BayTech RPC-2 Owner'S Manual Download

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RPC-SERIES OWNER’S MANUAL
APPENDIX D

APPENDIX D - RPC TROUBLESHOOTING
GUIDE (Cont’)

PROBLEM

SYMPTOM

CAUSE

SOLUTION

PING not echoing
request

Gets request timeout

Check network
connection

Forgot Password

Cannot access unit
past password prompt

Call a BayTech
Applications
Engineer

Cannot configure
network parameters

No access to network
parameters

Trying to
configure thru
network port

Access unit thru
serial port

Summary of Contents for RPC-2

Page 1: ...OWNER S MANUAL _________________ BAYTECH REMOTE POWER CONTROL UNIT FOR MODELS RPC 2 RPC 2A RPC 2 MD01 RPC 2 RDR RPC 3 RPC 3A RPC 5 BayTech Manual Publication U140E125 03 July 1998 ...

Page 2: ...ks of Bay Technical Associates Inc IBM IBM PC IBM PC AT IBM PC XT are products and registered trademarks of International Business Machines Corporation Hewlett Packard LaserJet is a product and registered trademark of the Hewlett Packard Company PROCOMM PLUS is a product and registered trademark of Datastorm Technologies Inc ...

Page 3: ...l toll free from anywhere in the United States using 1 800 523 2702 or contact us at our Web Site www baytechdcd com BayTech manufactures many remote site management products data switches data collection multiplexers remote power controllers and peripheral print sharers If you would like information on any of these products please contact BayTech Customer Service at the numbers previously listed ...

Page 4: ...fied in this document The information in this document is proprietary to Bay Technical Associates Inc In the interest of improving internal design operational function and or reliability Bay Technical Associates Inc reserves the right to make changes to the products described in this document without notice Bay Technical Associates Inc does not assume any liability that may occur due to the use or...

Page 5: ...AL CONNECTION 19 OPERATION 20 ACCESSING MAIN MENU 21 CONTROLLING RECEPTACLES 21 CONFIGURATION 22 CHANGE PASSWORD 23 DISABLING A PASSWORD 24 CHANGE OUTLET NAME 24 ENABLE DISABLE CONFIRMATION 25 ENABLE DISABLE STATUS MENU 26 RPC 2 MD01 AND RPC 2 RDR 27 LOCAL ACCESS USING THE EIA 232 PORT 27 REMOTE ACCESS USING MODEM CONNECTIONS 28 OPERATION 29 ACCESSING MAIN MENU 29 CONTROLLING RECEPTACLES 30 ACCESS...

Page 6: ...D USER 43 DELETE USER 43 CHANGE PASSWORD 44 CHANGE OUTLET LIST 46 CONFIGURATION 47 IP ADDRESS 47 SUBNET MASK 48 GATEWAY 48 UNIT ID 49 ACCESS 49 OUTLETS 50 OUTLET STATUS DISPLAY 51 COMMAND CONFIRMATION 51 OUTLET POWER UP DELAY 51 NAME OUTLETS 52 DISPLAY OUTLET USER 54 UNIT STATUS 54 SYSTEM STATUS 55 NETWORK INTERFACE 55 LOGGED USERS 56 OUTLET STATUS 57 RESET UNIT 57 COMMAND SUMMARY 57 EQUIPMENT SET...

Page 7: ... vii ...

Page 8: ... remote equipment There are six different RPC models Four models operate at 115 VAC 15 Amp Two models operate at 230 VAC 10 Amp 115 VAC 50 60 Hz 15 Amp RPC 2 Six receptacles and an EIA 232 connection RPC 2 MD01 Six receptacles EIA 232 connection and a 2400 bps Modem RPC 2 RDR Six receptacles EIA 232 connection and Ring Detect Reset RPC 3 Eight receptacles Ethernet and EIA 232 connections RPC 5 Fou...

Page 9: ... 36 of this manual Each Quick Start will discuss similar models RPC 2 AND RPC 2A QUICK START EIA 232 serial Using the 9FRJ45PC 1 adapter and the connection RJ08X007 cable connect the serial port of your computer to the RJ 45 port labeled EIA 232 Load serial port communications software Set serial communications parameters to 9600 bps 8 data bits 1 stop bit and no parity OPERATION Accessing Main Me...

