16 Barracuda Control Server Administrator’s Guide
Connect to Barracuda Support Servers
In the
Support Diagnostics
section of the
ADVANCED > Troubleshooting
page, you can initiate a
connection between your Barracuda Control Server and the Barracuda Networks Technical Support
Center which allows technical support engineers to troubleshoot any issues you may be experiencing.
Contacting Technical Support
To contact Barracuda Networks Technical Support:
• By phone: call 1-408-342-5400, or if you are in the United States, (888) Anti-Spam, or
(888) 268-4772
• By email: use
• Online: visit
http://www.barracuda.com/support
and click
Support Case Creation
.
There is also a Barracuda Networks Support Forum available where users can post and answer other
users’ questions. You can log in or create a new Barracuda Networks account by clicking
Sign In
at
https://community.barracudanetworks.com/
.
Summary of Contents for Control Server
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