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CUSTOMER MANUAL
FRONT HUB MOTOR SYSTEM
Note: Error Code 10 will probably appear on the
dispaly when the e-bike is climbling for a long
time. This indicates that the motor temperature has
reached the protection value, in which case the user
needs to stop the e-bike for a rest. If the user conti-
nues to run the e-bike, the motor will automatically
cut off the power.
8.6 Error code definition
HMI dP C13.UART and dP C18.UART can
indicate all errors occurring on the pedelec.
Error
Explanation
Troubleshooting
03
Brakes enabled
Check whether a brake cable is stuck.
07
High voltage protection
Bring your Pedelec to your dealer or to a
specialist to have the error fixed.
08
Fault with motor hall sensor inside
Bring your Pedelec to your dealer or to a
specialist to have the error fixed.
10
The motor temperature reaches to
the max protection value
Stop the e-bike for a rest.
12
Fault with current sensor inside
controller
Bring your Pedelec to your dealer or to a
specialist to have the error fixed.
13
Fault with temperature sensor inside
battery
Bring your Pedelec to your dealer or to a
specialist to have the error fixed.
21
Fault with wheel speed detecting
sensor
Bring your Pedelec to your dealer or to a
specialist to have the error fixed.
22
BMS communication fault
Bring your Pedelec to your dealer or to a
specialist to have the error fixed.
25
Torque sensor torque signal fault
Bring your Pedelec to your dealer or to a
specialist to have the error fixed.
26
Torque sensor speed signal fault
Bring your Pedelec to your dealer or to a
specialist to have the error fixed.
30
Communication fault
Bring your Pedelec to your dealer or to a
specialist to have the error fixed.