Page 10: ...To set or change the status of the receptacles enter one of the following commands ON n OFF n REBOOT n where n is the outlet number you want to command Entering an outlet number of 0 sends the command to all outlets Reboot only works on outlets which are in the ON condition CONFIGURATION Type CONFIG from the RPC prompt The following menu appears For the RPC 2 RPC CONFIG 1 Change Password 2 Change ...

Page 11: ...length is 8 alphanumeric characters The password feature is case sensitive Change Outlet Name Default Outlet Names are Outlet 1 Outlet 2 The maximum field length is 10 alphanumeric characters Enable Disable Default setting is enabled This setting Confirmation prompts the user for a Yes or No when making changes Enable Disable Default setting is enabled This setting Status Menu toggles the menu on ...

Page 12: ... computer to the RJ 45 port labeled EIA 232 Load serial port communications software Set serial communications parameters to 9600 bps 8 data bits 1 stop bit and no parity Remote access using modem connections RPC 2 MD01 Using the RJ04X007 RJ 11 modular cable Internal Modem connect either port labeled LINE on the RPC unit to the telco wall jack Proceed to Accessing Main Menu via Modem RPC 2 RDR Plu...

Page 13: ...odem Using the 25MRJ45MD 8 adapter and the RJ08X007 8 pin crossed cable connect the DB 25 female port of the modem to the RJ 45 port labeled EIA 232 on the back of the RPC unit OPERATION Accessing Main Menu Power on the RPC unit The following status menu appears RPC 2 Series c 1997 by BayTech F2 07 Circuit Breaker On 1 OUTLET 1 Off 2 OUTLET 2 Off 3 OUTLET 3 Off 4 OUTLET 4 Off 5 OUTLET 5 Off 6 OUTL...

Page 14: ...t to command Entering an outlet number of 0 sends the command to all outlets Reboot only works on outlets which are in the ON condition CONFIGURATION Type CONFIG from the RPC prompt The following menu appears RPC CONFIG 1 Change Password 2 Change Outlet Name Enter Request Change Password Default password is cr The maximum field length is 8 alphanumeric characters The password feature is case sensi...

Page 15: ...is inlet must have power for the unit to operate Local access Using the 9FRJ45PC 1 adapter and the using EIA 232 serial RJ08X007 8 pin crossed cable connect the connection serial port of your computer to the RJ 45 port labeled EIA 232 on the RPC unit Remote access using Using a straight 10Base T cable connect network port the port labeled Ethernet on the RPC to the connection network hub Establish...

Page 16: ...e serial communication parameters are correctly configured Outlet Control From the RPC prompt enter one of the following commands ON n OFF n REBOOT where n is the outlet number you want to command Entering an outlet number of 0 sends the command to all outlets Type MENU to return to the main menu Reboot only works on outlets which are in the ON condition Manage Users New users a maximum of 4 for t...

Page 17: ... the numbers separated by commas Example 2 6 8 Default is no outlets selected CONFIGURATION IMPORTANT For network access you must configure the IP address subnet mask and gateway from the serial port NOTE Network parameters such as IP Address require a unit reset IP Address Enter the RPC unit s IP address in dotted decimal format 200 4 3 50 Default is 0 0 0 0 Subnet Mask Enter the RPC unit s subne...

Page 18: ...ammable elapse time before applying power to an outlet after unit power up reset or reboot Default is 0 Name Outlets Default name is Outlet 1 Outlet 2 Display Outlet Users A display of outlet user assignments Default is no users assigned UNIT STATUS The RPC sends a Unit Status Menu that provides vital information about the RPC system status network interface logged user status and outlet status Se...

Page 19: ... or call toll free inside the United States at 800 523 2702 At a minimum you should receive the following a The RPC unit b This manual with any applicable addendum s c Power Cords 4 with RPC 5 1 with RPC2A RPC3A d 1 ea DE 9 9 pin PC com port adapter 9FRJ45PC 1 e 1 ea RJ 45 cross over cable RJ08X007 f 1 ea RJ 11 telco cable RJ04X007 RPC 2 MD01 RPC 2 RDR g 1 ea external modem adapter 25MRJ45MD 8 RPC...

