WARRANTY AND SERCIVE
24-month warranty
A�er Sales Service
This product is covered with ballu product and labor warranty for 24 month
from the date of its original purchase.Please feel free to contact us for any
problems about the maintenance and use of products.
The warranty will not apply in cases of:
• Accident, misuse
,
or repairs performed by unauthorized personnel.
• Any unit that has been tampered with or used for commercial purposes.
• Use of force
，
damage caused by external influences.
• Damage caused by non-compliance with user guidelines, e.g., connec�on to an
unsuitable power source or non-compliance with instruc�ons. Par�al or complete
disassembly of the appliance.
If any problem occurs, you can check the manual for troubleshoo�ng in detail, or
reach out to our customer service, or through the Ballu stores you used to
purchase your item on Amazon.
15
To contact authorized Amazon seller, please following steps:
Step 1: Log into your Amazon Account.
Step 2: Go to the product lis�ng on Amazon.com and click the seller name.
Step 3: Click "Ask a Ques�on" or "Contact the Seller (Depending on Your Loca�on)
Step 4: Now ask any ques�ons you may have concerning the product.
We always work hard to serve you and provide you a be�er customer experience.
Customer service:[email protected]
