BestCode Next 8 Series, Technical Manual, Page: 184 / 305

BestCode Next Series 8 Technical Manual October 2022 Page 170 of 290
Prompt Code Prompt Name Prompt Description
09-8001 Drops Charged drops not detected.
Indicates that charged drops were not detected in the printhead.
Solution 1: Clean the Printhead. Thoroughly dry the printhead.
Solution 2: Perform Backflush Nozzle then start jet, repeat up to 7 times
Solution 3: Align and tighten the charge electrode.
Solution 4: Perform modulation calibration (including setting the Charge% to normal range.)
Solution 5: Replace the Printhead Umbilical
Solution 6:
Replace the Main Circuit Board
Solution 7:
Replace the Printhead Umbilical
Prompt Code Prompt Name Prompt Description
09-8002 Drops Charge signal not detected.
Indicates that no charge signal was detected to the printhead.
Solution 1: Ensure all printhead cables are connected.
Solution 2: Align and tighten the charge electrode.
Solution 3: Perform modulation calibration (including setting the Charge% to normal range.)
Solution 4: Replace the Main Circuit Board
Solution 5: Replace the Power Supply
Solution 6: Replace the Printhead Umbilical
Prompt Code Prompt Name Prompt Description
0A-0001 Phase Warning The phase is low.
Indicates phase quality is below the minimum acceptable (10%).
Solution 1: Perform Backflush Nozzle then start jet, repeat up to 7 times
Solution 2: Perform modulation calibration
Solution 3: Replace the Drop Generator
Solution 4: Replace the Printhead Umbilical
Solution 5: Replace the Main Circuit Board
Prompt Code Prompt Name Prompt Description
0A-0002 NO PROMPT "Phase is within valid range. ”
Written to the event log to indicate that phase quality is acceptable.
Prompt Code Prompt Name Prompt Description
0A-0003 Phase "Phase threshold has been reset to 31."
Displayed to indicate that the phase threshold has been reset to its midpoint value (31). Occurs after
performing Reset Phase Threshold.
Prompt Code Prompt Name Prompt Description
0A-0004 Phase "Phase threshold value %d is invalid; resetting."
Written to the event log to indicate that the phase threshold is outside the valid range (11-62) and will
be reset to its midpoint (31).
Solution 1:
Self-resolving error. No action needed.