Page 20: ...nection next to the circuit breaker CAUTION Before removing or replacing any cables or power cords turn off main power switch located on the RPC Series Unit Communication to the unit will be disrupted while power is off CAUTION Do not exceed the AC current rating for the selected model See Appendix A SPECIFICATIONS for each RPC model CAUTION Although the power switch is turned OFF the unit is not ...

Page 21: ...ned ON If you choose the option requesting the RPC to reboot all connected equipment the RPC sequences power to each outlet turned ON in 0 1 second intervals CIRCUIT BREAKER In the case of power overload the circuit breaker automatically trips Determine the cause of the tripped circuit breaker correct the problem then reset the circuit breaker by depressing the circuit breaker switch Power to the ...

Page 22: ...A 232 device such as a computer terminal or external modem Most serial computers do not have RJ 45 connections therefore an adapter is provided with this unit to convert from a DE 9 connector to an RJ 45 connector BayTech Part No 9FRJ45PC 1 An adapter to convert from a DB 25 connector to an RJ 45 connector is also available from BayTech upon request BayTech Part No 25FRJ45PC 1 Figure 2 RJ 45 recep...

Page 23: ...ke line 4 TX Output Transmit Data data out 5 RX Input Receive Data data in 6 N C N C No Connection 7 GND Signal Ground 8 DCD Input DCD into the RPC Not used on RPC 2 MD01 To interface a computer or terminal to the RPC refer to comment on Page 19 Refer to Figure 4 if the host computer or terminal has a DB 25 male connector Refer to Figure 5 if the host computer has a DE 9 male connector 1 2 3 4 5 6...

Page 24: ...by using a 25MRJ45MD 8 adapter Figure 6 Several types of modem adapters are available from BayTech Contact an applications engineer for help in choosing the correct adapter RJ 45 FEMALE DE 9 DTR DCD GND DSR CTS RTS RX TX 2 3 4 5 6 7 8 8 7 6 5 4 3 2 1 1 GRAY BROWN YELLOW GREEN RED BLACK ORANGE BLUE Figure 5 Computer Terminal Adapter BayTech Part No 9FRJ45PC 1 Crossed RJ 45 cable is required ...

Page 25: ...ctors are used as shown in Figures 4 6 or to interface the RPC to another BayTech product with modular connectors such as the DS Series data switch 1 2 3 4 5 6 7 8 8 7 6 5 4 3 2 PIN RJ 45 RJ 45 CONDUCTOR BLUE ORANGE BLACK RED GREEN YELLOW BROWN GRAY PIN 1 GRAY BROWN YELLOW GREEN RED BLACK ORANGE BLUE COLOR COLOR Figure 7 Crossed 8 pin Modular Cable BayTech Part No RJ08X007 7 feet ...

Page 26: ... local EIA232 device SERIAL CONNECTION such as a computer terminal or external modem Most serial computers do not have RJ 45 connections therefore an adapter is provided with this unit to convert from a DE 9 connector to an RJ 45 connector BayTech Part No 9FRJ45PC 1 If you are connecting to a modem use a modem adapter BayTech Part No 25MRJ45MD 8 BayTech also manufactures a computer terminal adapte...

Page 27: ...ATION The RPC s main menu allows the user to monitor and control the equipment attached to each of the RPC 2 and RPC 2A s six receptacles From this menu you can turn on turn off or reboot attached equipment individually or all equipment simultaneously The RPC recognizes three basic operating commands ON n cr OFF n cr and REBOOT n cr where n represents the outlet number and cr represents a carriage...

Page 28: ...ear ensure the correct cables and adapters are being used and they are connected properly Also verify the serial communication parameters are correctly configured Controlling Receptacles To set or change the status of receptacles enter one of the following commands ON n OFF n REBOOT n where n is the outlet number you want to command Entering an outlet number of 0 sends the command to all outlets E...

Page 29: ...corresponding receptacle s When the command to REBOOT n is sent from the RPC prompt the RPC powers Off corresponding outlet s for approximately 10 seconds then powers them up in sequence This command only works on outlets which were On prior to the reboot CONFIGURATION The RPC 2 s configuration menu allows the user to 1 set or change a password and 2 customize the outlet name s to identify equipme...

