Belkin F5D8636-4 User Manual Download Page 102

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F5D8636-4_man updated by ARC
Page 102 of 121

Troubleshooting

Problem:

Installation CD does not automatically start.

Solution:

If the CD-ROM does not start the Setup Assistant automatically, it could be that
the computer is running other applications that are interfering with the CD drive.

1. If the Setup Assistant screen does not appear within 15–20 seconds, open up

your CD-ROM drive by double-clicking on the “My Computer” icon that is
located on your desktop.

2. Next, double-click on the CD-ROM drive that the Setup Assistant Software

CD has been placed in to start the installation.

[encircle on “Belkin Setup Assistant” icon.]

3. The Setup Assistant should start within a few seconds. If, instead, a window

appears showing the files on the CD, double-click on the icon labeled
“SetupAssistant.exe”.

[encircle on “SetupAssistant.exe” icon.]

Summary of Contents for F5D8636-4

Page 1: ...es x 3 Knowing your Modem Router x Package Contents x System Requirements x Setup Assistant Software System Requirements x 4 Connecting and Configuring your Modem Router x 5 Alternate Setup Method x 6...

Page 2: ...y Share documents music video and digital pictures Store retrieve and copy files from one computer to another Simultaneously play games online check Internet email and chat Advantages of a Wireless Ne...

Page 3: ...y transmitting two data streams through the same channel which increases wireless capacity Another element that enhances Belkin s N MIMO is the use of aggregation as specified in the draft 802 11n spe...

Page 4: ...ection speed may decrease Factors that can weaken signals simply by getting in the way of your network s radio waves are metal appliances or obstructions and walls If you have concerns about your netw...

Page 5: ...vices that may emit radio noise such as microwave ovens Dense objects that can inhibit wireless communication include Refrigerators Washers and or dryers Metal cabinets Large aquariums Metallic based...

Page 6: ...der area we suggest the Belkin Wireless Universal Range Extender Access Point 5 Secure Connections VPNs and AOL Secure connections typically require a user name and password and are used where securit...

Page 7: ...ac Computers The Router supports a variety of networking environments including Mac OS 8 x 9 x X v10 x Linux Windows 98 Me NT 2000 XP and Vista All that is needed is an Internet browser and a network...

Page 8: ...CMP defect RIP defect and fragment flooding Integrated 10 100 4 Port Switch The Router has a built in four port network switch to allow your wired computers to share printers data and MP3 files digita...

Page 9: ...see page xx VERIFY PAGE NUMBER Integrated N Wireless Access Point N MIMO is an exciting new wireless technology based on the draft IEEE 802 11n specification It employs MIMO Multiple Input Multiple Ou...

Page 10: ...rver on your local network assigning IP addresses to computers and devices Internet browser Setup Assistant Software System Requirements A computer running Windows 2000 XP or Vista or Mac OS X v10 4 a...

Page 11: ...ARC Page 11 of 121 password _______________ For static IP users IP Address ___ ___ ___ ___ Subnet Mask ___ ___ ___ ___ Default Gateway Server ___ ___ ___ IP address for Domain Name Server ___ ___ ___...

Page 12: ...he cables exit from the rear of the Router for better organization and utility The Network Status Display is easily visible on the FRONT of the Router to provide you with information about network act...

Page 13: ...Router Icon When you apply power to the Router or restart it a short period of time elapses while the Router boots up During this time the router icon blinks When the Router has completely booted up t...

Page 14: ...e the Router is connected to the Internet When using the Disconnect after x minutes feature this icon becomes extremely useful in monitoring the status of your Router s connection Off Router is NOT co...

Page 15: ...An RJ11 telephone cord is provided in the package H Connections to Wired Computers insert Wired Computer icon Yellow Connect your wired non wireless computers to these ports These ports are RJ45 10 1...

Page 16: ...i Restoring the Factory Defaults Press and hold the Reset button for at least 10 seconds then release it The lights on the Router will momentarily flash The Router light will begin to blink When the R...

Page 17: ...han Windows 2000 XP or Vista or Mac OS X v10 4 and v10 5 you must set up the Router using the Alternate Setup Method section of this User Manual Step 1 Hardware Connections 1 1 Brand New Setup Follow...

Page 18: ...er Then connect the other end to your ADSL connection either a wall jack or an ADSL splitter insert line art from QIG Modem Router illustrate needs to be modified Note Some ADSL connections require a...

Page 19: ...sert line art from QIG Modem Router illustrate needs to be modified 1 2 Replacing an Existing Modem or Modem Router Follow these steps if you currently have a modem or a modem router that you will be...

