number In...

Page 82: ...l data available scale error During an ongoing evalu ation an SC II was switched off Bus faults Check bus cable from SC II to SC II No total markup discount Appears in cash register mode When entering...

Page 83: ...ut during a printout The paper is ejected au tomatically Insert new paper The paper is pulled in au tomatically Printing is repeated Insert paper correctly Automatic paper ejection and feed End of pap...

Page 84: ...sh reg Reg istr when cash reg is open menu Select 5 3 4 Total overflow Appears for cash register or cashier report The values in the report exceed 9 999 999 No total report is subse quently printed Pr...

Page 85: ...r has started working with one of the above specified operating modes and another oper ator wishes to work in normal selling mode It is only possible to continue working on the device in another opera...

Page 86: ...Data maintenance Operator data Opera tor key Operator invalid Appears during sales SC II is set in Configura tion Device settings such that multiple opera tion is not permitted If an operator has star...

Page 87: ...50113 en US 87 107 Text message Cause Remedy Not enough memory un buffered heap Appears in conjunction with multi line text editors The text editor cannot be created in the unbuffered RAM area SC II o...

Page 88: ...water runs into the device when cleaning Do not wash device off or spray wash NOTICE Incorrect cleaning agents Damage of device surfaces Do not use spirit acetone or aggressive cleaning or scouring a...

Page 89: ...ssivation layer and must not be touched or cleaned with hard objects Use Bizerba cleaning products to clean the thermal strip Open the side cover of the scale Open the printer lid by pulling it upward...

Page 90: ...residues from parts 1 Illustration 75 deflection pin take up pin Clean paper deflector Pull the paper deflector 2 out sideways Clean the paper deflector using the Bizerba LR label remover The LR la b...

Page 91: ...sidue removal agent Aerosol can 200ml Order no 9594 3000000 Illustration 77 Cleaner for residues of glue from labels NOTICE Thermal strip coating and rubber rollers Damage to the coating Do not use la...

Page 92: ...the tip of the cleaning bud with a few drops of the cleaning solvent Clean the thermal strip immediately with cleaning bud Illustration 81 Application 8 2 Maintenance The load plate must be removed e...

Page 93: ...atures up to a maximum of 30 Celsius and at a relative air humidity of max 65 8 2 3 Ticket label and linerless rollers To avoid any defects on the device only ticket label or Linerless rolls that have...

Page 94: ...sions Scale SC II 800 Illustration 82 SC II 800 Scale SC II 100 Illustration 83 SC II 100 Scale SC II 200 Illustration 84 SC II 200 9 2 Power supply The electrical power supply must comply with the na...

Page 95: ...when applying electronic retail scales weighing and EDP systems recording units and similar devices device combinations and spare parts For other manufacturers equipment included in our scope of supp...

Page 96: ...B 41 Clean label printer 89 Cleaning 88 Cleaning products 90 Cleaning the printer 88 Constant 49 Customer ticket can be switched off 12 D Data of origin 57 Change 58 Manually 57 Suggestion 59 Date tim...

Page 97: ...2 Normal ticket 55 O Obligatory input for piece price 66 Operating conditions 14 Operating safety 18 P Paper feed 37 Label printer SC II 100 200 label paper 38 Label printer SC II 100 200 ticket paper...

Page 98: ...Manual tare 54 PLU tare 54 Stack tare 52 Tare balancing 52 Via fixed tare key T1 Tx 54 Tare function Known tare 53 Unknown tare 52 Temperature 95 Thermal paper storage 93 Thermal strip Clean 89 Close...

Page 99: ...Operating instructions SC II Annexe 61429850113 en US 99 107 10 Annexe...

Page 100: ...Applied national technical standards and specifications Metrology DIN EN 45501 1992 OIML R76 1 2006 EMC DIN EN 61000 6 1 2007 10 DIN EN 55022 2011 12 DIN EN 61000 3 2 2010 03 DIN EN 61000 3 3 2014 03...

Page 101: ...the EU issued on 29 03 2014 L96 pp 79 106 Low voltage 2014 35 EU Official Journal of the EU issued on 29 03 2014 L96 pp 357 374 Applied national technical standards and specifications Metrology EN 45...

Page 102: ...Annexe Operating instructions SC II 102 107 61429850113 en US 10 1 WLAN_BWLC2 Illustration 85 WLAN BWLC2...

Page 103: ...Operating instructions SC II Annexe 61429850113 en US 103 107 Illustration 86 WLAN BWLC2...

Page 104: ...Annexe Operating instructions SC II 104 107 61429850113 en US Illustration 87 WLAN BWLC2...

Page 105: ...Operating instructions SC II Annexe 61429850113 en US 105 107 Illustration 88 WLAN BWLC2...

Page 106: ...Annexe Operating instructions SC II 106 107 61429850113 en US 10 2 Sparklan_WUBR 508N Illustration 89 Sparklan_WUBR 508N...

Page 107: ...Operating instructions SC II Annexe 61429850113 en US 107 107 Illustration 90 Sparklan_WUBR 508N...

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