Page 30: ...tus menu s RPC prompt type CONFIG The following menu appears for the RPC 2 RPC CONFIG 1 Change Password 2 Change Outlet Name Enter Request Or this menu for the RPC 2A 1 Change Password 2 Change Outlet Name 3 Enable Disable Confirmation 4 Enable Disable Status Menu X Exit Enter Request Change Password Select 1 Change Password and press cr The RPC responds Enter Current Password If this is not an in...

Page 31: ... re enter the new password correctly the RPC responds with an Error message and returns to the main menu Consequently must start over by typing CONFIG from the RPC prompt to access the configuration menu If you re enter the new password correctly the RPC returns to the main menu again but you will not get an Error message Disabling a Password To disable a password enter cr at the Enter New Passwor...

Page 32: ...ter 1 from the Enter prompt followed by cr The RPC responds with the outlet name menu displaying the name change to Outlet 4 1 OUTLET 1 2 OUTLET 2 3 OUTLET 3 4 Router 1 5 OUTLET 5 6 OUTLET 6 Enter Request To return to the RPC prompt press any key at the Enter Request prompt Enable Disable When a command is sent to TURN ON Confirmation TURN OFF OR REBOOT a receptacle if the enable disable confirmat...

Page 33: ...option to change the current status Default is Enabled Disable Confirmation Y N Enable Disable From the configuration menu select 4 Status Menu Enable Disable Status Menu If the Enable Disable Status Menu feature is enabled the following status menu appears Default setting is Enabled Circuit Breaker On 1 Outlet 1 Off 2 Outlet 2 Off 3 Outlet 3 Off 4 Outlet 4 Off 5 Outlet 5 Off 6 Outlet 6 Off RPC 2A...

Page 34: ...RJ45MD 8 BayTech also manufactures a computer terminal adapter BayTech Part No 25FRJ45PC 1 for converting from a DB 25 connector to an RJ 45 connector If your computer does have an RJ 45 connection but the pin signals are different from those described for BayTech on Page 16 of this manual it is possible for BayTech to customize an adapter for you If you require a different adapter than the one su...

Page 35: ...he RPC Using the RJ04X007 RJ 11 modular cable connect either port labeled LINE on the back of the RPC unit to the telco wall jack Using another RJ04X007 RJ 11 modular cable connect the remaining port labeled LINE on the back of the RPC unit to the port labeled LINE on the external modem See Figure 1 on page 5 Using the 25MRJ45MD 8 adapter and the RJ08X007 8 pin crossed cable connect the DB 25 fema...

Page 36: ...nds ON n cr OFF n cr and REBOOT n cr where n represents the outlet number There are six red LEDs on the front of the RPC unit There is a corresponding red LED for each of the RPC s six receptacles When the LEDs are illuminated corresponding receptacle s are turned ON and consequently attached equipment is receiving power If the LED s are not illuminated corresponding receptacle s are turned OFF Ac...

Page 37: ...nds ON n OFF n REBOOT n where n is the outlet number you want to command Entering an outlet number of 0 sends the command to all outlets Example To turn On Outlet 3 type ON 3 from the RPC prompt RPC The RPC responds Turn On Outlet 3 Y N Responding Y for yes turns On Outlet 3 Observe that the status of Outlet 3 has changed to On in the status menu RPC 2 Series c 1997 by BayTech F2 07 Circuit Breake...

Page 38: ... reboot Accessing Main Menu Using communications software dial the via Modem modem using the ATDT command If the modem does not respond in 5 to 7 rings the RPC s RDR feature recycles power to Outlet 6 and consequently resets the modem Dial the modem again using the ATDT command When a connection has been established the RPC sends the following header RPC 2 Series C 1997 by BayTech F2 07 If you set...

Page 39: ... will not be able to reestablish a connection until the receptacle has been turned on through the serial port CONFIGURATION The RPC 2 RDR and RPC 2 MD01 s configuration menu allows the user to 1 set or change a password and 2 customize the outlet name s to identify equipment attached to the RPC The password is disabled from the factory by making the password a carriage return If a password other t...

Page 40: ...already been set enter the current password followed by cr If you enter the password incorrectly the RPC responds with an Error message and returns to the main menu Consequently you must start over by typing CONFIG to access the configuration menu If you enter the current password correctly the RPC responds Enter New Password Enter a new password maximum field length 8 alphanumeric characters foll...

