BankSA EftpoS 1i terminal User Guide
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BankSA EftpoS 1i terminal User Guide
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4.8 How to Process a Completion
A completion is used to complete an earlier Pre-Authorisation and charges the cardholder.
A completion may also be known as a checkout.
You can process a completion in one of two ways:
1. Using the ROC number from the pre-authorised transaction.
2. Using the authorisation number of the pre-authorised transaction.
Note: The terminal retains pre-authorisations for seven calender days only.
Using the ROC number
Terminal Screen
Next Step
READY
14:35 29/10/13
Start by initiating the transaction via the POS interface, including entry of
the ROC which is to be completed.
PRE-AUTH
Scanning Batch
Please Wait
Wait for the POS “Scanning Batch” message to complete. This will occur
when the ROC lookup completes.
If the ROC cannot be found, the terminal will prompt for the ROC to be
re-entered into the terminal. If this secondary ROC entry is not successful
then the lookup can be performed using the Auth Number.
PRE-AUTH
Verify Checkout
Correct?
If the lookup is successful then the pre-authorised details will be shown
(last four card number digits, amount, authorisation number).
Confirm via the POS whether the authorisation details shown are correct.
PRE-AUTH
Verify Checkout
Correct?
Wait for the POS “Scanning Batch” message to complete. This will occur
when the ROC lookup completes.
If the ROC cannot be found, the terminal will prompt for the ROC to be
re-entered into the terminal. If this secondary ROC entry is not successful
then the lookup can be performed using the Auth Number.
Terminal Screen
Next Step
Swipe or
Insert Card
If the lookup is successful then the pre-authorised details will be shown
(last four card number digits, amount, authorisation number).
Confirm via the POS whether the authorisation details shown are correct.
PRE-AUTH $X.XX
Processing
Please Wait
Wait for the POS “Processing” message to complete.
PRE-AUTH
VERIFY SIGNATURE
CORRECT?*
If signature is required, check that the customer signature is correct and
confirm via the POS.
CHECK-OUT Approved
If the completion is approved then this approval notification screen will
be shown for a short amount of time (approximately 5 seconds).
*Note: Signature will still be required for some cards (for example signature-only cards, payment cards
that do not have a chip and some international cards). Your terminal will be able to process these cards
as normal.
