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Grand Hall Enterprise Co., Ltd.
9th Fl., No.298, Rueiguang Rd., Neihu,
Taipei, Taiwan (114)
Grand Hall Enterprise Co., Ltd. will warrant to the ORIGINAL PURCHASER of this gas grill that it will be
free of defects in material and workmanship for set periods below from the date of purchase when used under
normal outdoor use and correct assembly:
Full Warranty on Grill - 1 year (except for paint loss, rusting and ignitor battery)
Tube Burners - 3 years no rust through
All other grill parts - 2 years (except Savor Plates
, cooking grids and ignitor battery)
Grand Hall will require reasonable proof of your date of purchase. Therefore, you should send in the owner
registration card or register online at www.grandhall.com. Save your receipt in case it is required as proof of
purchase.
This Limited warranty is limited to replacement of parts at Grand Hall's option that proved to be defective under
normal use and service. You will be charged for shipping and handling of the replacement parts.
Grand Hall may require the return of defective parts for examination before issuing replacement parts. If you
are required to return defective parts, shipping charges must be prepaid.
Upon examination and to Grand Hall's satisfaction, if the original part is proven defective Grand Hall may approve
your claim and elect to replace such parts without charge. You will be charged for shipping and handling of
the replacement parts.
This Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration,
misapplication, vandalism, improper installation, maintenance or service, damages caused by flashback fires
or grease fires, as set out in this Operator's Manual.
This warranty does not cover scratches, dents, corrosion or discoloration caused by weather, heat, abrasive
and chemical cleaners, pool or spa chemicals or any tools used in the assembly or installation of this unit.
This warranty does not cover paint loss, surface rust, corrosion or stainless steel discoloration which is considered
normal wear. This warranty does not cover the cost of any inconvenience, personal injury or property damage
due to improper use or product failure.
Deterioration or damage due to severe weather conditions such as hail, hurricane, earthquakes, tsunami,
tornadoes, Acts of God or terrorism, discoloration due to exposure to chemicals either directly or in the
atmosphere, is not covered by this Limited Warranty.
No part returns will be accepted without prior authorization from Grand Hall. Authorization for the return of parts may
be requested by calling 1-800-770-9769 8 am – 4:30 pm CST, Monday through Friday
.
This grill is safety certified for use only in the country where purchased. Modification for use
in any other location is a safety hazard and will void the warranty.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
Manufacturer:
Warranty Restrictions
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TM
Grand Hall Limited Warranty