![background image](http://html.mh-extra.com/html/benq/dc-e510/dc-e510_user-manual_2733674033.webp)
BenQ DC 5530 User’s Manual
Eng
lish
Troubleshooting
29
5
T
ROUBLESHOOTING
Refer to the symptoms and measures listed below before sending the camera for repairs. If
the problem persists, contact your local reseller or service center.
Symptom
Cause
Measure
The power does not
come on.
The battery is not loaded.
Load the battery correctly.
The battery is exhausted.
Recharge or use the AC power
adapter.
The AC power adaptor is not
connected correctly.
Reconnect it properly.
The battery runs out
quickly.
It is being used in extreme low
temperature.
—
Many shots are being captured in
dark places, requiring flash.
—
The battery is not fully charged.
The battery is not used for an
extended period of time after being
charged.
Fully charge the battery and dis-
charge it for at least one complete
cycle before use to maximize its per-
formance and lifetime.
The battery or camera
feels warm.
Long period of continuous use of
the camera or the flash.
—
The flash does not
fire.
The flash cannot
recharge.
The camera is set to
/
/
Switch the camera to a mode other
than those listed.
The flash is set to no flash.
Set the flash to something other than
no flash mode.
Even though the flash
fired, the image is
dark.
The distance to the subject is greater
than the flash’s effective range.
Get closer to the subject and shoot.
The image is too
dark.
The image was captured in a dark
place while set to no flash.
Set the flash to another mode.
It is under-exposed.
Set the exposure compensation to a
larger value.
The image is too
bright.
The image is over-exposed.
Set the exposure compensation to a
smaller value.
Printer displays error
message
Printer fault
Turn the printer off and on to reset
it.