BELGACOM Forum 526, Mounting And Commissioning Manual

Page: 14 / 232

12
Features
Telecommunications Applications) standards are supported for the
purpose of integrating CTI applications.
Forum 525/526 also features an integrated browser-based CTI
application, the Forum CTI. The Forum CTI allow users to call up
and use telephone functions from their PCs.
Furthermore, the Forum CTI Touch web application is a
web-based solution available for controlling telephony
functions with current smartphones.
Further Telephony Features
The installed memory card enables you to operate a digital voice
memory and voice information system. A 1 GB memory card
offers about 60 minutes of recording time. For more information,
please refer to the user guides “Forum Voicemail” and
“Forum Auto Attendant”.
You can optimise your telephone communication by using the
team functions and the call-queuing function.
With an additional licence, the web application Forum Count can
be used. This web application enables you to register and store
telephony connections and evaluate the connections with user
defined filters. Further information can be found in the online help
of the web console.
You can integrate external telephony applications via the
extended CSTA interface. The extended CSTA interface is licensa-
ble separately (see
CSTA interface starting on page 199).
Networking
As your company’s requirements grow, the Forum 525/526 can be
networked with other telecom systems (see
PBX Networking start-
ing on page 144). The Forum 525/526 can then operate as a sub-
system or DECT server. To operate the system as a DECT server
the system’s U
pn
ports must be DECT-capable. It is also possible
to create a telecom system with several networked telecom instal-
lations.
Voice over IP (VoIP)
Forum 525/526 supports the connection of VoIP terminals, ena-
bling the company’s existing internal network infrastructure (LAN