Guide 1 for Samsung Galaxy A42 5G
This guide is intended to provide support to you when you return your old mobile
phone and the switch to your new mobile phone.
Below are instructions on how to
install your new mobile phone
and how to
install MFA
, multifactor authentication on the new device. This is followed by a
description of how to
factory restore
your old mobile phone, which you need to
do before submitting it to the Service Center.
If you have content that you want to transfer from your old mobile phone to your
new one, use the
“Guide 2 for Samsung Galaxy A42 5G”
instead. The content
transfer needs to be done before the factory reset.
Install your new mobile phone
1.
Pick up your new mobile phone at Service Center.
2.
Insert the SIM card, from your old mobile phone into the new
device. The hatch is located at the top left of the new device.
3.
Turn on the device by pressing the on/off button on the right
4.
Then select the language you want the device to display. Press
“Next”.
