Warranty and Repair Service
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Warranty and Repair Service
Warranty
Axon Instruments / Molecular Devices warrants its non-consumable hardware
products to be free from defects in materials and workmanship for 12 months from
date of invoice. The warranty covers the cost of parts and labor to repair the
product. Products returned to our factory for repair must be properly packaged with
transportation charges prepaid and the shipment fully insured. Axon Instruments /
Molecular Devices will pay for the return shipping of the product to the customer.
If the shipment is to a location outside the United States, the customer will be
responsible for paying all duties, taxes and freight clearance charges if applicable.
The warranty is valid when the product is used for its intended purpose and does
not cover products which have been modified without approval from Axon
Instrument / Molecular Devices, or which have been damaged by abuse, accident or
connection to incompatible equipment.
To obtain warranty service, follow the procedure described in the Repair Service
section. Failure to do so will cause long delays and additional expense to the
customer.
This warranty is in lieu of all other warranties, expressed or implied.
Warranty and Repair Service