TROUBLESHOOTING
CHECK THIS SECTION BEFORE CALLING OR SENDING YOUR ECO-OXIDIZER FOR SERVICE.
Symptom
Possible Causes and Remedies
Some or all of the
LEDs on the front
panel are flashing
The Eco-Oxidizer cannot generate the full output Amps of the selected Oxidizing Output
setting. For example, if setting “5" is selected, and the LED numbers 3, 4 and 5 are
flashing, then the Eco-Oxidizer is only able to generate as much output as setting 2.
Check the following solutions :
Pool water Conductivity is too low, which prevents adequate electrical current to flow.
!
Add one bag of pool salt per 50,000 Litre (13,000 Gallon) pool size.
Electrodes have accumulated a coating, which prevents adequate electrical current to
flow.
!
Clean the electrodes, as per the MAINTENANCE section.
Faulty electrical connection to electrodes.
!
Check the cable from the Eco-Oxidizer control box to the Oxidizing Pod. Ensure that
the connections at the Oxidizing Pod are clean, tight and without corrosion.
!
Faulty connections can be repaired by persons with technical experience, or can be
returned to Bionizer for repair.
Unit does not
power up
“Off” LED flashes
and unit beeps
every 10 seconds.
Short circuit in the system
!
Check that the Eco-Oxidizer output cable is attached to either side of the pod, not
both to the same side (see diagrams below).
!
Electrodes inside Pod are touching. Replace Pod or return for Repair.
!
Faulty Eco-Oxidizer main unit. Return to Bionizer for repair.
Faulty AC/DC power adaptor
!
Replace power adaptor. Please contact your distributor or Bionizer.
!
Faulty Eco-Oxidizer main unit. Return to Bionizer for repair.
TROUBLESHOOTING
Customers in the USA, go to:
http://eco-oxidizer.com/help.php
or scan the QR Code below with your smartphone or
tablet:
Customers in Australia and other countries outside
the USA, go to:
http://au.eco-oxidizer.com/help.php
or scan the QR Code below with your smartphone or
tablet:
13
The Eco-Oxidizer is a simple, reliable device. Should you have any problems or difficulties, please consult this
troubleshooting section before contacting Bioniser.
Bionizer also has a comprehensive
HELP
page on the Bionizer web site :
Summary of Contents for Eco - Oxidizer
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