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Troubleshooting
You can correct many problems on your own. If you need additional help, contact your
local, authorized Baby Lock Retailer or contact the Baby Lock Product Support Team at
1-800-313-4110.
First check the following:
1. The AC power cord is properly connected and both power switches are turned
on.
2. Confirm that all cables are properly seated into their connections.
3. Turn off the machine completely. Wait for at least ten seconds and then turn it
back on.
If the above checks did not solve the problem, refer to the information below.
Skipped Stitches
Corrective Measure(s)
The needle is damaged,
dull, bent, or installed
improperly
• Replace the needle often, normally once or twice per
day for continuous quilting or at least once per quilt.
Use only the recommended needle system, 134.
• Always change the needle if the needle has struck any
hard object such as a pin, etc. The tip of the needle
can become damaged or burred, resulting in fabric
damage as well as skipped stitches, thread breakage,
or shredding.
• Always change the needle if it has been hit, bumped,
or pulled off center while maneuvering the machine
over the quilt. A slightly bent needle can be a major
cause of skipped stitches.