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17
Problem Solution
Seal LED Flashing
• Unit is overheated. Always allow 20 seconds between seals. Under heavy usage,
appliance will shut off automatically and Red Light will flash. Wait for 20 min. for
unit to cool off.
• Always wait 40 seconds between seals.
•Vacuum pump running more than 120 seconds. Under heavy usage, appliance will
shut off automatically and Red Light will flash. See next section Vacuum Pump is
running, but bag is not evacuating.
Vacuum Pump is
running, but bag is
not evacuating
• If making a bag from a roll, make sure one end of bag is sealed. See How to
Make a Bag from a Vacuum Sealing Roll.
• Adjust the bag and try again. Make sure the open end of the bag in down inside
the vacuum channel.
• Check for wrinkles in bag along Sealing Strip. To prevent wrinkles in the seal,
gently stretch bag flat while inserting bag into Vacuum Channel.
• Open unit and make sure Gaskets are inserted properly and there are no foreign
objects, dirt, or debris on the Upper or Lower Gasket (See Care and Cleaning).
• Latch has been left in OPERATE position: Gaskets may be compressed.
Unlatch and allow 10 to 20 minutes for Gaskets to expand.
• Make sure the accessory hose is not attached to accessory port.
• Make sure the lid is latched down all the way. If the Latch does not catch the lid
and bring it down, there will be a leak between the Gaskets.
Gasket is loose or
has a tear
• Take out the gasket, clean it and reinsert the Gasket into the Vacuum Channel
(See Care and Cleaning).
• Contact us for replacement.
Bag is not sealing
properly
Too much liquid in bag, freeze before vacuuming.
• Check for food debris around seal area. If present, take out the gasket, clean it
and reinsert the Gasket into the Vacuum Channel (See Care and Cleaning).
• Bag has wrinkles: To prevent wrinkles in the seal, gently stretch bag flat while
inserting bag into Vacuum Channel.
No lights on the
control panel
•
Make sure unit is plugged in.
• Make sure wall outlet is functional.