Page 20: ...plug it into any yellow port labeled Wired on the back of your new Router insert line art from QIG Modem Router illustrate needs to be modified C Locate the cable that connects your old modem to the A...

Page 21: ...e If they are not recheck your connections insert lineart from QIG Modem Router illustrate needs to be modified Step 2 Set Up the Router Run the Setup Assistant Software A Shut down any programs that...

Page 22: ...d Insert EZI1 tif Note for Windows Users If the Setup Assistant does not start up automatically select your CD ROM drive from My Computer and double click on the file named SetupAssistant to start the...

Page 23: ...lect Country Select your country from the drop down box Click Begin to continue insert EZI2b tif Confirmation Screen Verify that you have completed all QIG steps by checking the box to the right of th...

Page 24: ...F5D8636 4_man updated by ARC Page 24 of 121 Progress Screen Setup Assistant will show you a progress screen each time a step in the setup has been completed insert EZI4 tif...

Page 25: ...up Assistant will now examine your computer s network settings and gather information needed to complete the Router s connection to the Internet insert EZI5 tif 2 2 Verifying Hardware Connections The...

Page 26: ...ices with wireless network adapters will connect You can either use the default or change it to something unique Write down this name for future reference If the Router is capable of High Speed Mode t...

Page 27: ...F5D8636 4_man updated by ARC Page 27 of 121 2 4 Requesting Internet Account Info if needed Select your ISP from the drop down boxes insert EZI10 tif...

Page 28: ...requires a login and password you will be prompted with a screen similar to the illustration below Click Next to continue insert EZI11 tif 2 5 Configuring the Router The Setup Assistant will now confi...

Page 29: ...F5D8636 4_man updated by ARC Page 29 of 121 2 6 Checking Internet Connection We are almost done The Setup Assistant will now check your connection to the Internet insert EZI14 tif...

Page 30: ...website You can use the Setup Assistant to set up your other wired and wireless computers to connect to the Internet by clicking Next If you decide to add computers to your Router later select Finish...

Page 31: ...y ARC Page 31 of 121 2 7 Optional Assistance Connecting Other Computers This optional step will help you to connect additional wired and wireless computers to your network Follow the on screen instruc...

Page 32: ...C Page 32 of 121 Once you have verified that your other wired and wireless computers are properly connected your network is set up and working You can now surf the Internet Click Next to return to the...

Page 33: ...rk from neighboring wireless enabled computers The Security Assistant will guide you through the process Click Security Assistant and follow the on screen instructions Insert EZI25 tif Circle Security...

Page 34: ...F5D8636 4_man updated by ARC Page 34 of 121 3 1 Picking the Security Type Select the security type for your wireless network and click Next to continue insert EZI30 tif...

Page 35: ...if 3 3 Transferring the Key After setting up your wireless security you will have to transfer the network key to each of your wireless computers Click on Transfer Key if you have a USB flash drive Fol...

Page 36: ...ying the Connection If all your wireless computers are able to connect to the Router click Next If you are having trouble select I had problem with at least one computer and click Next Then follow on...

Page 37: ...y and securely Click Finish to take you back to the main menu insert EZI37 tif Alternate Setup Method Step 1 Hardware Connections Follow the Quick Installation Guide See the QIG or Step 1 Hardware Con...

Page 38: ...press the Enter key insert IP_Address tif Logging into the Router You will see the Router s home page in your browser window The home page is visible to any user who wants to see it To make any chang...

Page 39: ...formation see the section in this manual titled Changing the Login Time Out Setting Understanding the Web Based Advanced User Interface The home page is the first page you will see when you access the...

Page 40: ...tion called Logging into the Router 5 Internet Status Indicator This indicator is visible in all pages of the Router indicating the connection status of the Router When the indicator says Connected in...

Page 41: ...ing on the links or by clicking on the Internet WAN quick navigation link on the left side of the screen 11 Features Shows the status of the Router s firewall wireless and UPnP Remote Management featu...

Page 42: ...n type Your ISP connection settings are provided to you by your ISP To configure the Router with the settings that your ISP gave you click Connection Type A on the left side of the screen Select the c...

Page 43: ...if Setting your ISP Connection Type to PPPoE or PPPoA PPPoE Point to Point Protocol over Ethernet is the standard method of connecting networked devices It requires a user name and password to access...

