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Guarantee
The terminal described was specially selected for you by Belgacom. Unless otherwise stipulated by contract, the
terminal carries a two years guarantee covering the cost of spare parts and labour due to a material or manufacturing
defect.
The guarantee will take effect as from the date on which the device is collected or delivered.
If you should have any diffi culties with your terminal, you should go to one of our Téléboutiques or to one of our
authorized sales agencies, bringing with you the sales slip and the complete device in its original packaging or a
packaging ensuring a similar degree of protection.
The addresses of our Téléboutiques and authorized sales agencies are in the information pages of the telephone
Directory.
In the event of defective material or a manufacturing defect, your device will be repaired or replaced free of charge on
presentation of the sales slip.
Belgacom alone will determine what repairs and / or replacements will be necessary. The guarantee period applicable
to a device which has been repaired or replaced will end on expiry of the guarantee period applicable to the device
purchased but may not be less than three months.
The guarantee does not cover :
-
damage of any kind, the origin of which is not prior to the sale;
-
any damage, malfunction or defect due to a fault of the customer or the cause of which is external to the device :
lightning, voltage surge, humidity, accidental deterioration, improper use or poor maintenance, failure to follow the
instructions or any case of force majeure;
-
repair or replacement of the movable elements (cords, wires, plugs, antennas, etc.), replacement of accessory
elements, the regular renewal of which is necessary (batteries, paper, ink, etc.) or the supply of cleaning products.
The guarantee will not apply :
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if the customer personally modifi es or repairs the device or does so with the assistance of any person who is not
authorized by Belgacom;
-
or if the customer removes or falsifi es the manufacturing numbers and / or the markings on the terminal. Belgacom
will not be liable for any indirect or non-material loss suffered by the customer due to a malfunction of the
terminal such as in particular a production loss, loss of earnings or loss of a contract.
The general terms and conditions applicable to our terminals may be obtained on application to any of the
Belgacom departments accessible to the public or see www.belgacom.be.
BELGACOM S.A. of public law,
Bd. du Roi Albert II 27
B-1030 Brussels
VAT BE 0202.239.951
R.P.M. Brussels
GUARANTEE