Page 41: ...rror message Circuit Breaker On 1 OUTLET 1 Off 2 OUTLET 2 Off 3 OUTLET 3 On 4 OUTLET 4 Off 5 OUTLET 5 Off 6 OUTLET 6 Off RPC Disabling a Password To disable a password enter a carriage return at the Enter New Password prompt Enter another carriage return at the Re enter New Password prompt Changing the new password to a carriage return disables password protection Change Outlet Name From the statu...

Page 42: ...t to change the name of Outlet 4 type the number 4 at the Enter Request prompt followed by cr The RPC responds Enter Enter a new receptacle name maximum field length 10 characters followed by cr If you want to change the name of Receptacle 4 from Outlet 4 to Router 1 type Router 1 from the Enter prompt followed by cr The RPC responds with the outlet name menu displaying the name change to Outlet 4...

Page 43: ...to the logic of the RPC 5 This inlet must have power for the unit to operate The RPC Series are multi user units supporting one admin user and up to eight outlet users The admin user has access to all outlets user and system configuration options unit status and unit reset capabilities The outlet user has access to only those outlets in the user s outlet list as set by the admin user The outlet us...

Page 44: ...t from a DE 9 connector to a RJ 45 connector BayTech Part No 9FRJ45PC 1 If you are connecting to a modem use a modem adapter BayTech Part No 25MRJ45MD 8 Using the 9FRJ45PC 1 adapter or other applicable adapter and the RJ08X007 crossed cable connect the serial port of your computer to the RJ 45 port labeled EIA 232 on the back of your RPC unit REMOTE ACCESS The RPC Series has an Ethernet USING NETW...

Page 45: ...to Appendix C DIAGNOSTIC LED INDICATIONS If the LED indications are correct the RPC can be accessed through a Telnet session Establish the Telnet client session and login from you workstation OPERATION IMPORTANT When operating remotely do not send the command to turn off a receptacle that has a host terminal or modem attached Doing so will result in the host terminal or modem being powered down cr...

Page 46: ...election 5 resets the unit A unit reset is required for some changes to take effect There are eight red LED s on the front of the RPC unit There is a corresponding red LED for each of the RPC s eight receptacles If any or all of the LEDs are illuminated the corresponding receptacle s are turned ON and consequently attached equipment is receiving power If any one or all of the LED s are not illumin...

Page 47: ... above appears Outlet Control To set or change the status of receptacles select 1 Outlet Control from the main menu The following status menu appears Available RPC3 Outlets For command summary enter HELP Circuit Breaker On RPC 3 3A ONLY RPC 5 only Selection Outlet Outlet Power CB Number Name Number Status Status 1 OUTLET 1 1 Off On 2 OUTLET 2 2 Off Off 3 OUTLET 3 3 Off Off 4 OUTLET 4 4 Off Off 5 O...

Page 48: ...n Outlet 3 type ON 3 from the RPC prompt RPC The RPC responds with Turn On Outlet 3 Y N Responding Y for yes turns On Outlet 3 Observe the status of Outlet 3 has changed to On in the status menu Circuit Breaker On Selection Outlet Outlet Power Number Name Number Status 1 OUTLET 1 1 Off 2 OUTLET 2 2 Off 3 OUTLET 3 3 Off 4 OUTLET 4 4 Off 5 OUTLET 5 5 Off 6 OUTLET 6 6 Off 7 OUTLET 7 7 Off 8 OUTLET 8 ...

Page 49: ...nd delete users change passwords and change the outlet list that determines an outlet user s access to prescribed outlets From the main menu select 2 Manage Users The following menu appears User Management Menu To modify existing user enter number of user To add delete user select appropriate menu choice Enter request CR to exit menus 1 Add user 2 admin If this is not an initial setup and optional...

Page 50: ...e of the user to be added followed by cr NOTE User name is case sensitive The RPC Series redisplays the User Management Menu including the added user Delete user Select 2 Delete user from the User Management Menu The RPC 3 Series responds From menu above enter number for user to delete Enter the number that corresponds to the user to be deleted followed by cr The RPC Series redisplays the User Man...

