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EN-36
Troubleshooting and service information
If your camera cannot operate normally, see the frequently encountered problems and
solutions listed below. If the problem persists, contact your nearest service center or
technical support.
Problem
Cause
Solution
The camera cannot
power up.
There are no batteries or the
batteries are not inserted
correctly.
Insert the batteries correctly.
The batteries have no power.
Replace the batteries.
The battery power is
draining quickly.
The external temperature is
extremely low.
--
Many shots are being captured
in dark places, requiring a flash.
--
The batteries or camera
is warm.
The camera or flash was used
continuously over a long period
of time.
--
The flash does not fire or
recharge.
The camera flash is turned off.
Set the flash to Auto Flash.
The light source is sufficient.
--
Even though the flash
fired, the image is dark.
The distance to the subject is
greater than the flash’s effective
range.
Get closer to the subject and
shoot.
The image is too bright or
too dark.
The exposure is excessive or
inadequate.
Reset exposure compensation.
I cannot format a memory
card.
The memory card is
write-protected.
Remove the write protection.
End of the memory card life.
Insert a new memory card.
I cannot download
images from the camera
to my computer.
The free space on the hard disk
of your computer is insufficient.
Ensure that the hard disk has
enough space for running
Windows and that the drive for
loading image files has free
space equal to or greater than
the memory card in the camera.
There is no power being
supplied to the camera.
Replace the batteries.
Summary of Contents for C1420
Page 1: ...Welcome C1420 Digital Camera User Manual ...
Page 8: ...EN 8 ...