Page 44: ...rely required by an ISP If you are not sure if your ISP requires a service name leave this blank 5 IP assigned by ISP 1 For the Dynamic IP connection Select Yes if your ISP instructed you to use Dynam...

Page 45: ...minutes of no activity Checking the box and enter the number of minute that you want the modem router to auto disconnect after no activity After this time has been exceeded the connection will be ter...

Page 46: ...VPI and Virtual Circuit Identifier VCI parameter here These identifiers are assigned by your ISP 3 Encapsulation Select LLC or VC MUX your ISP uses Click Apply Changes to save and activate your settin...

Page 47: ...Enter a default gateway IP address assigned by your ISP 5 VPI VCI Enter your Virtual Path Identifier VPI and Virtual Circuit Identifier VCI parameters here These identifiers are assigned by your ISP 6...

Page 48: ...packets to the default gateway assigned by your ISP 4 VPI VCI Enter your Virtual Path Identifier VPI and Virtual Circuit Identifier VCI parameter here These identifiers are assigned by your ISP 5 Enca...

Page 49: ...omain Name Server is a server located on the Internet that translates Universal Resource Locaters URLs like www belkin com to IP addresses Many Internet Service Providers ISPs do not require you to en...

Page 50: ...www then press the Enter key insert IP_Address tif Use the same screenshot You will see the Router s home page in your browser window Viewing the LAN Settings Clicking on the header of the LAN tab 1 w...

Page 51: ...F5D8636 4_man updated by ARC Page 51 of 121 FW11 tif...

Page 52: ...u choose should be a non routable IP Examples of a non routable IP are 192 168 x x where x is anything between 0 and 255 10 x x x where x is anything between 0 and 255 2 Subnet Mask There is no need t...

Page 53: ...a computer is assigned an IP address by the DHCP server the IP address will not change for that particular computer Setting lease times for shorter intervals such as one day or one hour frees IP addre...

Page 54: ...ix digits that are unique to your Router Your network name will look something like Belkin_N_ADSL_123456 You can change this to anything you choose or you can leave it unchanged Keep in mind if you de...

Page 55: ...In other countries there are other channel requirements Your Router is configured to operate on the proper channels for the country in which you reside The channel can be changed if needed If there ar...

Page 56: ...nd 802 11b compliant devices to join the network 4 802 11n Setting the Router to this mode will allow only N draft 802 11n compliant devices to join the network keeping out 802 11g and 802 11b devices...

Page 57: ...1b cards on your network If you are in an environment that includes little to no 802 11g or 802 11b wireless network traffic you will achieve the best N wireless performance with protected mode OFF Co...

Page 58: ...or PIN method to allow a device access to your wireless network Conceptually the two methods work as follows PBC Push and hold the WPS button located on the back of your Router for three seconds Then...

Page 59: ...rar Click Generate New PIN to change the PIN from the default value Click Restore Default PIN to reset the PIN value 4 Push Button Configuration PBC Method PBC is an alternate method to connect to a W...

Page 60: ...wireless client components to support WPA2 KB971021 The update is available from http support microsoft com kb 917021 IMPORTANT You also need to ensure that all your wireless client cards adapters su...

Page 61: ...wireless computers are updated to work with WPA2 and have the correct settings to get proper connection to the Router Setting WPA Security Note To use WPA security your wireless network cards must be...

Page 62: ...clients to match these settings FW18 tif Setting WEP Encryption Note to Mac users The Passphrase option will not operate with Apple AirPort To configure encryption for your Mac computer set the encry...

Page 63: ...mal Key A hexadecimal key is a mixture of numbers and letters from A F and 0 9 64 bit keys are 10 digits long and can be divided into five two digit numbers 128 bit keys are 26 digits long and can be...

Page 64: ...ch computers are allowed on the wireless network Note This list applies only to wireless computers This list can be configured so any computer attempting to access the wireless network that is not spe...

Page 65: ...ess list lets you specify computers that you DO NOT want to access the network Any computer in the list will not be allowed access to the wireless network All others will 1 Select the Deny radio butto...

Page 66: ...r Drop Attack ICMP defect RIP defect Fragment flooding The firewall also masks common ports that are frequently used to attack networks These ports appear to be stealth meaning that for all intents an...

Page 67: ...them because they cannot be seen A list of common applications has been provided in case you need to configure the Virtual Server function for a specific application If your application is not listed...

Page 68: ...y Changes You can only pass one port per internal IP address Opening ports in your firewall can pose a security risk You can enable and disable settings very quickly It is recommended that you disable...