Page 51: ...login From the User Management Menu select the number of the user to modify followed by cr The unit responds Enter choice CR to exit User name engineering 1 Change Password 2 Change Outlet List Enter Request Default password is cr NOTE Password feature is case sensitive Select 1 Change Password followed by cr The RPC Series responds Enter Old Password If this is not an initial set up and a passwor...

Page 52: ...ture is case sensitive If you fail to re enter the new password correctly the RPC responds indefinitely with Confirm by Re Entering New Password until the new password has been re entered correctly A carriage return will exit to user menu without making any changes to the password If you re enter the new password correctly the RPC returns to the configuration menu NOTE Entering a null password cr ...

Page 53: ...s with commas CR to exit User Name engineering Outlet Access 1 Outlet 1 yes 2 Outlet 2 no 3 Outlet 3 yes 4 Outlet 4 yes 5 Outlet 5 no 6 Outlet 6 yes 7 Outlet 7 yes 8 Outlet 8 no NOTE If an outlet user s list is changed and they are logged in at the time their outlet list changes dynamically If enabled an updated outlet status report will be issued To toggle outlet access enter the number that corr...

Page 54: ...teway 0 0 0 0 4 Unit ID RPC 3 5 Access 6 Outlets 7 Exit IMPORTANT Network parameters such as IP Address require a Unit Reset before any changes will take affect Other configuration changes will be immediately implemented upon accepting changes at the end of the configuration procedure Exit all menus by pressing cr IP Address The IP Address consists of four bytes each byte ranging from 0 to 255 Thi...

Page 55: ... be accessed on a network From the configuration menu select 2 Subnet Mask The RPC responds Enter Subnet Mask in dotted decimal form Enter the Subnet Mask Example 255 255 255 0 followed by a carriage return Upon entry of a carriage return the RPC resumes the configuration menu Default Subnet Mask is 0 0 0 0 If you fail to enter the subnet mask in dotted decimal form the RPC responds again Enter Su...

Page 56: ...ith the same request until the Gateway address is entered in the correct form Unit ID From the configuration menu select 4 Unit ID The RPC responds Enter Unit ID 64 chars max Enter the RPC Unit ID followed cr The RPC resumes the configuration menu Default Unit ID is RPC 3 Access Login Setup allows the user to enable or disable username and password login for both serial and network ports If the fe...

Page 57: ...mpt if it is currently disabled or disable the prompt if it is currently enabled Type Y for Yes or N for No accordingly IMPORTANT If user name and password are disabled factory default outlet users will have access to all admin functions NOTE A null password cr for any particular user disables the password login requirement for that user even if prompt for password is enabled Outlets From the conf...

Page 58: ...receptacle the enable disable confirmation feature responds by asking you to confirm the command For example if the command ON 3 is sent the enable disable confirmation responds Turn On Outlet 3 Y N If the enable disable feature is disabled the RPC will not ask to confirm the command From the Outlet Operation Configuration Menu select 2 Command Confirmation Depending on current status the RPC resp...

Page 59: ... a power up delay followed by cr The unit responds Outlet Name Outlet 1 Enter delay seconds Enter the amount of time up to 599 seconds to elapse before power is applied to the outlet The RPC Series redisplays the power up delay status reflecting the change Name Outlets Name Outlets allows the user to customize outlet name s to identify individual pieces of equipment attached to the RPC From the RP...

Page 60: ... If you want to change the name of Outlet 4 type the number 4 at the Enter Request prompt followed by cr The RPC responds Enter Enter a new receptacle name maximum field length 10 characters followed by cr If you want to change the name of Receptacle 4 from Outlet 4 to Router 1 type Router 1 from the Enter prompt followed by cr The RPC responds with the outlet name menu displaying the name change ...

Page 61: ...es 3 Outlet 3 admin sales eng 4 Outlet 4 admin eng 5 Outlet 5 admin eng 6 Outlet 6 admin sales 7 Outlet 7 admin sales eng 8 Outlet 8 admin eng Strike CR to continue UNIT STATUS Unit status provides vital information about the RPC unit system status network interface logged user status and outlet status In the event of problems with the RPC unit or its network interface capabilities Unit Status inf...

