BELGACOM Forum 500, User Manual

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Scope of Features 10
Features
Notification Call
Voicebox owners can also be notified of the arrival of messages in
their voiceboxes
on a different terminal . After accepting the call
and entering a PIN, owners are directly connected to their voice-
boxes.
Secretarial Function
The owner of a voicebox can define a secretarial call number
that is called when incoming messages arrive in the box. In this
case the message is not recorded by the voicebox.
Callers hear the welcoming text or the standard text for the secre-
tarial function before being put through to the “secretary.” On
accepting calls, the secretary is directly connected to the callers
and can speak with them.
Forwarding to the Voicebox Secretary
If the voicebox owner has configured a secretary but has not acti-
vated the divert to the secretary, callers can put themselves
through to the secretary. To do this, callers must press the
star key
*
either while they hear the greeting text of the voice-
box or once they have begun to leave a message.
Tip: The voicebox owner should inform callers in the greeting that
they can be connected to the secretary by pressing the star
key
*
.
Forward Message with Comment
The owner of a voicebox can add a comment to a message and
forward it internally to the owner of another voicebox.
Remote Access and Remote Control
Forum Voicemail can be accessed and controlled remotely from
any DTMF-capable telephone or DTMF hand-held transmitter.