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AXIS Q8752-E Bispectral PTZ Network Camera

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Applications

AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications
for Axis products. To find out more about available applications, downloads, trials and licenses, go to

axis.com/applications

.

To find the user manuals for Axis applications, go to

To watch this video, go to the web version of this document.

www.axis.com/products/online-manual/53779

How to download and install an application

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Summary of Contents for Q8752-E

Page 1: ...AXIS Q8752 E Bispectral PTZ Network Camera User Manual ...

Page 2: ...g recommendations 15 Set up daily cleaning of the visual window 15 Learn more 16 Color palettes 16 Privacy masks 16 Pan tilt and zoom PTZ 16 Streaming and storage 16 Applications 18 Troubleshooting 19 Reset to factory default settings 19 Firmware options 20 Check the current firmware 20 Upgrade the firmware 20 Technical issues clues and solutions 21 Performance considerations 21 Contact support 22...

Page 3: ...o take advantage of this you can set up the thermal channel to automatically detect motion and send a signal to the visual channel to zoom in and record To find out more go to page 13 The camera 2 is often installed in inaccessible locations With the built in wiper and optional washer you can remove for example sea salt from the front window without physically accessing the camera To find out more...

Page 4: ...ddress or host name of the Axis device 2 Enter the username and password If you access the device for the first time you must set the root password See Set a new password for the root account on page 4 Verify that no one has tampered with the firmware To make sure that the device has its original Axis firmware or to take full control of the device after a security attack 1 Reset to factory default...

Page 5: ...e first login set up a secure and encrypted HTTPS connection and then change the password The device password is the primary protection for your data and services Axis devices do not impose a password policy as they may be used in various types of installations To protect your data we strongly recommend that you Use a password with at least 8 characters preferably created by a password generator D...

Page 6: ...XIS Q8752 E Bispectral PTZ Network Camera Get started Webpage overview 1 Live view control bar 2 Live view 3 Product name 4 User information color themes and help 5 Video control bar 6 Settings toggle 6 ...

Page 7: ...AXIS Q8752 E Bispectral PTZ Network Camera Get started 7 Settings tabs 7 ...

Page 8: ...osure For environments with certain artificial lighting for example fluorescent lighting select Flicker free Select the same frequency as the power line frequency For environments with certain artificial light and bright light for example outdoors with fluorescent lighting at night and sun during daytime select Flicker reduced Select the same frequency as the power line frequency Hide parts of the...

Page 9: ... blur Go to Settings Image Exposure and move the Blur noise trade off slider toward Low noise Set the exposure mode to automatic Note A high max shutter value can result in motion blur To slow down the shutter speed set max shutter to the highest possible value Open the aperture Handle scenes with strong backlight Dynamic range is the difference in light levels in an image In some cases the differ...

Page 10: ...ators 3 Turn on Use illuminators 4 Go to Image Day and night and make sure that the IR cut filter is set to Auto 5 To determine at what light level you want the illuminators to turn on and off move the Threshold slider toward Bright or Dark 6 Turn on Allow illumination and Synchronize illumination Adjust the camera view PTZ To learn more about different pan tilt and zoom settings see Pan tilt and ...

Page 11: ...out settings for viewing and recording video see Streaming and storage on page 16 Insert an SD card You can use an SD card to store recordings locally in the device The SD card is not included CAUTION Risk of injury Moving parts Keep your body parts away from the device when in operation Disconnect from power supply before installing or performing maintenance on the device Risk of injury Hot surfa...

Page 12: ...s of details in the picture 1 Go to live view and select H 264 2 Go to Settings Stream 3 Do one or more of the following Note The zipstream settings are used for both H 264 and H 265 Turn on dynamic GOP and set a high GOP length value Increase the compression Turn on dynamic FPS Note Web browsers do not support H 265 decoding Use a video management system or application supporting H 265 decoding S...

Page 13: ...ing or for example triggered by motion detection 2 Select the Condition that must be met to trigger the action If you specify more than one condition for the rule all of the conditions must be met to trigger the action 3 Select which Action the device should perform when the conditions are met Note If you make changes to an active rule then the rule needs to be restarted for the changes to take ef...

Page 14: ...er Applications select Motion Guard Gate profile Thermal 4 In the list of actions under Preset positions select Go to preset position 5 Under Video channel select Camera 1 6 Under Preset position select Gate position 7 Select Home timeout and set the duration for the camera to stay in the gate position wait at least 30 seconds before returning to home position 8 Click Save Create a rule to record ...

