Barco MDFC-8232 3SW, User Manual

Page: 46 / 70

R5913170 /00 MDFC-8232 46
6.1 Troubleshooting list
To diagnose a problem
Check the troubleshooting list below to diagnose the problem.
Problem
Description Remedy
OSD disappears during input signal
switching OSD disappears during input signal
switching (maximum 2 seconds). No action required. This is normal
behavior.
Right side of the image not shown Switching from a user profile set
with DP 1.1 input to another Profile
set with Matrix input, causes only
the left half of the image to be
shown. Reselect the input.
4K image only shown in half and in
the center of the screen When a 4K image is connected to
the MST DP connector and the user
changes DisplayPort mode from DP
1.2 MST to DP 1.1 main to DP 1.1
Dual and to DP 1.2 MST, the image
may only be shown in half and in
the center of the screen. Change the DisplayPort mode in
the other direction to avoid the
problem.
Connecting a DVI cable to a PC
does not cause auto-detection After a power cycle, DVI EDID
seems not to be available
(connecting DVI cable to a PC does
not cause auto-detection) until DVI
input is selected. Select the DVI input when the
display needs to expose the EDID
on the DVI channel.
Dark pixel column is displayed in
the center of the screen In DP Dual Mode and resolution
lower than 1600x1200x2, a
‘ dark
pixel column ’ is displayed in the
center of the screen.
Use a horizontal resolution of at
least 1920 pixels.
Troubleshooting