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Troubleshooting Guide
PROBLEM
SOLUTION
Fountain is not
working
Check that batteries have a full charge: See Changing Battery Section.
Pump
not working
Check that batteries have a full charge: See Changing Battery Section.
Water Not Flowing
Prime Pump as instructed. (Refer to priming the water pump)
Add Water
Check to see that pump tubes are connected
Check to see that the pump and pump tubes are clear of debris.
Check batteries are installed correctly: See Installing Battery Section.
Check that batteries have a full charge: See Changing Battery Section.
Pump is on but no water flow: Check water level.
Pump is on but no water flow: Check pump is free of debris, kinks or
obstructions. See Troubleshooting section.
Pump is on but no water flow: Check water tube is connected proper-
ly. See Base and Fountain Bowl Installation Section 1.
Loud Pump
Prime Pump as instructed. (Refer to priming the water pump).
Check water level. Ensure pump free of debris.
Fountain Settings
not working
Check that batteries have a charge: See Changing Battery Section.
Low Water Flow
Check that batteries have a charge: See Changing Battery Section.
Pump is on but low water flow: Check pump is free of debris, kinks or
obstructions. See Troubleshooting section.
Pump has low water flow: Check water level.
Pump is on but low water flow: pump is cavitating. See Priming The
Water Pump Section.
Loud Sound
Loud sound and weak flow: Air in pump: See Priming The Water Pump
Section.
Loud sound and weak flow: Check pump is free of debris, kinks or
obstructions. See Troubleshooting section.
Suddenly Stops
Pump suddenly stops: Check pump is free of debris, kinks or obstruc-
tions. See Troubleshooting section.