Page 15: ...er of the image 2 Go to Settings System Accessories 3 Turn on Nozzle Position 4 Select the washer pump pin that the washer is connected to Set up daily cleaning 1 Go to Settings System Events Schedules and add a new schedule 2 Select Schedule and click Create 3 Give the schedule a name for example Wash 4 Under Repeat select Daily 5 Set Start time 12 00 and End time 12 01 6 Select all Days 7 Click ...

Page 16: ...video stream from different preset positions either in a predetermined or random order and for configurable periods of time Once started a guard tour continues to run until stopped even when there are no clients web browsers viewing the images Streaming and storage Video compression formats Decide which compression method to use based on your viewing requirements and on the properties of your netw...

Page 17: ...he settings in the Stream tab it doesn t affect ongoing streams but it will take effect when you start a new stream The Stream profiles settings override the settings from the Stream tab If you request a stream with a specific stream profile the stream contains the settings of that profile If you request a stream without specifying a stream profile or request a stream profile that doesn t exist in...

Page 18: ... develop analytics and other applications for Axis products To find out more about available applications downloads trials and licenses go to axis com applications To find the user manuals for Axis applications go to axis com To watch this video go to the web version of this document www axis com products online manual 53779 How to download and install an application 18 ...

Page 19: ... Make sure you don t hit the unprotected camera with the top cover when you remove it Important Reset to factory default should be used with caution A reset to factory default resets all settings including the IP address to the factory default values Note The installation and management software tools are available from the support pages at axis com support downloads 1 Disconnect power from the pr...

Page 20: ...oblem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem To check the current firmware 1 Go to the product s webpage 2 Click on the help menu 3 Click About Upgrade the firmware Important Preconfigured and customized settings are saved when the firmware is upgraded provided that the features are available in the new firmwar...

Page 21: ...e Axis device is used before the DHCP server sets a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the device The device cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or http...

Page 22: ...oduct s CPU load which in turn affects the frame rate Using HTTPS may reduce frame rate in particular if streaming Motion JPEG Heavy network utilization due to poor infrastructure affects the bandwidth Viewing on poorly performing client computers lowers perceived performance and affects frame rate Running multiple AXIS Camera Application Platform ACAP applications simultaneously may affect the fr...

Page 23: ...st version of the product s datasheet go to the product page at axis com and locate Support Documentation Product overview 1 Weathershield 2 Top cover 3 Inner cover 4 Positioning unit 5 Base unit screws 6 Base unit 7 Wiper 8 Front with protective foil 9 Visual lens 10 Thermal lens 11 Lid 23 ...

Page 24: ...n 5 RJ45 connector 6 Status LED 7 Audio IN 3 5 mm connector 8 SD card slot microSD card not included 9 Input power connector 10 I O connector 11 RJ45 connector 12 SFP slot for SFP module not included LED indicators Status LED Indication Unlit Normal operation Green Steady during startup Amber Steady during startup Flashes during firmware upgrade or reset to factory default 24 ...

Page 25: ...sk of data loss and corrupted recordings Do not remove the SD card while the product is running Unmount the SD card from the product s webpage before removal This product supports microSD microSDHC microSDXC cards For SD card recommendations see axis com microSD microSDHC and microSDXC Logos are trademarks of SD 3C LLC microSD microSDHC microSDXC are trademarks or registered trademarks of SD 3C LL...

Page 26: ...nnected devices can be activated by the VAPIX Application Programming Interface or from the product s webpage Function Pin Notes Specifications DC ground 1 0 V DC DC output 2 Can be used to power auxiliary equipment Note This pin can only be used as power out 12 V DC Max load 50 mA Digital input Connect to pin 1 to activate or leave floating unconnected to deactivate 0 to max 30 V DC Configurable ...

Page 27: ...ector NO NO NOTICE TICE TICE This section is valid for products powered by 24 V AC and 24 V DC only This table is only valid for the 24 V AC and the 24 V DC power connectors Position 24 V AC 24 V DC 1 Protective earth Protective earth 2 24 V AC Phase 24 V 3 24 V AC Neutral 0 V 4 Not connected Not connected Illuminator connectors 27 ...

Page 28: ...ations Position Cable color positioning unit Cable color illuminators Description 1 Red Red 24V IL 2 Black Orange IL1 VE 3 Gray Purple IL1 VE IL1 4 Blue Black GND 5 Yellow Red 24V IL 6 Orange Orange IL2 VE 7 White Purple IL2 VE IL2 8 Green Black GND 28 ...

Page 29: ...User Manual Ver M1 12 AXIS Q8752 E Bispectral PTZ Network Camera Date December 2020 Axis Communications AB 2020 Part No T10152344 ...

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