Page 69: ...9 Click Apply Changes The computer at the IP address you specified will now be blocked from Internet access at the times you specified Note Be sure you have selected the correct time zone under Utili...

Page 70: ...work by clicking in the space provided 2 and entering the MAC address of the computer you want to add to the list Click Add 3 then Apply Changes 4 to save the settings You can have a MAC address filte...

Page 71: ...and select Enable Click Apply Changes for the change to take effect If you are using multiple static WAN IP addresses it is possible to select which WAN IP address the DMZ host will be directed to Typ...

Page 72: ...ing up the Router s Dynamic DNS Update Client You must register with DynDNS org s free update service before using this feature Once you have your registration follow the directions below 1 Select Dyn...

Page 73: ...to find potential victims on the Internet By pinging a specific IP address and receiving a response from the IP address a hacker can determine that something of interest might be there The Router can...

Page 74: ...f To turn off the ping response select Block ICMP Ping 1 and click Apply Changes The Router will not respond to an ICMP ping Utilities The Utilities screen lets you manage different parameters of the...

Page 75: ...Sometimes it may be necessary to restart or reboot the Router if it begins working improperly Restarting or rebooting the Router will NOT delete any of your configuration settings FW31 tif Restarting...

Page 76: ...0 second countdown will appear on the screen When the countdown reaches zero the Router will be restarted The Router home page should appear automatically If not type in the Router s address default 1...

Page 77: ...F5D8636 4_man updated by ARC Page 77 of 121 FW34 tif 1 Click the Restore Defaults button 2 The following message will appear Click OK FW35 tif...

Page 78: ...ntdown reaches zero the Router s defaults will be restored The Router home page should appear automatically If it does not type in the Router s address default 192 168 2 1 into the navigation bar of y...

Page 79: ...F5D8636 4_man updated by ARC Page 79 of 121 1 Click Save A window called File Download will open Click Save FW38 tif...

Page 80: ...the location where you want to save the configuration file Select a location You can name the file anything you want or use the default name user conf Be sure to name the file so you can locate it yo...

Page 81: ...1 of 121 3 When the save is complete you will see the window below Click Close FW40 tif 4 The configuration is now saved Restoring a Previous Configuration This option will allow you to restore a prev...

Page 82: ...e configuration file All configuration files end with a conf Locate the configuration file you want to restore and double click on it FW42 tif 2 You will be asked if you want to continue Click OK FW43...

Page 83: ...pe in the Router s address default 192 168 2 1 into the navigation bar of your browser Updating the Firmware From time to time Belkin may release new versions of the Router s firmware Firmware updates...

Page 84: ...ow will appear informing you that either no new firmware is available or that there is a new version available If a new version is available you will have the option to download it Downloading a New V...

Page 85: ...ve the firmware file Select a location You can name the file anything you want or use the default name Be sure to locate the file in a place where you can locate it yourself later When you have select...

Page 86: ...the next steps in Updating the Router s Firmware Updating the Router s Firmware 1 In the Firmware Update page click Browse A window will open that allows you to select the location of the firmware upd...

Page 87: ...mware file you just selected Click Update FW46 tif 3 You will be asked if you are sure you want to continue Click OK FW47 tif 4 You will see one more message This message tells you that the Router may...

Page 88: ...sh to add a password for greater security you can set a password here Write down your password and keep it in a safe place as you will need it if you need to log into the Router in the future It is al...

Page 89: ...Allow at least 15 minutes for the Router to contact the time servers on the Internet and get a response You cannot set the clock yourself FW49 tif Enabling Remote Management Before you enable this adv...

Page 90: ...ssaging games and other applications that are UPnP compliant Some applications require the Router s firewall to be configured in a specific way to operate properly This usually requires opening TCP an...

Page 91: ...dvanced interface the Router will perform a check to see if new firmware is available If so you will be notified You can choose to download the new version or ignore it FW49 tif Manually Configuring N...

Page 92: ...Ethernet Built In or Ethernet in the Connect via drop down menu 1 xxxxxxx use current image keep 3 Next to Configure 2 if Manually is selected your Router will need to be set up for a static IP connec...

Page 93: ...If you made any changes the following window will appear Click Save xxxxxxx use current image keep Restart the computer When the computer restarts your network settings are now configured for use with...

Page 94: ...ed If it is you will need to configure your Router for a PPPoE connection type using your user name and password 5 If Manually is selected your Router will need to be set up for a static IP connection...

Page 95: ...ows 2000 NT or XP 1 Click Start Settings then Control Panel 2 Double click on the Network and dial up connections icon Windows 2000 or the Network icon Windows XP 3 Right click on the Local Area Conne...