Page 62: ...nit Status Menu select 1 System The following system information is provided System Status Available local memory 256 byte buffers 30 TCP sockets in use 1 System up time days hh mm ss xx xx xx xx Strike any key to continue Network Interface Network Interface gives information on the medium or connection status between the RPC unit and the equipment it is attached to the number of faults if any the...

Page 63: ...ber of active sessions For each session the name of the account the type of interface serial or network and the status is provided Logged Users User Name Location Status 1 admin RS 232 Port Strike T to terminate a session or any key to continue Terminate a session by typing T at the Strike T to terminate a session or any key to continue prompt After typing T the RPC responds Enter number of connec...

Page 64: ...TLET 7 7 Off 8 OUTLET 8 8 Off RESET UNIT Reset the unit to load new configuration changes From the main menu select 5 Reset Unit The RPC responds Reset Unit Y N Type Y for yes allow approximately 5 seconds for unit reset Resetting the unit will not affect the power to energized outlets COMMAND SUMMARY In the following menu n refers to selection number as displayed in Outlet Status Any invalid inpu...

Page 65: ... RPC3 n refers to selection number as displayed in Outlet Status LOGOUT terminate session OFF n turn off outlet n do all for n 0 ON n turn on outlet n do all for n 0 REBOOT n cycle power off on outlet n do all for n 0 RC display outlet relay control information STATUS display power status of outlets HELP display this message Strike CR to continue ...

Page 66: ...lowing information available to help the applications engineers answer your questions efficiently Use the next page to record vital information a The RPC Series model type b The unit serial number c The peripherals you have connected to the RPC d Provide a general description of the application you are using and what you are trying to accomplish e What cables and adapters are you using What are th...

Page 67: ... OUTLET 6 MODEL MODEL MODEL SERIAL NUMBER SERIAL NUMBER SERIAL NUMBER USE USE USE OUTLET 7 OUTLET 8 MODEL MODEL SERIAL NUMBER SERIAL NUMBER USE USE Type of adapters _____________________________________________ ____________________________________________________________ Type of cables _______________________________________________ ____________________________________________________________ Name...

Page 68: ...pair warranty work or upgrade follow the instructions below for repackaging and shipping INSTRUCTIONS FOR REPACKAGING AND SHIPPING a Call BayTech to get a Return Authorization Number IMPORTANT Without this number BayTech will not accept returns b Use the original packaging if available or choose a heavy cardboard box c Surround your unit with a minimum of two inches of insulation d Be sure to seal...

Page 69: ...t is likely to cause interference In such cases the user will be responsible for the expense of correcting the interference FCC REQUIREMENTS FOR THE RPC 2 MD01 AND RDR a Federal Communications Commission FCC has established rules permitting a direct connection to the telephone network These connections use standardized jacks Do not use this equipment on party lines or coin lines b If this device i...

Page 70: ...n Number indicated on the label The ringer equivalence number REN is used to determine how many devices can be connected to you telephone line In most areas the sum of the RENs of all devices on a single line should not exceed five If there are too many devices attached they may not ring properly In case of equipment malfunction BayTech should perform all repairs It is the responsibility of the us...

Page 71: ...connector RJ 45 8 pin modular connector RJ 45 8 pin modular connector RJ 45 8 pin modular connector RJ 45 8 pin modular connector RJ 45 Network Interface N A N A N A N A Ethernet IEEE 802 3 compliance 10BASE T twisted pair RJ 45 Ethernet IEEE 802 3 compliance 10BASE T twisted pair RJ 45 Ethernet IEEE 802 3 compliance 10BASE T twisted pair RJ 45 Protocols N A N A N A N A TCP IP Telnet TCP IP Telnet...

Page 72: ...tus Mounting Optional 19 or 23 19 or 23 19 or 23 19 or 23 Warranty One year on parts and labor One year on parts and labor One year on parts and labor One year on parts and labor RPC 3 RPC 3A RPC 5 LED Indicators power receptacle status CX connection status and diagnostics RX TX activity Link power receptacle status CX connection status and diagnostics RX TX activity Link power receptacle status C...

Page 73: ...C1 Normal CD Operations default AT D2 Normal DTR Operations default ATS0 1 Auto answer telephone line in 4 or fewer rings ATE0 Modem does not display keyboard commands ATQ1 Place modem into quiet mode AT W0 Save the modem s configuration in non volatile memory NOTE To send all of the above at the same time type the following command AT B1 C1 D2S0 1E0Q1 W0 ...

