F
R
E
Q
U
E
N
T
L
Y
A
S
K
E
D
Q
U
ES
T
IO
N
S
(F
A
Q
'S)
A-6
Question:
Sometimes I hear a humming sound coming from my
regulator. What causes this?
And -
My grill has a low
flame and sometimes will not light. Why?
Answer:
The humming sound is gas flowing through the regulator.
A low volume of sound is normal and will not interfere
with the operation of your grill. Loud or excessive regulator
humming and/or low flow and intermittent lighting may
be caused by the regulator's excess gas flow device.
Opening the tank valve all the way or too quickly is what
triggers the regulator's safety device to restrict gas flow,
preventing excess gas flow to your grill. Lighting the main
Burner farthest from the fuel source every time will help
elimin ate air po ck ets in the man ifold. Note: This
procedure should be done every time a new LP Gas
tank is connected to your grill.
Question:
Can I convert my grill from one fuel type to another in
other words from LPG to NG or vice versa?
Answer:
Never
lean over the grill cooking area while
lighting your gas grill. Keep your face and body
a safe distance (at least 18 inches) from the front
of grill when lighting your grill by match.
WARNING
!
!
Where do I use my grill for safer operation and better
performance?
Question:
Answer:
Strong winds and low temperatures can affect the
heating and performance of your gas grill so factor
in these elements when positionin g your grill
outdoors for cooking.
In
windy conditions
, always position the front of
grill to face oncoming wind to reduce smoke and
heat blowing in your face and prevent potential haz-
ards to yourself and grill.
Use your grill at least 3 feet away from any wall or
surface.
Use your grill at least 3 feet away from combustible
objects that can melt or catch fire (such as vinyl,
wood siding, fences and overhangs) or sources of
ignition (including pilot lights on water heaters and
live electrical appliances).
Never
use your gas grill in a garage, porch, shed,
breezeway or any other enclosed area.
Never
obstruct the flow of ventilation air around
your gas grill housing.
No, your gas grill is manufactured to exact specifications
and is certified for LPG (Liquid Propane Gas) or NG
(Natural Gas) use only. For your safety, conversion kits
are not available, nor will we sell or otherwise provide
parts or information to be used to convert your grill. Any
attempt to convert your grill is dangerous and will void
your warranty.
If your ignition fails to work or your battery needs replac-
ing, you can manually light your grill by paper match.
Insert a paper match into the silver Lighting Stick and
follow the Manual Grill Lighting Instructions. Next, light
the match and place the Lighting Stick through a Cook-
ing Grid or Lighting Tube (if the unit is equipped with
one). Turn the nearest Control Knob to the setting to
release gas. The Burner should light immediately.
Question:
If my ignitor or battery is not working how can I light
my grill manually?
And
- Why would I need the silver
lighting stick that hangs from the side of my grill?
Answer:
Turn gas off at source and turn Control Knobs OFF.
Wait at least 5 minutes for gas to clear, then retry.
Question:
My grill will not light properly. Why?
Answer:
Always light the Main Burner farthest from the fuel source
first. This will draw gas across the manifold helping
prevent air pockets which obstruct gas-flow and prevent
proper grill lighting. Also try this procedure:
3.
1.
2.
If no leaks are detected, wait 5 minutes for any gas to
clear and repeat the lighting procedure.
If your grill still fails to light, turn the Burner Control
Knob(s) and gas source OFF and conduct a leak test
of ALL gas connections and gas sources as explained
in the Use and Care section of this manual.
Question:
Are the serial and model numbers of my grill listed
somewhere for reference?
Answer:
The serial and model numbers are listed on a silver
CSA label placed on the grill. Depending on the grill
model the silver CSA label will be located on the left or
right side bowl panel underneath the side shelf, under-
neath the right side of the control panel, outside left or
right of control panel or on the back of the grill cabinet.
Turn all Control Knobs to the OFF position.
Turn off the LP Gas tank at the tank valve.
For Natural Gas shut off NG valve.
Disconnect regulator from LP Gas tank.
For Natural Gas disconnect regulator from
12 ft. Natural Gas Hose.
Let unit stand for 5 minutes.
Reconnect regulator to the LP Gas tank.
For Natural Gas reconnect regulator to 12 ft.
Natural Gas Hose.
Open grill Lid.
Turn the tank valve slowly ¼ of one turn.
For Natural Gas open Shut Off valve.
Light main Burner farthest from fuel source.
Turn the tank valve slowly one more ¼ of one
turn for ½ of one complete turn.
Continue to light Burners moving towards
the fuel source.
Do not turn tank valve more than ½ of one
turn on LPG models.