Page 96: ...wing IP address 2 is selected your Router will need to be set up for a static IP connection type Write the address information the table below You will need to enter this information into the Router w...

Page 97: ...ndow 98 Me IP properties tif use current image keep 3 If Specify and IP address is selected your Router will need to be set up for a static IP connection type Write the address information in the tabl...

Page 98: ...settings chart tif keep use current image 7 If not already selected select Obtain IP address automatically on the IP address tab Click OK Restart the computer When the computer restarts your network s...

Page 99: ...ser s settings to the recommended settings in this section Microsoft Internet Explorer 4 0 or Higher 1 Start your web browser Select Tools then Internet Options insert Internet_options tif 2 In the In...

Page 100: ...F5D8636 4_man updated by ARC Page 100 of 121 IE6_Internet_Optio ns_Connections jpg 3 Under the Internet Options screen click on Connections and select LAN Settings...

Page 101: ...ation script and Use a proxy server Click OK Then click OK again in the Internet Options page IE6_Internet_Options_ Connections_LAN_Settings jpg Netscape Navigator 4 0 or Higher 1 Start Netscape Click...

Page 102: ...t screen does not appear within 15 20 seconds open up your CD ROM drive by double clicking on the My Computer icon that is located on your desktop 2 Next double click on the CD ROM drive that the Setu...

Page 103: ...ewall software installed on the computer attempting to access the Internet Examples of third party firewall software are ZoneAlarm BlackICE PC Protection McAfee Personal Firewall and Norton Personal F...

Page 104: ...tant is not able to connect the Router to the Internet please check the following items 1 Use the troubleshooting suggestions within the Setup Assistant If the troubleshooting screen does not open aut...

Page 105: ...t light is blinking Solution If you cannot connect to the Internet the Modem light is on and the Internet light is blinking the problem may be that your connection type may not match the ISP s connect...

Page 106: ...blem I can t connect to the Internet wirelessly Solution If you are unable to connect to the Internet from a wireless computer please do the following 1 Look at the lights on your Router Your Belkin R...

Page 107: ...le Networks you may have a range or interference problem Please see the suggestions discussed in the section titled Placement of your Router for Optimal Performance in this User Manual 2 Using a compu...

Page 108: ...b and select the rate property Wireless client cards are usually set to automatically adjust the wireless transmit rate for you but doing so can cause periodic disconnects when the wireless signal is...

Page 109: ...ecting your WEP encryption mode you can type in your hex WEP key manually or you can type in a passphrase in the Passphrase field and click Generate to create a WEP key from the passphrase Click Apply...

Page 110: ...is provided for me automatically at the bottom is unchecked If you are using this computer to connect to a corporate network please consult your network administrator if this box needs to be checked...

Page 111: ...e used on all of the clients that you set up For example your PSK might be something like Smith family network key 4 Click Apply Changes to finish You must now set all clients to match these settings...

Page 112: ...tions of your client card 2 Once the Advanced button is clicked the Belkin Wireless LAN Utility will appear This Utility will allow you to manage all the advanced features of the Belkin client card 3...

Page 113: ...tton and you will see the client card properties screen 4 For a home or small business user select WPA PSK under Network Administration 5 Select TKIP or AES under Date Encryption This setting will hav...

Page 114: ...d 2 4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2 4GHz Common household devices such as cordless phones and microwave ovens may int...

Page 115: ...based on the same version of the draft 802 11n specifications and may require a software upgrade for best results Technical Support You can find technical support information on our website www belkin...

Page 116: ...n accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment...

Page 117: ...ted by the ACTA On the bottom of this equipment is a label that contains among other information a product identifier in the format US BKCDL01BF5D8636A If requested this number must be provided to the...

Page 118: ...e If you experience trouble with this telephone equipment Please contact the following address and phone number for information on obtaining service or repairs The telephone company may ask that you d...

Page 119: ...normal use wear and tear erosion depletion obsolescence abuse damage due to low voltage disturbances i e brownouts or sags non authorized program or system equipment modification or alteration How to...

Page 120: ...an implied warranty lasts so the above limitations may not apply to you IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL SPECIAL DIRECT INDIRECT CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS BUT NOT LIMI...

Page 121: ...s Park Tuggerah NSW 2259 Australia 61 0 2 4350 4600 61 0 2 4350 4700 fax 2008 Belkin International Inc All rights reserved All trade names are registered trademarks of respective manufacturers listed...

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