BELGACOM Forum 500, User Manual

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Scope of Features 7
Features
Features
An intelligent voicebox system provides users with enhanced,
easy-to-operate voice-mail functions. The same operating proce-
dures can be used with the
Forum Voicemail programme on
corded and cordless system terminals and on standard DTMF
(dual-tone multifrequency) terminals.
Most features provided by the Forum Voicemail programme can
be set directly on the terminals without the aid of a PC. The con-
figuration and administration of the programme are supported
using the Forum 500 / Forum 5000’s Web console and are
explained in detail in the online help documentation.
Scope of Features
Call Number of Forum Voicemail
Forum Voicemail is accessed via an internal or external call.
Your system administrator configures an appropriate subscriber
call number in the Forum 500 / Forum 5000 and gives it to the
subscribers who have their own voicebox. After users dial this
number, they are guided through further operation by
post-dial-
ling digits according to the voice prompts.
The Voice Menu: User Guidance
Internal and external users are guided acoustically through opera-
tion by prompt texts. The prompts are tailored to the current user
– one who has a voicebox or any other caller connected to a
voicebox – and to the situation at hand.
Depending on the type of system terminals used and the features
they are equipped with, information regarding important features
– such as playback or message deletion – is also indicated by the
LEDs and on the display and/or by corresponding icons. On such
devices, menus which have been specially integrated and
expanded for
Forum Voicemail can be used instead of the
number keypad to activate features. Code-number procedures