Page 74: ...ult AT C1 Normal CD Operations default AT D2 Normal DTR Operations default ATS0 1 Auto answer telephone line in 4 or fewer rings ATE0 Modem does not display keyboard commands ATQ1 Place modem into quiet mode AT W0 Save modem s configuration in non volatile memory NOTE To send all of the above at the same time type the following command ATS23 59 C1 D2S0 1E0Q1 W0 ...

Page 75: ...n of power refer to the table below for interpretation INDICATION INTERPRETATION Not lit Normal unconnected operation Brief flash followed by a solid illumination Established connection on network port or serial port Flashes 1 time per cycle Hardware or NIC problem Flashes 2 times per cycle Configuration error Flashes 3 times per cycle Cable or hub connection fault Flashes 4 times per cycle Duplic...

Page 76: ...figured Password Doesn t Work Returns to prompt Caps Lock Password feature is case sensitive Type password exactly as it was originally entered No menu when accessing thru external modem Blank Screen Modem settings disagree with RPC Enter AT modem commands to configure modem to operate with RPC See Appendix B Modem Command Summary Cannot access RPC 3 3A 5 through network port Blank Screen Various ...

Page 77: ... Control or Configuration at a time See logged users Page 56 Network session locks up No response from unit More than 4 sessions open Terminate 1 or more sessions See logged Users Page 56 Can t get out of Outlet Control Returns to Outlet Control Menu Wrong command Type MENU Device not working No power dead Call BayTech Applications Engineers Need to download manual from web site www baytechdcd com...

Page 78: ...OLUTION PING not echoing request Gets request timeout Check network connection Forgot Password Cannot access unit past password prompt Call a BayTech Applications Engineer Cannot configure network parameters No access to network parameters Trying to configure thru network port Access unit thru serial port ...

Page 79: ...RPC SERIES OWNER S MANUAL APPENDIX E 72 APPENDIX E DRAWINGS RPC 2 ...

Page 80: ...RPC SERIES OWNER S MANUAL APPENDIX E 73 APPENDIX E DRAWINGS RPC 2A ...

Page 81: ...RPC SERIES OWNER S MANUAL APPENDIX E 74 APPENDIX E DRAWINGS RPC 2 MD01 ...

Page 82: ...RPC SERIES OWNER S MANUAL APPENDIX E 75 APPENDIX E DRAWINGS RPC 2 RDR ...

Page 83: ...RPC SERIES OWNER S MANUAL APPENDIX E 76 APPENDIX E DRAWINGS RPC 3 ...

Page 84: ...RPC SERIES OWNER S MANUAL APPENDIX E 77 APPENDIX E DRAWINGS RPC 3A ...

Page 85: ...RPC SERIES OWNER S MANUAL APPENDIX E 78 APPENDIX E DRAWINGS RPC3 3A 5 ETHERNET BOARD ...

Page 86: ...RPC SERIES OWNER S MANUAL APPENDIX E 79 APPENDIX E DRAWINGS RPC 5 ...

Page 87: ...Hub 8 Ethernet Port 8 37 Exit 47 48 55 External Modem 6 12 15 19 27 28 37 69 F FCC Requirements 62 FCC Rules 62 FCC Statement 62 G Gateway 47 48 49 I Installation 12 Interface 62 Internal Modem 1 28 Internal Relays 14 IP Address 10 37 47 48 68 L LED 13 20 29 39 65 68 69 Local Access 5 27 37 Local Operations 38 Login 8 38 44 49 M Modem 1 5 6 12 15 17 19 27 28 31 37 65 69 Modem Adapter 12 Modem Comm...

Page 88: ...kaging 61 Reset 22 31 41 55 57 70 Returning 61 Ring Detect Reset 1 S Saving 11 Serial Parameters 2 5 20 27 37 Serial Port 2 5 8 10 20 27 31 37 68 71 Shipping 61 Status Menu 2 3 6 14 21 23 26 29 30 33 34 40 41 T Technical Support 59 Telco Wall Jack 6 28 Telnet 9 38 39 57 64 70 U Unpacking 12 Users Manual iii ...

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