34 / EN
Washer-Dryer
Troubleshooting
It does not rinse well.
• The amount, brand and storage conditions of the detergent used are inappropriate. >>>
Use a detergent appropriate for the washing
machine and your laundry. Keep detergents closed in an environment free of humidity and do not expose them to excessive
temperatures.
• Detergent is put in the wrong compartment. >>>
If detergent is put in the prewash compartment although prewash cycle is not
selected, machine can take this detergent during rinsing or softener step. Put the detergent in the correct compartment.
• Pump filter is clogged. >>>
Check the filter.
• Drain hose is folded. >>>
Check the drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent is used. >>>
Using insufficient amount of detergent for the water hardness can cause the laundry
to become stiff in time. Use appropriate amount of detergent according to the water hardness.
• Detergent is put in the wrong compartment. >>>
If detergent is put in the prewash compartment although prewash cycle is not
selected, machine can take this detergent during rinsing or softener step. Put the detergent in the correct compartment.
• Detergent might be mixed with the softener. >>>
Do not mix the softener with detergent. Wash and clean the dispenser with hot
water.
Laundry does not smell like the softener. (**)
• Detergent is put in the wrong compartment. >>>
If detergent is put in the prewash compartment although prewash cycle is not
selected, machine can take this detergent during rinsing or softener step. Wash and clean the dispenser with hot water. Put the
detergent in the correct compartment.
• Detergent might be mixed with the softener. >>>
Do not mix the softener with detergent. Wash and clean the dispenser with hot
water.
Detergent residue in the detergent drawer. (**)
• Detergent is put in wet drawer. >>>
Dry the detergent drawer before putting in detergent.
• Detergent has gotten damp. >>>
Keep detergents closed in an environment free of humidity and do not expose them to excessive
temperatures.
• Water pressure is low. >>>
Check the water pressure.
• The detergent in the main wash compartment got wet while taking in the prewash water. Holes of the detergent compartment are
blocked. >>>
Check the holes and clean if they are clogged.
• There is a problem with the detergent drawer valves. >>>
Call the Authorized Service Agent.
• Detergent might be mixed with the softener. >>>
Do not mix the softener with detergent. Wash and clean the dispenser with hot
water.
There is detergent left on the laundry. (**)
• Excessive laundry was loaded in. >>>
Do not load the machine in excess.
• Wrong programme and temperature were selected. >>>
Select the proper programme and temperature for the laundry to be
washed.
• Wrong detergent was used. >>>
Select the proper detergent for the laundry to be washed.
Too much foam forms in the machine. (**)
• Improper detergents for the washing machine are being used. >>>
Use detergents appropriate for the washing machine.
• Excessive amount of detergent is used. >>>
Use only sufficient amount of detergent.
• Detergent was stored under improper conditions. >>>
Store detergent in a closed and dry location. Do not store in excessively hot
places.
• Some meshed laundry such as tulle may foam too much because of their texture. >>>
Use smaller amounts of detergent for this
type of item.
• Detergent is put in the wrong compartment. >>>
Put the detergent in the correct compartment.
• Softener is being taken early. >>>
There may be problem in the valves or in the detergent dispenser. Call the Authorized Service
Agent.
Foam is overflowing from the detergent drawer.
• Too much detergent might be used. >>>
Mix 1 tablespoonful softener and ½ l water and pour into the main wash compartment of
the detergent drawer.
• Put detergent into the machine suitable for the programmes and maximum loads indicated in the “Programme and consumption table”.
When you use additional chemicals (stain removers, bleaches and etc), reduce the amount of detergent.
