babymoov Handy Care, Instructions For Use Manual

Page: 6 / 42

6
TROUBLE SHOOTING GUIDE
Problem Causes possibles Solution
No sound on the receiver • The microphone’s sensitivity is too low.
• The receiver volume is too low.
• The power adapter is not properly connected.
• SLEEP technology activated.
• The batteries are empty.
• Increase the microphone sensitivity.
• Increase the receiver volume.
• Check the connection.
• Press a button to activate the receiver.
• Charge your receiver or replace the batteries in the
transmitter or plug the units into the mains.
Transmission always on • The sensitivity of the «SLEEP» technology is too high.
• CONTINUOUS mode is activated.
• Reduce the sensitivity of the SLEEP mode (2) .
• Activate SLEEP technology using the button (5) .
Audible alarm
permanently activated
• Transmitter battery is run down.
• Distance between baby and parent unit exceeds
the operating range.
• Replace the batteries in the transmitter or plug the
transmitter into the mains.
• Move the receiver & the transmitter closer together.
Always showing low battery alert • Battery has run down.
• The battery is damaged or empty.
• Replace with new battery or use AC adapter (transmitter).
• Recharge battery using AC adapter (receiver).
• Replace with new battery pack.
Battery life is short • Night light is permanently switched on.
• CONTINUOUS mode is activated.
• Turn off the night light or adjust the SLEEP mode.
Communication is frequently
interrupted or off
• The transmitter and/or receiver are located near
other electrical appliances.
• Using the babyphone on a power strip.
• The two appliances are separated by metal
structures, thick walls, floors, etc.
• Baby unit battery has run down.
• Move the transmitter and/or receiver away from sources
of interference or re-set the pairing.
• Do not connect your baby monitors to power strips.
• Re-locate transmitter or receiver.
• Replace with new battery or use AC adapter.
The transmitter range is too short • The two appliances are separated by metal
structures, thick walls, floors, etc.
• Baby unit battery has run down.
• Re-locate baby or parent unit.
• Replace with new battery or use AC adapter.
• Frequency: 2.4 gHz
• Maximum output power: 19 dBm
• Battery: Li-Ion Battery Polymer 3.7 V / 750 mAh
HANDY CARE