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Getting Started | 23
Problem/Symptom
Corrective Measure
The X and Y tension springs are too loose.
Gear tooth skipping occurs, causing the
stitched design to be shifted in either the X or
the Y direction.
The X and Y tension springs may need to be tightened.
First make sure the Pro-Stitcher version is 14.01.0043
or newer. Using a 3mm Allen wrench, tighten the bolts
(clockwise) running through the center of the two
springs in the Pro-Stitcher carriage (one on the X mo-
tor assembly and one on the Y motor assembly). Only
one or two full rotations is all that is usually required.
Tightening more than three turns will likely damage the
system. Be careful while tightening not to flex the shaft
that the bolt is tightening into or it may break. The quilt-
ing machine will need to be removed from the carriage
and the carriage turned upside down to access the X
tension spring. Test that the springs are not too tight
by pressing the Gears button to rotate the engagement
motor a few times. If they are too tight, the motor will
slip and not complete its rotation. Loosen the tension
spring bolt if this occurs.
Lubrication required between white gears and blue rack
When the Pro-Stitcher carriage gears are
engaged squeaking can be heard as the
machine is pushed or driven.
Lubricate the teeth of the white plastic gears for both
the X and the Y axes by applying a small amount of
silicone lubricant to the teeth of the white gears. Do not
use a solvent-based or an oil-based lubricant (such as
WD-40 or sewing machine oil) as this will attract dust
and eventually clog the gears. Please keep in mind that
lubricating these gears will eliminate the squeak, but
it can also increase the chance that the gears will skip
during use.
Positioning a pattern using the Zero button
When the Zero button is pressed, the pattern is
not positioned properly.
The Zero button is not intended to be used as a re-
positioning tool. Zero simply makes the current needle
position match up with the “X=0, Y=0” point of the
pattern. This “0,0” position can vary from pattern to
pattern, so the best way to reposition is by using the
Area or Reposition tools from the menu.
Quilting machine stuck in a faster speed than selected by Pro-Stitcher
Stitch length is much smaller than selected,
machine running faster than it should.
Something has caused the quilting machine to lock up
at a higher speed (tighter SPI) than selected. Rebooting
both the quilting machine and the Pro-Stitcher
computer should resolve the issue.
Summary of Contents for Regalia BLPS4-RG
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