10 Product Support and Maintenance
10.1 Cleaning
Clean components with mild detergent or window cleaner and a soft cloth.
Avoid cleaners containing alcohol, as they may damage the polycarbonate housing.
10.2 Warranty Service
Contact Banner Engineering for troubleshooting of this device.
Do not attempt any repairs to this Banner device; it
contains no field-replaceable parts or components.
If the device, device part, or device component is determined to be
defective by a Banner Applications Engineer, they will advise you of Banner's RMA (Return Merchandise Authorization)
procedure.
Important:
If instructed to return the device, pack it with care. Damage that occurs in return shipping is not
covered by warranty.
10.3 Manufacturing Date
Every S4B produced is marked with a code that defines the week and year of manufacture and manufacturing location. The
code format (U.S. Standard format) is:
YYWWL
•
YY = Year of manufacture, 2 digits
•
WW = Week of manufacture, 2 digits
•
L = Banner-specific code, 1 digit
Example
: 2309H = 2023, Week 9.
10.4 Disposal
Devices that are no longer in use should be disposed of according to the applicable national and local regulations.
10.5 Banner Engineering Corp Limited Warranty
Banner Engineering Corp. warrants its products to be free from defects in material and workmanship for one year following
the date of shipment. Banner Engineering Corp. will repair or replace, free of charge, any product of its manufacture which, at
the time it is returned to the factory, is found to have been defective during the warranty period. This warranty does not cover
damage or liability for misuse, abuse, or the improper application or installation of the Banner product.
THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS OR
IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE), AND WHETHER ARISING UNDER COURSE OF PERFORMANCE, COURSE OF DEALING
OR TRADE USAGE.
This Warranty is exclusive and limited to repair or, at the discretion of Banner Engineering Corp., replacement.
IN NO
EVENT SHALL BANNER ENGINEERING CORP. BE LIABLE TO BUYER OR ANY OTHER PERSON OR ENTITY FOR
ANY EXTRA COSTS, EXPENSES, LOSSES, LOSS OF PROFITS, OR ANY INCIDENTAL, CONSEQUENTIAL OR
SPECIAL DAMAGES RESULTING FROM ANY PRODUCT DEFECT OR FROM THE USE OR INABILITY TO USE THE
PRODUCT, WHETHER ARISING IN CONTRACT OR WARRANTY, STATUTE, TORT, STRICT LIABILITY, NEGLIGENCE,
OR OTHERWISE.
Banner Engineering Corp. reserves the right to change, modify or improve the design of the product without assuming any
obligations or liabilities relating to any product previously manufactured by Banner Engineering Corp. Any misuse, abuse, or
improper application or installation of this product or use of the product for personal protection applications when the product
is identified as not intended for such purposes will void the product warranty. Any modifications to this product without prior
express approval by Banner Engineering Corp will void the product warranties. All specifications published in this document
are subject to change; Banner reserves the right to modify product specifications or update documentation at any time.
Specifications and product information in English supersede that which is provided in any other language. For the most
recent version of any documentation, refer to:
.
www.bannerengineering.com/patents
S4B Safety Light Curtain
www.bannerengineering.com - Tel: + 1 888 373 6767
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