36
TROUBLESHOOTING
PROBLEM: LED does not blink when you press a key.
SOLUTION: Replace the batteries with two (2) new AA
alkaline batteries (see page 7).
PROBLEM: LED blinks when you press a key, but
home entertainment component does
not respond.
SOLUTION: Make sure you are aiming the Dolphin at
your home entertainment component and
that you are within 15 feet of the
component you are trying to control.
PROBLEM: The Dolphin does not control home
entertainment components or commands
are not performing properly.
SOLUTION: Try all listed codes for the component
brand being set up. Make sure all
components can be operated with an
infrared remote control.
PROBLEM: TV/VCR combo does not respond properly.
SOLUTION: Use the VCR codes for your brand. Some
combo units may require both a TV code
and a VCR code for full operation (see
pages 8-15).
PROBLEM: No volume on a second TV.
SOLUTION: Follow instructions in Changing Volume
Lock (see page 28).
PROBLEM: CH+ , CH– , and LAST do not work for
your RCA TV.
SOLUTION: Due to RCA design (1983-1987), only the
original remote control will operate these
functions.
PROBLEM: Changing channels does not work properly.
SOLUTION: If original remote control required
pressing ENTER to change channels, press
ENTER on the Dolphin after entering a
channel number.
PROBLEM: Tried “Search Method” and still could not
find a working code.
SOLUTION: Try the “Search Method” again after
clearing out the device key as follows:
Press and hold ENTER until red light blinks
twice, then release. Next enter 9 - 9 - 2.
Then press and release the device key to be
cleared twice.