USER MANUAL
53
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16. Troubleshooting and maintenance
1.
The balance should be kept clean.
2.
Take care that no dirt is between the casing and the pan. If a dirt is noticed, take
off the pan (lift it up), clean a dirt and then mount the pan.
3.
In case of improper operation caused by a short-lasting lack of power supply,
switch the balance off by unplugging it from the mains, and then after several
seconds switch it on.
4.
All repairs of the balance should be performed by authorised service centre.
5.
To repair a balance, please contact nearest service centre. The list of authorised
service centres is given in guarantee card.
6.
Balances can be sent for repair as messenger delivery only in original package,
if not, there is a risk of damaging the balance and loosing guarantee.
Failure messages:
Message
Possible cause
Recommendation
C-1
...
6
(more than 1 min.)
negative result in one of autotests
if message still remains, contact
service centre
L
no pan on the balance
put the pan on
mechanical damage
contact service centre
H
overweight of the balance
take a load off the pan
mechanical damage
contact service centre
Err-H
load left on the pan
take a load off the pan
indicator
does not work
unstable balance position,
ground vibration,
air flows
locate the balance in place
where stable results are
maintained
damage of the balance
contact service centre
-
-
-
-
-
-
taring not finished
contact service centre
Pr-on
Calibration switch is in ON position
or switch is damaged
Change switch position into
OFF or contact authorised
service
