Barco VRWF-3200, System Installation Manual

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C. Troubleshoot
C. TROUBLESHOOT
C.1 Troubleshoot
Overview table
Most of the problems can be can be brought back to a loss of communication between the Master and the Slave.
Symptom Check See
There’s no “unique” desktop, 2 different desktops are
projected (superposed)
Note that this is because the master image is not taken
over by the slave (can be communication problem )
1. RS232, Ethernet, DVI
connections
2. use
“ping“
and
“ipconfig”
to check communication
3. firewall settings
4. desktop integration
settings
5. restart the Barco Desktop
Service
"Firewall settings", page 39
"Desktop integration
settings", page 35
Image is displayed but not in stereo (with unique desktop i.e.
no superposition of 2 different images) 1. Image generator
1. input connections (if layer
1 is used on the master, layer
1 must be used on the slave)
2. cables
3. polarisers present and in
good state ?
4. stereo glasses
"Connections", page 31
No image
(empty windows)
1. input connections
2. cables
No image at all 1. projector(s) in standby
Slave does not start 1. RS232 connection
When In
Mono in VR Workroom
mode, the projector (the
Slave projector being selected) shuts down, no image, no
control ...
1. connect to the Master
via the web client and select
Dual lamp
mode, or restart
the slave (power ON)
See the iCon’s Owner’s
manual
R5976989 BARCO VR WORKROOM 22/09/2006 59